The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,640 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 16th July 2026

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was probably a nightmare customer! I wasnt sure on colours of bedstead so they very kindly sent me samples which I then muddled up so they sent me more! I also wanted the bedstead at a custom height at foot end. Everyone was so helpful and polite. This is the second bedstead I have had from OBC and the other one is still going strong after years of use. It comes so well packaged that every part of it was perfect and it is easy to put up. It looks amazing and matches the handles of wardrobes and curtain rail. Wouldn't hesitate to recommend.”

Helpful Report

Posted 8 years ago

“All professionally good! Nice delivery guys - everything beautifully packaged and was assembled quite easily. Co-operation to fit in with our delivery day was excellent.”

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Posted 8 years ago

Hello, Thank you for taking the time to leave feedback. I am pleased to hear you are happy with your bedstead and mattress. If you ever need to make a frame or mattress purchase again I do hope you will consider returning to the Original Bedstead Company. Best wishes, The Original Bedstead Company

Posted 8 years ago

“From order to delivery I was kept informed. The bed is exactly as described and is excellent quality. Looks beautiful and stylish and is strong.”

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Posted 8 years ago

“We loved the style of your beds and the range on offer. It was nice to find a bed that particularly suited the style of our house. It did take quite a long time for the bed to arrive but that wasn't a problem for us. Please find a way of dispensing of polystyrene in your packaging as it is both a nuisance and environmentally unfriendly. Also all of the very careful packaging did not prevent a small scratch to the paint, annoyingly to the front of the headframe. However, not worth sending back for. Overall we love the bed.”

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Posted 8 years ago

“Excellent customer service, and we love our gorgeous new bed! Thank you.”

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Posted 8 years ago

“The bed was a dream to assemble (no domestic fallout), it looks a picture, my husband now has room to wriggle his toes and I can sleep in peace. Heaven!”

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Posted 8 years ago

“Really pleased with our iron ‘Mortlake’ bed frame in satin black. Works in both a modern setting or with antique furniture. Well made and I put it together by myself with no issues. Would buy again in a heartbeat.”

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Posted 8 years ago

“Rapid and efficient in customer service”

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Posted 8 years ago

“Nice product wasn’t impressed with delivery”

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Posted 8 years ago

Hi, Many thanks for your review, and it's great to hear that you're happy with your bedstead and mattress. looking at your delivery on our tracking system, I can see that all products were signed for on the day of your choice and arrived within the two hour time slot given the evening before. It would be great to get a more detailed understanding of which particular aspect you weren't impressed with so we can investigate and improve on this. Best wishes, The Original Bedstead Company

Posted 8 years ago

“Excellent! Very excellent!”

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Posted 8 years ago

“Very pleased with the Timolin Kingsize bed in Pewter. Excellent quality Colour perfect And was delivered within the delivery time stated. Would definitely recommend the company.”

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Posted 8 years ago

“Metal bed frame I have ordered is sturdy and of good quality. It is exactly what I am hoping for and I would highly recommend The Original Bedstead company bed frames.”

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Posted 8 years ago

“Very quick delivery - well packaged - great quality - a proper heavy metal bed - exceeded my expectations - love it!!”

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Posted 8 years ago

“Practical strong well made beds and all without losing style and looks”

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Posted 8 years ago

“The Original Bedstead Company 🛏 made me happy because I was able to order the bed I wanted with ease from viewing it online and phoning through with the order. Tony the gentleman on the phone was very polite, friendly and helpful and was able to give me lots of information on different types of beds and when they would be delivered. I was kept up to date via email of when my bed would be delivered. And my bed was delivered exactly on the day it was due to arrive. My bed arrived very swiftly, packed well and the delivery men took the bed upstairs for me as I asked. I was very pleased with the quality of the bed, very sturdy and looked beautiful. I particularly liked the colour which was glossy ivory and the height of the bed, which I felt gives it a more traditional vintage look. Overall I am very pleased with my purchase and the company and would not hesitate recommending to friends and family. Thank you.”

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Posted 8 years ago

“The ordering process was simplicity, the delivery was on time, and the bed was everything we wanted . Good job would recommend you to anyone Alan Howard”

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Posted 8 years ago

“The bed and mattress were as expected - very nice! Delivery request of a specific date was adhered to and was kept informed.”

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Posted 8 years ago

“Excellent service from these guys. I have the Edwardian bed and it is lovely. Well made and so elegant looking - I love this bed. A big thank you to Malcolm, Tony and Tanya - I highly recommend your beds and would definitely buy from you again.... 5 stars”

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Posted 8 years ago

“was expecting 6 week delivery, arrived within a week. Excellent quality”

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Posted 8 years ago

“I love the style and overall look of the Olivia bedstead, which I ordered in the ivory colour. The staff who processed my order were very efficient and the arrangements for delivery went very smoothly.”

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Posted 8 years ago

The Original Bed Company is rated 4.8 based on 2,640 reviews