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The Panel Company Reviews

4.6 Rating 4,572 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 4,572 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

I was a bit apprehensive ordering as a Scottish customer as all outlets are in England and previous reviews regarding notification of delivery were not too good but i took the chance to benefit from new years sale and Im so glad i did. The product itself is fabulous. The circuit notification system for delivery is top notch. I was notified within a day of purchase the estimated delivery date , then the anticipated time, and on the day I could track the drivers progress via a map. Predicted time was very accurate. Driver was very courteous. TY so much panel company. One very happy customer!
Helpful Report
Posted 9 months ago
Hi Louise, Thank you for the kind words about our customer service and product! We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 9 months ago
Good product, excellent communication and delivery. Would recommend.
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Posted 9 months ago
Hi, Thank you for the kind words and review! We appreciate the feedback! Kind regards, The Panel Company
Posted 9 months ago
After placing our first order with The Panel Company, we were very impressed with the speed of delivery and the quality of the product. We decided to order again soon after but sadly the wrong product was sent. When I alerted the company, David (at the Huddersfield Branch) quickly resolved the error and sent the correct product to us. He was apologetic, understanding and professional and I was very impressed. Thank you!
Helpful Report
Posted 9 months ago
Hi Kelly, Thank you for your thoughtful feedback and kind words. We appreciate your patience as we worked to resolve your order. Kind regards, The Panel Company
Posted 9 months ago
Bought a sample to see if it was a product I could work with. The product eventually turned up, and it was chipped from where it had been cut, probably by a blunt circular saw blade. If the company cares so little about the quality of its samples, then they're not a business I will be spending my money with. I recommend you order a sample for yourself before committing to a hundreds or thousands order, so you know the quality you're going to get. There are, after all, many other tile suppliers.
Helpful Report
Posted 9 months ago
Hi Martyn, We sincerely apologise for the inconvenience caused by the delay and the damage to your sample. Great pride is taken in our sample production, with a large department dedicated to ensuring they meet the highest possible standard. The Royal Mail postage service is used for samples, and unfortunately, we cannot control any damage that may occur during transit Please know that, aside from samples, we do not rely on third-party couriers and have our own fleet of delivery vans and drivers. Kind regards, The Panel Company
Posted 9 months ago
Never hew this panel company existed and was so impressed on my visit with the choice and helpful staff.
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Posted 9 months ago
Hi Hilary, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 9 months ago
Very happy, great product and great price. Delivered on time. Would definitely recommend.
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Posted 9 months ago
Hi Shirle, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company
Posted 9 months ago
Excellent communication good quality panels and great price. Will be ordering again from them
The Panel Company 5 star review on 8th January 2025
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Posted 9 months ago
Hi, Thank you for the kind words and sharing your new slat panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company
Posted 9 months ago
Easy ordering, great choice, really competitive prices, quick delivery, friendly delivery staff. Amazing after sales- there was a slight problem with our order, and the branch staff went above and beyond. All round fabulous experience and we’ll definitely be using them again. Thank you to all involved.
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Posted 9 months ago
Hi Madeleine, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our customer service. Kind regards, The Panel Company
Posted 9 months ago
An excellent Company to deal with. Ordered online with no problem whatsoever. Delivery was really quick and driver was very polite and helpful. I would highly recommend "The Panel Company" and will definitely be our first port of call in future when doing any work requiring their products.
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 9 months ago
Excellent service, easy to order, quick delivery and very competative prices. Very pleased with the quality of my panels
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Posted 9 months ago
Thank you for the 5 star review! We appreciate the kind words and feedback. Kind regards, The Panel Company
Posted 9 months ago
Very easy to place an order, the delivery was spot on they gave me a delivery slot on day of delivery the driver was very polite and placed the package inside my house. The panels were well packaged and the quality of product was excellent for price. Easy to fix.
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Posted 9 months ago
Hi Ray, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 9 months ago
I won’t lie, I ordered some panels and they are lovely but a week before Black Friday I saw 1m x 2.4m arctic sparkle panels I liked, went back on a week later and they’d shot up by almost £15 but were advertised as a Black Friday bargain. A week later they’d gone back down to their original price. Price gouging at its finest.
The Panel Company 4 star review on 8th January 2025
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Posted 9 months ago
Hi Amber, Thank you for the kind words about our panels, we're so happy you're pleased with your choice! We regularly update our prices to ensure we're offering the best value and often run special promotions. Kind regards, The Panel Company
Posted 9 months ago
This is the second time ordering from The Panel Company and will use them again if I need to. I highly recommend. All panels I have ordered are of good quality and delivery before Christmas, was really quick. Great company.
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Posted 9 months ago
Hi Lisa, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 9 months ago
Absolutely great service. Super helpful staff and quick free delivery. Recommended.
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Posted 9 months ago
Hi Tom, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company
Posted 9 months ago
The 5 panels I ordered came quickly and were fantastic quality
The Panel Company 4 star review on 8th January 2025
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Posted 9 months ago
Hi John, Thank you for sharing your new slat panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company
Posted 9 months ago
Good team to deal with . This is my 5th order. Completed 5 bathrooms . Well recommended and good delivery service too . Thanks guys
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Posted 9 months ago
Hi Ashif, Thank you for the kind words and choosing to order from us again! We appreciate your feedback. Kind regards, The Panel Company
Posted 9 months ago
Great service good price and panels delivered well wrapped with no damage
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Posted 9 months ago
Hi Peter, Thank you for the feedback and kind words. We appreciate it! Kind regards, The Panel Company
Posted 9 months ago
The quality of the panel is very poor, it chips easily and the colour on the panel comes off it just a really bad material it arrived with some of the painting was already chipped and the issue was not resolved
Helpful Report
Posted 9 months ago
Hi Ara, We sincerely apologise for the inconvenience caused and understand that you are currently emailing with our customer service team about the situation. Please be assured that we are committed to finding the best resolution for you. To assist you more efficiently, we kindly request that you contact us directly on 01322 476111 at your earliest convenience. We truly appreciate your understanding and look forward to resolving this matter swiftly. Kind regards, The Panel Company
Posted 9 months ago
Requested samples quick delivery helped me make my decision thankyou
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Posted 9 months ago
Hi Vivien, Thank you for the 5 star review and taking the time to share your experience! Kind regards, The Panel Company
Posted 9 months ago
Excellent service, panels are actually so much better than what I thought they will be. Ordered media wall panels first and th3n ordered the wider slats for the bedroom. Great quality, arrived well packaged and on time. Will highly recommend.
The Panel Company 5 star review on 7th January 2025 The Panel Company 5 star review on 7th January 2025 The Panel Company 5 star review on 7th January 2025
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Posted 9 months ago
Hi, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company
Posted 9 months ago
The Panel Company is rated 4.6 based on 4,572 reviews