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The Panel Company Reviews

4.6 Rating 5,083 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,083 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Delivery was a bit slow but once the panels arrived. They were easy to cut and easy to fit. The bathroom is not complete yet so not able to assess how well they hold up after lots of use. They do however look good and will hopefully be easier to maintain than tile’s.
Helpful Report
Posted 7 months ago
Hi April, Thank you for sharing your experience with us. Our deliveries typically take 4–7 working days to dispatch, as we use our own fleet of vans instead of third-party couriers. We appreciate your understanding and your kind words about our panels. Kind regards, The Panel Company
Posted 7 months ago
Great service and product choices, everything was fine and great communication.
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Posted 7 months ago
Hi Neil, We appreciate the feedback about our customer service and panels! Thank you for taking the time to review your experience. Kind regards, The Panel Company
Posted 7 months ago
Brilliant service from initial calls to delivery highly recommend
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Posted 7 months ago
Thank you for giving your experience 5 stars! We're grateful for your feedback and kind words about our service. Kind regards, The Panel Company
Posted 7 months ago
Amazing service and perfect quality, thanks for making this experience so easy
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Posted 7 months ago
Hi Chris, Thank you for the kind words about our customer service and panels. We appreciate the feedback! Kind regards, The Panel Company
Posted 7 months ago
Great product panels arrived quickly, had them pro fitted and they look grat in our shower, fitted directly over existing tiles
Helpful Report
Posted 7 months ago
Hi Brian, Thank you for the 5 star review! We appreciate the kind words and feedback. Kind regards, The Panel Company
Posted 7 months ago
Great expereience, ordered samples on a Sunday, arrived by Tuesday. Ordered the full panels Tuesday evening and delivery was arranged for Saturday morning. Online order was straight forward and the delivery driver friendly. Ordered the STRIVO Premium Light Ash Acoustic Slat Wall Panels for a TV wall project. Good value and quality product, cuts to size and fits easily.
The Panel Company 5 star review on 3rd June 2025
Helpful Report
Posted 7 months ago
Hi Greg, Thank you for the kind words and sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company
Posted 7 months ago
Despite us making a last minute change to our order The Panel Company accommodated our request and sorted a refund very quickly 👍 Good company, good prices, good quality, would definitely use again.
Helpful Report
Posted 7 months ago
Hi Jane, Thank you for the kind words and giving your experience 5 stars! We're thrilled that you would choose to order from us again in the future. Kind regards, The Panel Company
Posted 7 months ago
Quality panels. Really good price and great service. Communication and replies to emails were speedy and prompt. I’d recommend this company at to anyone. You won’t be disappointed
Helpful Report
Posted 7 months ago
Hi, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 7 months ago
Communication could be better when organising delivery, the order is placed and nothing is heard for a while until delivery date given. The panels all arrived intact, the only downside to them is that they are stapled in to the felt so when you cut out holes for sockets, they become loose, fine if your doing a full wall but when you need cuts, they could do with staples being placed in the slats
Helpful Report
Posted 7 months ago
Hi Usman, Thank you for your valuable feedback and kind words. When cutting the panels, we recommend securing the staples beforehand, or alternatively, applying a small amount of adhesive to any loose slats after cutting to ensure stability. We’ll make sure your review is shared with the relevant departments, as we’re always looking for ways to improve our service. Kind regards, The Panel Company
Posted 7 months ago
Excellent customer service and delivered as promised.
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Posted 7 months ago
Used them a few times whilst ordering ceiling panels for our bathroom projects. Very happy with the product and the service.
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Posted 7 months ago
Hi Jordan, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 7 months ago
Amazing quality quick delivery
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Posted 7 months ago
Hi, Thank you for sharing your experience and giving it 5 stars! We appreciate the kind words about our panels and delivery. Kind regards, The Panel Company
Posted 7 months ago
Better quality than expected for cheaper panels for a temporary fix on shower over bath wall. Easy to cut and fit. Good value for money. Order delayed but good communication from the Panel company. Delivery easy, on time, considerate, careful and very helpful. Would recommend.
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Posted 7 months ago
Hi, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 7 months ago
Website was easy to use, delivered on the day that was promissed. The panels look great installed, I'm very happy with the results.
The Panel Company 5 star review on 2nd June 2025
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Posted 7 months ago
Hi Martin, Thank you for taking the time to share your new shower panels! We're so pleased that you're happy with them. Kind regards, The Panel Company
Posted 7 months ago
Great delivery
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Posted 7 months ago
Hi Chuck, Thank you for taking the time to leave us a 5 star review! We appreciate it! Kind regards, The Panel Company
Posted 7 months ago
Panels are really nice, easy instructions and installation. My only problem was that I received no notification of when the panels would arrive until I called. It was outside of the delivery window given by themselves but luckily it would still arrive in time for when it was needed.
Helpful Report
Posted 7 months ago
Hi, We sincerely apologise that your delivery was not received within the expected 4–7 working days. Customers should receive a text message the day prior to delivery, including a one-hour time slot. We greatly appreciate your positive feedback regarding our panels and will ensure your comments are shared with the relevant department. Kind regards, The Panel Company
Posted 7 months ago
Excellent service and drlivery was spot on, delivery driver was amazing
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Posted 7 months ago
Hi Tricia, Thank you for reviewing your experience and giving it 5 stars! We appreciate the feedback about our customer service and delivery. Kind regards, The Panel Company
Posted 7 months ago
Quick delivery. Samples are big and in good quality.
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Posted 7 months ago
Thank you for giving your experience 5 stars! We appreciate the feedback about our samples. Kind regards, The Panel Company
Posted 7 months ago
Best company to deal with. Products are great and they have a brilliant team of men delivering goods.
The Panel Company 5 star review on 31st May 2025
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Posted 7 months ago
Hi Pamela, Thank you for sharing your new slat panels with us! We appreciate the kind words about our customer service and products. Kind regards, The Panel Company
Posted 7 months ago
Lovely quality panels. Kind delivery guy
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Posted 7 months ago
Hi, Thank you for the kind words about our panels and customer service. We appreciate it! Kind regards, The Panel Company
Posted 7 months ago
The Panel Company is rated 4.6 based on 5,083 reviews