The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,605 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,605 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 8th May 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dissapointed that the price of my order dropped so much only a couple of weeks after order.”

Helpful Report

Posted 7 months ago

Hi Paul, Thank you for taking the time to share your experience with us. We frequently offer promotions, and understand it can cause dissapointment when purchases are made outside of promotional periods. Kind regards, The Panel Company

Posted 7 months ago

“Fantastic customer support from Alex! He offered us great advice whilst we were looking at products and had very extensive product knowledge. Alex is a huge asset to the company and we will definitely be returning and using the panel company again. Highly recommend! Alex should definitely get a pay rise!!”

Helpful Report

Posted 7 months ago

Hi Sophie, Thank you for the kind words about our team member and taking the time to share your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 7 months ago

“Customer service was the best. We were kept informed re delivery as promised. Can find no fault. Thank you. If only more business had the same attention to detail as you do.”

Helpful Report

Posted 7 months ago

Hi, Thank you for giving your experience 5 stars! We appreciate the kind words about our delivery and customer service. Kind regards, The Panel Company

Posted 7 months ago

“Really helpful friendly company nothing was to much trouble. Panels were exceptionally good quality. Very easy to install”

The Panel Company 5 star review on 8th October 2024

Helpful Report

Posted 7 months ago

Hi Lynn, Thank you for the kind words about our customer service! We appreciate your feedback. Thank you for sharing a photo of your new panels! Kind regards, The Panel Company

Posted 7 months ago

“They had very responsive service. When there was an issue s with our panels or I had a question they replied promptly and satisfactorily.”

Helpful Report

Posted 7 months ago

Hi Ana, Thank you for your kind words about our customer service and for taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 7 months ago

“Quality products at a very competitive price. The bathroom splash panels are superb, and look amazing in our new shower room.”

Helpful Report

Posted 7 months ago

Hi Steve, Thank you for rating your experience 5 stars! We appreciate your feedback and are thrilled to hear that you’re happy with your new shower room! Kind regards, The Panel Company

Posted 7 months ago

“First class items and great customer service”

Helpful Report

Posted 7 months ago

Hi Steven, Thank you for the kind words and giving your experience 5 stars! We appreicate it! Kind regards, The Panel Company

Posted 7 months ago

“My order wasn't sent to the factory so I had to have a alternative which was OK fortunately, then my order was left on the door step 25 minutes before the delivery time which was early morning luckily I live in a decent area or my delivery could have been taken. I also didn't receive a phone call or text I wasn't happy at all. Lucky, I haven't given a 1 star”

Helpful Report

Posted 7 months ago

Hi Scott, Thank you for taking the time to share your experience with us. In situations where no one is present at the delivery address, our driver will call the phone number provided on the order. If they deem it safe, they may leave the goods in order to avoid any delays and the need for a rescheduled delivery which may result in an extended wait. We sincerely apologise for any inconvenience this may have caused and will make sure it is shared with our Logistics Department for further review. Kind regards, The Panel Company

Posted 6 months ago

“Very helpful and great price .”

Helpful Report

Posted 7 months ago

Hi Miraz, Thank you the kind words and giving us 5 stars! Kind regards, The Panel Company

Posted 7 months ago

“Helpful and reputable.”

Helpful Report

Posted 7 months ago

Hi, Thank you for the kind words. We appreciate your feedback! Kind regards, The Panel Company

Posted 7 months ago

“Absolutely top class service, very in tune with what we needed.”

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Posted 7 months ago

Hi Neil, Thank you for the kind words and taking the time to share your experience. We appreciate your feedback! Kind regards, The Panel Company

Posted 7 months ago

“Excellent quality product. Exactly what it says on the tin. Service and delivery top drawer.”

Helpful Report

Posted 7 months ago

Hi Bob, Thanks for the kind words and giving your experience 5 stars! We appreciate your feedback. Kind regards, The Panel Company

Posted 7 months ago

“Fantastic company to deal with. Honest helpful Very reliable too. On top of all that, they also supply top notch materials. All within the affordable price range What more can you ask for. Good wishes to all employed at The Panel Company”

Helpful Report

Posted 7 months ago

Hi Derek, Thank you for the kind words and giving your experience 5 stars! We appreciate it! Kind regards, The Panel Company

Posted 7 months ago

“Product good, Price good, Delivery driver very friendly and helpful, Dispach and delivery Very poor. The time it takes to dispach and deliver is the only let down.”

Helpful Report

Posted 7 months ago

Hi Ricky, Thank you for the kind words and for sharing your experience. We strive to dispatch and deliver orders within 4-7 working days, and apologise if this was not your experience. We appreciate you bringing this to our attention so we can share it with our logistics team. Kind regards, The Panel Company

Posted 7 months ago

“Very happy. The panel was delivered quickly in perfect condition. Great value for money and the service and communication was excellent. Well done and thank you.”

Helpful Report

Posted 7 months ago

Hi, Thank you for giving your experience 5 stars! We appreciate your feedback! Kind regards, The Panel Company

Posted 7 months ago

“Repeat buying over many years, they are always reliable and very helpful.”

Helpful Report

Posted 7 months ago

Hi Mary, Thank you for the kind words and choosing to order from us! We appreciate it! Kind regards, The Panel Company

Posted 7 months ago

“I did a price match and they came in just under my quote. I then noticed they had omitted an item. I asked about the item which they then added it to the price making it more expensive. I couldn't be bothered to quibble so i paid and awaited delivery. 2 of the 4 panels ordered were damaged, one had a hole right through it. It then took 5 days for them to replace them. It's an anytime all day delivery system too.”

Helpful Report

Posted 7 months ago

Hi Michael, Thank you for taking the time to share your experience with us. We sincerely apologise for the level of customer service you received and understand how frustrating it can be when parcels arrive damaged. Please know that we appreciate your patience while waiting for replacement panels. Your feedback is invaluable in helping us improve, as we're committed to ensuring customers have a positive experience when ordering from us. Kind regards, The Panel Company

Posted 6 months ago

“Excellent service, excellent product, great communication will be recommending”

Helpful Report

Posted 7 months ago

Hi June, Thank you for giving us 5 stars! We appreciate the feedback! Kind regards, The Panel Company

Posted 7 months ago

“Great shower panels, very easy to install/fit and good quality.”

The Panel Company 5 star review on 5th October 2024

Helpful Report

Posted 7 months ago

Hi Gavin, Thank you for giving your experience 5 stars and sharing a photo of your new panels! Kind regards, The Panel Company

Posted 7 months ago

“Great panels, easy to work with”

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Posted 7 months ago

Hi Graham, Thank you for the product feedback and giving us 5 stars! Kind regards, The Panel Company

Posted 7 months ago

The Panel Company is rated 4.6 based on 3,605 reviews