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The Panel Company Reviews

4.6 Rating 6,312 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,312 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
They were very easy to deal with,they were very helpful when we were ordering ie explaining and asking us the right questions,making sure we had everything we needed.Jane
Helpful Report
Posted 3 years ago
Dear Jane, Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team was helpful and easy to deal with when you placed your order. At Panel Company, we pride ourselves on providing exceptional customer service, and we are pleased to hear that our team members explained everything thoroughly and asked the right questions to ensure you had everything you needed for your order. We appreciate your business and hope to have the opportunity to serve you again in the future. Best regards, Panel Company
Posted 3 years ago
Excellent service. Fast delivery. 3d effect on panels impressive. Marked down as really disappointed after builders fitted them to find the colours vary between sheets. Buyers beware but to be honest they are so huge checking for colour would have been really difficult …!
Helpful Report
Posted 4 years ago
Hi Roger First and foremost thank you for taking the time to leave a review. I do apologise about the colour discrepancy it appears you may have been sent the same panel however in a different batch number accidentally. On installation, you would have liked to think that the fitter would have picked up on this, had you reached out to us we would have rectified the issue swiftly and sent out the panel in the correct batch. If you get in touch with weborders@panelcompany.co.uk - we will be able to compensate you for this error, The Panel Company
Posted 4 years ago
One of the panels was damaged on the edge but luckily I had to cut it down to the width of the tray. I also ask you to put the panels in the unlocked garage because the customer Is in her nineties, your driver left them outside leaning against the home where they blow into the road. I had to drive twenty miles to put them in the garage on a Sunday, thanks.
Helpful Report
Posted 4 years ago
Have been trying to get through to customer service all morning and just keeps ringing out for 10-15 minutes before I am cut off I placed an order and was advised it would be with me today but nothing has been emailed to me or updated on the website for my order I have builders in and no wall panels please can someone contact me ASAP
Helpful Report
Posted 4 years ago
The panels are great and look amazing, however, two out of the four panels we ordered were damaged when they were delivered. We didn't realise until we went to use them and we were lucky we could work around the damage. Emailed the company but no reply....
Helpful Report
Posted 7 years ago
The Panel Company is rated 4.6 based on 6,312 reviews