The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,394 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 18th February 2026

453

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with service. Delivery all good. I have noticed one of the slats is snapped. But only noticed once up on the wall so leaving it. It’s only a small crack. Apart from that quality was good and price best I saw. Would use again”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Dan! We're glad to hear you were happy with the service and the quality of the panels. We appreciate your understanding regarding the small issue with the slat, please reach out to customer service, they will be happy to provide a solution for you. Best regards, Team The Panel Company

Posted 7 months ago

“Good product good communication second time I’ve used this company will use again”

Helpful Report

Posted 7 months ago

Thank you for your fantastic feedback! We're so pleased to hear you've had a positive experience with us once again. Your loyalty means everything, and we can't wait to assist you on your next project! Best regards, The Panel Company

Posted 7 months ago

“Delivered quickly and positioned in a safe place . Spot on . 👍🏻 Put up within a couple of hours and they look great .”

The Panel Company 5 star review on 30th July 2025

Helpful Report

Posted 7 months ago

Thank you for the fantastic review! We're thrilled to hear your panels were delivered quickly and that you found them easy to put up. It’s wonderful to know they look great in your space! Best wishes, The Panel Company

Posted 7 months ago

“Really easy to order, the panels fit perfect so didnt need to cut them down. Only hard part was cutting the felt off one side as ordered 2 panels. Quick delivery. Happy with how it looks. It doesnt come with many instructions so it is sort of guess work but not rocket science to work out. Plenty of no nails/adhesive and screws needed.”

Helpful Report

Posted 7 months ago

Thank you for your lovely review, Megan! We're so glad to hear that the panels fit perfectly and that you were happy with the delivery speed. We appreciate your feedback about the instructions. Lets hope you don't miss your darts! Warm regards, The Panel Company

Posted 7 months ago

“Great product and brilliant price service really good”

Helpful Report

Posted 7 months ago

Thank you for the fantastic review, Sharon! We’re so glad to hear you’re enjoying our product and found our service to be top-notch. Your support is truly appreciated, and we look forward to serving you again in the future! Warm regards, The Panel Company

Posted 7 months ago

“Great service great price and free delivery. Product quality excellent. Highly recommend.”

Helpful Report

Posted 7 months ago

Thank you very much for your amazing review, David! We’re thrilled to hear that you enjoyed our service, pricing, and product quality. Your recommendation is truly appreciated, and we look forward to serving you again! Best wishes, The Panel Company

Posted 7 months ago

“Great experience. Easy delivery and the panels looked great when up on the wall. Thank you. We would definitely use The Panel Company again.”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that the panels look fantastic on your wall. We truly appreciate your support and look forward to helping you again in the future! The Panel Company

Posted 7 months ago

Thank you so much for your kind words! We’re thrilled to hear you’re happy with your panels and the service you received. Your support means a lot to all of us at The Panel Company.

Posted 7 months ago

“Asked for 4samples which arrived very quickly”

Helpful Report

Posted 7 months ago

Thank you for your feedback! We’re so pleased to hear your samples arrived quickly and that you were happy with the service. If you need any help choosing your panels, we’re always here to assist! The Panel Company

Posted 7 months ago

“Appalling experience. Didn't deliver the installation kit that I ordered and head office didn't take any accountability. Passed me on to depot rather than sort and then had to deal with the depot saying it was loaded on to the van but the driver saying it wasn't. As a customer I should not be exposed to that. Delivery arrived almost 2 hrs later than scheduled. I ended up running around to local DIY stores trying to get the installation kit together soy builders could install everything which ended up costing a lot more. No recognition from the panel company of the cost and inconvenience for me in trying to fix their error. This company is not managed professionally in my opinion I would not recommend the company to anyone in the future.”

Helpful Report

Posted 7 months ago

We’re genuinely sorry to hear about your experience and the frustration caused by the missing installation kit and delayed delivery. This is not the level of service we aim to provide, and we completely understand the inconvenience and additional costs this caused you. Your feedback has been shared with both our customer service and logistics teams to ensure this situation is properly reviewed and improvements are made. We take full responsibility for ensuring a smooth experience from start to finish and are sorry that we fell short in your case. We truly appreciate you bringing this to our attention and, while we regret that we didn’t meet expectations this time, your comments will help us do better moving forward. The Panel Company

Posted 7 months ago

“Very good and well organised company. They provided a high quality product at an economical price. Would have got 5 stars had the order been delivered first time, but we're very efficient in completing the order.”

