The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,839 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 18th February 2026

453

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the product samples and I can't think of purchasing anything, the product is pretty low quality, the panels have a low quality printed texture which does look fake even without touching it.”

Helpful Report

Posted 8 months ago

Hello, Thank you for taking the time to share your thoughts. Our goal is to provide high-quality products, and we are confident that we achieve this. We're sorry to hear that the quality of the samples did not meet your expectations. Best wishes, Team The Panel Company

Posted 8 months ago

“some of the panels were damaged, one looked like it had been dropped or damaged as they'd been taken off the van. the other had a small slit in, but not visible on a photo. luckily we'd ordered plenty to cover these, the slit one although it was in the centre widthways, it was towards the end of the panel and the damaged one we had to work around as didn't want to wait. Didn't report as we were waiting to see if we could manage, which we did, so no harm done, you just need to be aware.”

Helpful Report

Posted 8 months ago

Hi Jill, Thank you for your thoughtful review! We truly appreciate your understanding regarding the damaged panel, but this is not something we ever want a customer to work around. I have refunded one of the shower panels. In these rare cases where panels are damaged upon delivery we will always replace them, but i understand you were able to work round them. Warm regards, Team The Panel Company

Posted 7 months ago

“I would full recommend this company, good quality product”

Helpful Report

Posted 8 months ago

Hi Appanah, Thank you for your fantastic review and recommendation! We're delighted to hear that you are pleased with the quality of our products. Warm regards, Team The Panel Company

Posted 8 months ago

“Brilliant service from start of process to delivery of items. Will definetly use again.”

Helpful Report

Posted 8 months ago

Hi Mark, Thank you for the wonderful review! We're thrilled to hear that you enjoyed our service from start to finish. We look forward to welcoming you back for your next project! Warm regards, Team The Panel Company

Posted 8 months ago

“Panels delivered quickly and look great. thank you”

Helpful Report

Posted 8 months ago

Hi David, Thank you for your fantastic review! We're so glad to hear that your panels arrived quickly and that you’re pleased with their appearance. Warm regards, Team The Panel Company

Posted 7 months ago

“Ordering very straightforward and easy to follow . Delivery smooth and absolutely over the moon with my gorgeous aqua boards.”

The Panel Company 5 star review on 30th September 2025

Helpful Report

Posted 8 months ago

Hi, Thank you for sharing your new shower panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 7 months ago

“Excellent panels and very prompt delivery.”

Helpful Report

Posted 8 months ago

Hi Andrew, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 7 months ago

“Excellent service . Ordered various samples online fast efficient delivery. Made choosing my wallboards easier. Loads of designs to choose from. Visited the shop and ordered my boards arranged a delivery date suitable to myself. Great customer service”

Helpful Report

Posted 8 months ago

Hi Judy, Thank you for your valuable feedback and kind words. We appreciate your time and insight. Kind regards, The Panel Company

Posted 7 months ago

“This was the first time using this company i had a enquiry about pricing and was refunded no hassle at all , the staff were quick to reply and friendly, 5 ⭐️ service more convenient shopping through these as sold as single options not in packs of 5 like another company , the delivery was when stated in perfect condition, informed the day before so no waiting about, I would definitely recommend to friends and family, thank you Michelle”

Helpful Report

Posted 8 months ago

Hi Michelle, Thank you for taking the time to review your experience. We appreciate the kind words about our customer service, panels, and are delighted that you would recommend us to others! Kind regards, The Panel Company

Posted 7 months ago

“Order PC-4367977 was placed on September 19 and has been assigned to the London Warehouse for dispatch, but I still haven’t received the delivery (even though it’s supposed to be delivered within the same city).”

Helpful Report

Posted 8 months ago

Hello Julia, Thank you for your feedback. We hand deliver on our own fleet to ensure all our products are handled and delivered with care. Unfortunately, this isn't as quick as a courier but we have complete confidence that your order will arrive safely. After checking on the status of your order I can now see this has been delivered. Please accept our sincere apologies for the delay. If you require any further assistance, please don't hesitate to contact our customer services on 01709 828339. Kind regards, The Panel Company

Posted 7 months ago

“Ordered the wrong colour so called to see if i could return and have 4 in a different colour. No problem, when we deliver your new panels we will collect the others no charge. Plus the quality is superb and half the price of my local suppliers. And delivered. Will definitely recommend and use again thankyou.”

Helpful Report

Posted 8 months ago

Hi Simon, Thank you for taking the time to review your experience! We appreciate the kind words about our customer service and panels. Kind regards, The Panel Company

Posted 7 months ago

“Great service, the samples arrived swiftly and we now have mananged to select our chosen surface with confidence.”

Helpful Report

Posted 8 months ago

Hi Paul, Thank you for reviewing our samples service. We're grateful for the feedback and are thrilled that it helped you make a decision! Kind regards, The Panel Company

Posted 7 months ago

“Good product and service. The LED didn’t some with complete instructions and had to assemble”

Helpful Report

Posted 8 months ago

Hi Michael, Thank you for sharing an image of your slat panels! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 7 months ago

“Panels just as expected great value good delivery”

Helpful Report

Posted 8 months ago

Hi Jason, Thank you for taking the time to review your experience. We appreciate the kind words about our panels and delivery service! Kind regards, The Panel Company

Posted 7 months ago

“Excellent customer service Answered all my amateur questions and guided me to the correct measurements! Delivery perfect, brought the excess items straight to my home Had to return a damaged box which they immediately replaced. Great, helpful friendly staff Thanks”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to review your experience! We appreciate the kind words and are thrilled that you're happy with your purchase. Kind regards, The Panel Company

Posted 7 months ago

“Panels arrived all damaged even after giving me extra they’re still not enough as they are all damaged”

Helpful Report

Posted 8 months ago

Hello Dilan, Thank you for bringing this to our attention. We are so sorry to hear that your order arrived damaged. Our customer satisfaction is a priority to us and we will be more than happy to replace these panels for you. We will arrange for a member of our customer service team to contact you directly to resolve this promptly for you. Kind regards, The Panel Company

Posted 8 months ago

“The initial delivery had the wrong amount of panels which was easily sorted out over the phone and 2 days later the correct panels arrived and they matched up the batch codes The panels are well made and a lovely colour. My bathroom looks amazing now.”

The Panel Company 5 star review on 28th September 2025

Helpful Report

Posted 8 months ago

Hi Kimberley, Thank you for sharing an image of your new bathroom! We appreciate the kind words and your patience while we resolved the issue with your order. Kind regards, The Panel Company

Posted 7 months ago

“Service with a smile is always welcome and very efficiently dealt with my enquiry. Quality product at the right price was a dream to fit.”

Helpful Report

Posted 8 months ago

Hi Raymond, Thank you for taking the time to review your experience. We appreciate the kind words about our customer service and panels! Kind regards, The Panel Company

Posted 7 months ago

“Delighted with the new panels and prompt delivery thank you”

Helpful Report

Posted 8 months ago

Hi Audrey, Thank you for the feedback about our panels and delivery service! We appreciate it. Kind regards, The Panel Company

Posted 7 months ago

“Excellent product. Excellent service”

Helpful Report

Posted 8 months ago

Hi, Thank you for the 5 star review! We appreciate the kind words about our panels and service. Kind regards, The Panel Company

Posted 7 months ago

The Panel Company is rated 4.6 based on 5,839 reviews