The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,439 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality. Easy to put together, very solid and materials are good quality. Will buy again.”

Helpful Report

Posted 4 years ago

“We ordered the Solomon double bed in satin white and are really pleased with both the look and quality. It feels really solid and well made. It was easy to put together and has different height options. I like the fact it doesn't have a central support underneath as this makes for more storage and looks much better. Communication with OBC was good and delivery as arranged. All in all cannot fault the product or service and am happy to recommend this company and product.”

Helpful Report

Posted 4 years ago

“Very easy to order. Promptly delivered. Great quality for the price. Would def recommend.”

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Posted 4 years ago

“easy to order, good communication on delivery, very robust product, relatively easy to build (although need 2 people)”

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Posted 4 years ago

“Beautiful quality bed overall but a couple of tricky assembly issues. Would recommend. Good value for money. Delivery at nearly 10 weeks could be quicker.”

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Posted 4 years ago

“We’re very happy with my daughters big girl bed, one of the biggest attractions to this particular company was the range of colours of bed frames, the white metal frame looks clean and crisp. It also fits a standard single mattress, all in all delighted with the bed frame!”

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Posted 4 years ago

“Prompt delivery, well packed. Bed is just as shown on internet. Very happy with condition and overall look of the bed.”

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Posted 4 years ago

“I ordered 2 beds from the original bedstead company and as my home country was not listed on their homepage we had to do everything via email and/ or phone. They were very cooperative and everything worked out just perfect. To the beds themselves: they are of a high quality and I would order them again... they are beautiful and functional.”

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Posted 4 years ago

“The bed is simply gorgeous. It is of very high quality and was very easy to put together. It looks fantastic in my bedroom and my family all want similar beds now. The service was great and the delivery was also prompt”

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Posted 4 years ago

“Delighted with our bed, beautiful to look at and exceptional quality. We also purchased a mattress which is a fabulous finish. The whole purchase was delivered when stated. No complaints only compliments.”

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Posted 4 years ago

“Delivery spot on, good quality bed frame and easy to put up. Looks really good and should be impervious to our cats claws!!”

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Posted 4 years ago

“The bed was as described in the picture. It was easy to assemble. It looks great in our new bedroom. Overall very pleased.”

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Posted 4 years ago

“The bed arrived when it was supposed to, nice bed easy to put together with two people, but I only give three stars because of the poor customer service the impression I got got was they didn’t seem bothered if they got my order or not.”

Helpful Report

Posted 4 years ago

Dear Denise, Thank you for sharing your experience with us and we are glad that you’re pleased with the bed you ordered. Unfortunately we found out that your email address provided for the order wasn't correct, therefore, our order system failed to respond correctly. Please accept our sincere apologies for any inconvenience this has caused. With Best wishes, The Original Bed Company

Posted 4 years ago

“I ordered a Brest custom upholstered bed and a Fuji wooden bed. Both are of outstanding quality and very sturdy especially the Brest iron bed which is the best made iron bed I have ever assembled. I am delighted. Delivery was delayed because our new house was affected by Covid.”

Helpful Report

Posted 4 years ago

“Just received my bed, delivery service was very good, 3 hour time slot with tracking and phone call from the delivery team advising when they were close. The bed looks lovely, is very sturdy (needed two people to assemble) and was packaged securely. Very happy with my purchase.”

Helpful Report

Posted 4 years ago

“Excellent customer service!! I misplaced bolts for a bed during house move and contacted customer service to enquire about replacement parts. They responded to my email immediately and where very helpful, and have provided me with the spare parts I require at no cost.”

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Posted 5 years ago

“We are delighted with our purchase which is both beautiful to look at and wonderfully comfortable to sleep in. The construction took a while as getting everything square proved a little challenging but it was really worth it.”

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Posted 5 years ago

“Very good customer service. We had a problem with a bed we bought from them about 8 years ago. Spoke to one of their customer service people who was very helpful and efficient and solved our problem very quickly (and at very good value). Would thoroughly recommend these guys.”

Helpful Report

Posted 5 years ago

“I found The Original Bedstead Company online when I was searching for a low end metal bed frame. Their website was extremely easy to use and after placing my order I was very pleased to receive an excellent product in a few short weeks. The delivery packing was second to none. The bed was easily and quickly assembled, it looks fantastic, and I can't fault it. Thank you!”

Helpful Report

Posted 5 years ago

“Very good metal bed carnt fault it.Had to wait fifteen weeks for delivery.”

Helpful Report

Posted 5 years ago

The Original Bed Company is rated 4.8 based on 2,439 reviews