The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,448 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 12th September 2025

354

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt response when I contacted via email and very helpful over the phone. Beds arrived when expected and very well packaged. Easy to put up, tools even supplied.”

Helpful Report

Posted 8 years ago

“Really pleased with our bed. Excellent quality and fantastic build, and of course superb cost. Easy to follow instructions with clearly laid out instructions. My only comment is to put tje top screws in first! Delivery was fast too, which is always a bonus. Really pleased and a great nights sleep. Thank you.”

Helpful Report

Posted 8 years ago

“Lovely, no problems just good service and communication”

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Posted 8 years ago

“We had almost made up our mind as to which bed we wanted, but passed by the Corby depot to see it "in the flesh" just to be sure. We were greeted by Tanya who made us feel very welcome. We were taken into the warehouse and were met my a young man who could not have been more helpful. He carried down two mattresses for us to try, no mean feet, as they are real heavy. As for the bed, superb. It was delivered on schedule and easily assembled. I would strongly recommend The original Bedstead Company.”

Helpful Report

Posted 8 years ago

“I had been looking at the Waldo bed for a few months and when I finally ordered it I was so happy. The delivery was fast, the person who delivered it was very helpful and the bed is so beautiful, it's totally transformed my room and was so easy to build. I couldn't be happier with my purchase.”

Helpful Report

Posted 8 years ago

“Although a small error in delivery date administration at first, our order was then completed with all bedstead components and with the correct mattress when it was in stock. Delivery was then completed as requested , and we were pleased with the general quality of the products. I personally had the best night of sleep after the strains of putting the bedstead together, which was a little awkward to tighten up some bolts with the new allen key, especially with the underbed storage framework in place. Good service from Matthew, and pleased with the end result, many thanks.”

Helpful Report

Posted 8 years ago

“Great - easy to order, helpful staff when I rang them, delivery to fit in with what day suited us, and best of all a lovely new bed at a very reasonable price. Recommend to anyone.”

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Posted 8 years ago

“Competitive prices and website easy to use”

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Posted 8 years ago

“The bed is well designed and attractive and the mattress deep and comfortable. The construction instructions for the bed were clear and easy to follow. However our copy of the instruction leaflet had unclear photos in the section dealing with the underbed drawers and we needed a bit of trial and error to get it right. Nevertheless we are very pleased with the bed and service”

Helpful Report

Posted 8 years ago

“Nice quality goods. Queries responded to promptly very happy.”

Helpful Report

Posted 8 years ago

“Great bed, delivered quickly. Feels extremely solid once assembled (and I'm 'stocky' for sure). Would use them again for sure (courier was a little bit surly, but that's not the company's fault).”

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Posted 8 years ago

“The beds are very sturdy and easy to assemble. Excellent quality and good value for money.”

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Posted 8 years ago

“Great customer service and a beautiful bed and easy to put together”

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Posted 8 years ago

“Order handled efficiently. Everything delivered promptly. Easy assembly instructions”

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Posted 8 years ago

“Delivery and product as described well pleased”

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Posted 8 years ago

“The whole experience was very good and the beds we bought are superb”

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Posted 8 years ago

“Excellent advice and answers to my many questions. Product is as portrayed and delivery as promised. Very satisfied with transaction and, of course, the bed.”

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Posted 8 years ago

“I ordered a bed a year ago, the bed was delivered 6 months later. Th drawers were too tight to use, replacement bed is still not delivered a year later. Still waiting.”

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Posted 8 years ago

“Great service as my order had unfortunately been split in two and one piece sent the the wrong shipping warehouse. A new order for the missing half was sent via special delivery and arrived by the end of the day. Thank you again.”

Helpful Report

Posted 8 years ago

“Very happy with this lovely well made bed. I'm on my own and I assembled it fairly quickly as the instructions were straightfoward. Looks beautiful! Glad I bought it.”

Helpful Report

Posted 8 years ago

The Original Bed Company is rated 4.8 based on 2,448 reviews