The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,439 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the website looking for beds in general. Liked what we saw and the prices were excellent as well. The site was very easy to navigate and to use. After sometime viewing several different beds and the options, we finally choose one. Ordered the bed online in the middle of April. Wait time due to it having to be made, was 10-12 weeks. Bed arrived 12 weeks later and was soon erected and ready for our first nights sleep. Construction was straightforward and relatively easy, but you do need two people to put it up. Just makes it a lot easier to do. Very sturdy and hopefully will last the rest of our lives. The whole process from start to finish was easy and communication via email, was also excellent. A great company to deal with and well recommended.”

The Original Bed Company 5 star review on 23rd July 2020

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Posted 5 years ago

“We got good, responsive service, prompt delivery and a very, very nice bed. Just great all round.”

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Posted 5 years ago

“We bought a king bed for our summer house in the south of France. We received full support from the customer service to organise the delivery to our home and everything went very well. The bed is high quality and beautiful. We had to wait 8 weeks, but it really worth it. We put the bed in a dry-stone hut (called a Borie), very typical of this area of Provence.”

The Original Bed Company 5 star review on 13th July 2020

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Posted 5 years ago

“All Black King Size Cast Iron Hamilton Solo Bed: Pros: Sales; Usual pleasant patter. Delivery; Arrow, Spot on. Price: Think it should be cheaper! Width & Length: Good Height; Choice of 2 Levels. Building Bed Frame; Almost 3 hrs from packaging to built. Optional to paint bed in your chosen colour; £89 (Promised me a small pot of same paint in case of any chipping) : Never received it! Albeit, mine came out deep grey instead of bluish black. Cons: Bed is Not remotely akin to Original Antique. I just got rid of my Broken Antique Cast Iron Double; 120 yrs old Black/Brass. Comparisons: My Old Bed: 4 Posts were thinner; more refind. Had Wheels on ends All Black Mouldings were deep carved and clear. The Head & Foot Boards were much heavier/solid 4 Egg Shaped Brass Finials Building it: Took 10 minutes; Hooking System. Original Bed Company Bed: Cast Iron: Far lighter in weight! Mouldings: Surface only; poor. Bed Posts: Awful! Far too thick/broad, Clumsy looking, just huge! Finials huge too. I screwed my old Antique Egg Shaped Brass Finial on instead of the Balls. My Antique Egg finials looked completely lost on these posts. Gutted! Wooden Slats: No choice; Arched only, not Flat. £200 to replace them too! No Side Rail hooking system: Instead, this bed has black brackets with large shiny silver, not black, screws, which can all be seen if not hidden by a duvet! The footboard and headboard have to have centre metal rods put through them to strengthen the foot and head boards. Unusual! I think that's about it! Mainly Just gutted at being told it was akin to an original when nothing really like it at all! If the 4 Posts were made slimmer it would improve the overall appearance of the bed for sure! Sadly, a Great Disappointment!”

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Posted 5 years ago

“We ordered a bed frame and were really impressed with the quality, price and ease of purchase. Pre-delivery information/communication was clear, delivery arrived at the time specified and delivery team were really helpful in carrying out a socially-distanced delivery. Happy with everything and would not hesitate to recommend.”

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Posted 5 years ago

“Lovely bed!”

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Posted 5 years ago

“Agree with all the 5 star reviews. Excellent customer service from Nick. I ordered Ashley double bed and it is very solid. Delivery from Arrow exceptional (able to choose day and track in real time on day). Clear fitting instructions, and quality fittings (would recommend 2 people). I saw the same bed on another site for twice the price!”

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Posted 5 years ago

“The bed was easy to assemble in less than an hour. It is really comfortable. My only complaint would be that it creaks when you get in and out of bed!”

The Original Bed Company 5 star review on 1st July 2020

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Posted 5 years ago

Please do get in contact with us about the issue of the creak, we would love to get this resolved for you so that your bed is perfect! Otherwise we are pleased to hear you are happy with the bed. Kind Regards, The Original Bed Company

Posted 5 years ago

“Lovely quality made bed and mattress, love the drawers”

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Posted 5 years ago

“Great looking bed (Olivia) excellent construction and lovely traditional design. Excellent packaging, service and delivery.”

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Posted 5 years ago

“From order to delivery was just under 3 weeks. The bed is well built, very sturdy and looks really smart And stylish, I am so pleased with my purchase absolutely well worth the cost, I am really impressed with the quality which is exactly what I wanted. The bed we replaced was good but still creaked etc when you turned over in the night, this bed is is rock solid. There was some damage to the draw I ordered and this was resolved and replaced with no issue at all. All updates and communication was great and staff are really helpful when you call. I have to say we searched online for the right bed for over a week, and The Original bedstead were the one of the only companies who had clear honest In stock and delivery times....so many times I chose a bed that said available only to call to confirm this and find they weren’t actually in stock and there was a 12 week wait ! I would not hesitate to recommend a The Original bedstead.co. Thankyou”

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Posted 5 years ago

“I purchased the double sized Hamilton bedframe in satin black and can not recommend enough. The quality is outstanding, it is a heavy frame and quality fixings. It arrived in well designed packaging. It has lovely touches too such as a lovely plaque for the bed frame with the company logo and a nice label with a ribbon and the care instructions. I am now saving for my next Original Bedstead bed for my spare bedroom Very happy customer x”

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Posted 5 years ago

“Really pleased with the 3rd bed i have bought from you. Have tried cheaper beds, they are not the same quality. Thanks again I am delighted.”

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Posted 5 years ago

“Our new Chatsworth King Size bed, along with our new Eve mattress, have given our bedroom a great new look and us a great night’s sleep. The bed frame arrived well packaged, and was straightforward to assemble. It took two people - one person could probably manage, but much easier with two. The frame weighs much less than our previous wooden one. And the mattress sits firmly and flatly on the base, making it much easier to change the bedding. Once assembled, the frame is strong and doesn’t move or make any noise during use. Altogether we are very pleased with our Chatsworth bed frame. Thank you!”

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Posted 5 years ago

“I am very happy with my new bed which has transformed the room. Gone are the old children’s beds and I now have a comfy elegant grown up bed ready for visitors!”

The Original Bed Company 5 star review on 30th June 2020

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Posted 5 years ago

“Our experience with the O.B. Co. was fantastic. We always got through to an adviser who were all really helpful. There were none of the beds we wanted in stock but the adviser remembered that he had a couple he was dealing with who had ordered the same bed and mattress as us but didn't need it in the near future. He checked it was Ok with them and then diverted the bed to us. Great! It was later arriving than promised but that was only because the delivery company were useless! We love our bed and mattress and HIGHLY recommend the Original Bed Co. to you!”

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Posted 5 years ago

“Fast and easy delivery, the bed is perfect. We’ve had problems in the past with noisy squeaky beds but Solomon is quiet and sturdy. Love it.”

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Posted 5 years ago

“We received our beautiful bedframe in April via a friendly socially distanced delivery. Well packaged and easy to assemble, it’s even height adjustable! We were kept informed every step of the way and we couldn’t be happier from order to receipt of finished product. We will be using them again when replacing other bedrooms.”

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Posted 5 years ago

“Good useful website. Quick delivery”

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Posted 5 years ago

The Original Bed Company is rated 4.8 based on 2,439 reviews