The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,674 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 22nd August 2026

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good night we bought our bed about a year now and it is stripping, one of the ball fell off and almost sliced my arm. It seems to be also oxidising or a for of rust. See pictures attached. I need to get a refund or the supply of better parts. Please can someone ring or email me. Kind regards”

Helpful Report

Posted 3 years ago

Hi Charmaine, Thank you for your review with photos. |Absolutely, we're happy to send you the replacement parts and the bed is still within our 5 year warranty. Our team will contact you shortly to resolve the issue with you. With our sincere apologies for the inconvenience caused. Best regards, The Original bed Company

Posted 3 years ago

“This is my 4th bed frame. That's how good they are. First mattress, very comfortable.”

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Posted 3 years ago

“Absolutely love my brass bed. Was delivered with excellent packing and I was kept informed re the delivery date. The quality is very good and would not hesitate in buying another.”

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Posted 3 years ago

“The bed is nice but the delivery was appalling my 3 hour window was given the day before as 5-8pm, but they called that morning to say they’d be there at midday. They then turned up at 1 having delivered part of my bed to another customer and spent another hour retrieving it. It also wasn’t clear how to assemble the bed, no instructions given, the only instructions online were for the iron bedstead which we didn’t have. No option online to pay for assembly. I like the bed but I wouldn’t recommend to anyone else.”

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Posted 3 years ago

“Gorgeous looking and v strong beds - so impressed we bought 2 - including mattresses (which are just so comfy)… Delivery efficient - Recommend highly”

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Posted 3 years ago

“I'm delighted with my bed from The Original Bed Company. Its extremely well made and I'm very happy with the design and colour, there is such a lovely range to choose from! This is a high quality product. I also bought a mattress, a bit risky online, but it lives up to the description and is perfect! Everything was delivered in the time specified to the room of my choice.”

Helpful Report

Posted 3 years ago

“The only thing I was not very happy that when we came to build the bed on a newly fitted carpet we discovered the legs were full of rust which marked the brand new carpet this is the second bed we have purchased and this did not occur the first time.”

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Posted 3 years ago

“Great website and service team. We could not be happier with our purchase experience.”

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Posted 3 years ago

“We have a small family-run guesthouse in the Lake District, we had been looking for a metal framed bed that looked beautiful and also met the requirements we needed. For example, we needed the frame to super-sturdy and wanted a shorter foot end to the bedstead, we also really wanted to buy British and have faith that we can order more of the exact same design in the future, The Original Bed Company has exceeded our expectations. We also love the colour and finish, guests are already commenting on how lovely the bed is and how it suits the room perfectly. Keep up the excellent work and friendly customer service, all is appreciated x”

The Original Bed Company 5 star review on 21st April 2023

Helpful Report

Posted 3 years ago

“We debated for some time about which bed to buy, and we couldn't be more pleased we settled on The Original Bed Company. We went for the upholstered Yushan Deep Buttoned headboard, which is beautiful and I now feel like I sleep in a luxury hotel! The mattress is very deep and incredibly comfy in an attractive ticking stripe, and we loved their range of natural fibres. The bed and mattress are such great quality and we feel like we've purchased a bed of real craftsmanship and longevity. We are thrilled with our purchase!”

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Posted 3 years ago

“The beautiful bed we ordered was completely as described, we had no surprises! The quality was superb and very easy to assemble. Delivery timescale was respected. Thouroughly satisfied. Would highly reccomend.”

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Posted 3 years ago

“Ordered two beds of differing size. All arrived within stated timescale and easy to assemble (with the help of a friend).”

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Posted 3 years ago

“the whole buying experience was seamless. Super happy with the bed and mattress and very straightforward to assemble.”

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Posted 3 years ago

“Service from beginning to end was good,brilliant instructions and bed frames very well made”

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Posted 3 years ago

“I buy all my beds from The original Bed Company they are perfect both for our home and our holiday let's. Great service and delivery I would highly recommend them . Karen T”

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Posted 3 years ago

“We went to Corby to see the options available for the new bed and ordered one later that week. It arrived packaged beautifully on the due date and was put together without any problems. I can't tell you how pleased I am with the bed. It is sturdy and looks beautiful. Well done The Original Bed Company I will be back when I need another.”

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Posted 3 years ago

“Good quality king bed frame, looks nice in a room. Easy to assemble.”

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Posted 3 years ago

“This bed could not be any better it is very well manufactured and was so easy to assemble. It is made with good heavy gauge materials and the paint finish is great. It was delivered within a week of placing order and the delivery company was very helpful with meeting my requirements. It was also very well packaged. I highly recommend this company you will not be disappointed with the quality of their products.”

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Posted 3 years ago

“Very helpful customer service, offering sensible alternatives and helping reach a good solution”

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Posted 3 years ago

“Brilliant service and brilliant beds. Shipped x3 beds & mattresses to France from UK and everything was perfect- honestly it does what it says, super quality, easy to put up and comes with tools and super easy instructions! Mattress very comfortable too - we are very happy and thankful to have OBC beds”

Helpful Report

Posted 3 years ago

The Original Bed Company is rated 4.8 based on 2,674 reviews