Helpful Report

Posted 7 months ago

Thank you for your kind words and honest feedback! We’re so glad to hear you were pleased with the quality and value of our panels. We apologise for the initial delivery hiccup but are happy we could resolve it efficiently. We really appreciate your support and hope to serve you even better next time! The Panel Company

Posted 7 months ago

“Samples order for assessment and purchase. Very good services so far. look forward to ordering from you guys.”

Helpful Report

Posted 7 months ago

Thank you for your kind words! We’re glad to hear you’re happy with the service so far and really appreciate you considering us for your project. We look forward to helping you with your order when you’re ready! The Panel Company

Posted 7 months ago

“Excellent service from first contact through to completion well done easy panels”

The Panel Company 5 star review on 29th July 2025

Helpful Report

Posted 7 months ago

Thank you so much for the lovely feedback and for sharing that great photo of your Strivo panels. They look fantastic! We’re thrilled to hear you had a smooth experience from start to finish. We’ll be sure to pass your kind words on to the team. Enjoy your new space! The Panel Company

Posted 7 months ago

“Very good quality”

Helpful Report

Posted 7 months ago

Thank you! We’re glad you’re happy with the quality. We really appreciate your support! The Panel Company

Posted 7 months ago

“Ordered panels, which was then sent to the local depot. Panels out of stock so had to wait for their delivery. When in stock was given one delivery slot. Gave instructions to leave panels down side of house but panels left by front door in full sight of the road. Actual panels were well wrapped but only stapled to the backing board. Nice quality so 4 stars”

Helpful Report

Posted 7 months ago

Thank you for your honest feedback. We’re glad to hear you’re happy with the quality of the panels, but we’re sorry for the delays and that your delivery instructions weren’t followed. We understand how frustrating that can be and will be reviewing this with our delivery team to help prevent it happening again. The Panel Company

Posted 7 months ago

“Delighted with the bathroom panels and a special mention to the delivery driver who was very helpful. Thank you.”

Helpful Report

Posted 7 months ago

Thank you so much for the lovely feedback! We’re delighted to hear you’re happy with your bathroom panels, and we’ll be sure to pass your kind words on to our delivery driver. We really appreciate your support! The Panel Company

Posted 7 months ago

“I ordered the panels from British homes service but the panel company sent me the panels. The advertised the panels as 22mm thick. And I purchased a sample of the acoustic wall which was 22mm thick. The panels I received are nothing like the samples sent. The panels are significantly thinner 18 mm.”

Helpful Report

Posted 7 months ago

Thank you for your feedback, and we’re very sorry to hear about the discrepancy between the sample and the panels you received. This is certainly not the experience we aim to provide. We understand how important accuracy is when choosing the right product, and we’re currently reviewing this issue with our team to ensure it’s addressed properly. I've sent you an email so we can look into this further and find a resolution for you. We truly appreciate you bringing this to our attention.

Posted 7 months ago

“Ordered Two of the oak panels… Wow was really pleased when they came, looked better than I was expecting and really good thick quality felt at the back. Was so easy to glue to the walls once they had been cut to size”

Helpful Report

Posted 7 months ago

Wow thank you for the great feedback! We’re so glad to hear the oak panels exceeded your expectations and that installation was nice and easy. It’s always great to know when the quality really stands out. Thanks again for choosing us! The Panel Company.

Posted 7 months ago

“Great choice of panels and colours, ours were a dark grey/charcoal colour and are BEAUTIFUL! Delivery was quick and well packaged. Just so others are aware, these panels are great if you intend to literally stick or screw to the wall without cutting. I used mine as headboard so had to cut in half as well as cut for a large access panel and sockets. Once cut the slats become loose as they are only pinned in certain places. You can stick them back on with a grab or contact adhesive, but it’s a bit of a faff. That is the ONLY negative.”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review! We’re thrilled you love the look of your charcoal panels they really do make a stunning statement. We appreciate you sharing your experience with cutting and installation too that’s helpful insight for others considering a similar project. We’ll also share this with our product team for future improvements. Thanks again for choosing The Panel Company!

Posted 7 months ago

“Purchased panels from here and when purchasing more panels a week later the colour was a different match but after chatting to David Archer over email he had new ones sent out that matched very quick. Great communication brilliant service thank you”

Helpful Report

Posted 7 months ago

Thank you for your kind words and for giving us the chance to make things right! We’re sorry for the initial colour mismatch, but we’re glad David could get it sorted quickly for you. Great to hear you were happy with the service we really appreciate your support! The Panel Company

Posted 7 months ago

“Exactly what I ordered”

Helpful Report

Posted 7 months ago

The Panel Company is rated 4.6 based on 5,394 reviews