The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,437 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th June 2025

351

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were not blown away by the range of beds at the London store, but the customer service was very good and we were able to see how well made and sturdy the beds were and we tried the mattresses for comfort too. At the beginning of November we eventually opted for the super king Selkirk in pewter with nickel finials and a firm mattress, not expecting the bed to be with us until the New Year. During the 10th week after placing the order I emailed to ask for an estimated delivery date, bearing in mind the Christmas break and the many Covid related staff absences. I received a very apologetic email the very next day with a delivery date for the following week. Sure enough, Arrow made contact to arrange delivery within that time. The two guys who delivered the bed were happy to manhandle it upstairs for us. The bed was very well packaged (necessitating a trip to the local recycling centre) and although I've seen clearer instructions, I've also seen far worse. The accompanying tools were fairly basic but to be honest who doesn't have a spanner and Allen key in their toolbox? Once assembled the bed looks and feels amazing. The construction is solid and sturdy - no squeaking etc and the mattress is just perfect too. Having trawled the local bed stores and failing to be inspired by a whole range of divans, ottomans, headboards and sleigh beds, we were so glad that we made the day trip to London to visit the Original Bed Company. Looking forward to many years of comfortable sleeping!”

The Original Bed Company 5 star review on 31st January 2022

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Posted 3 years ago

“Hamilton Low Footend I bought a Timolin bed 4 weeks ago and it was great. I was so impressed with the quality that I have now bought a 2nd bed today. Thanks Mathew for all the help and advice.”

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Posted 3 years ago

“Expected a quality made bed but received a bed that had dust on parts ( had to clean it ! ) , a headboard that was cut down with rust on joints ! poor welds, dust in spray painted parts ! and uneven wooden bed slats, creaky bed ! Dissapointing !”

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Posted 3 years ago

“The beds look great in my kid’s room! They are nice and sturdy- perfect for boys.”

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Posted 3 years ago

“The bed ordered was lovely and looked far more expensive than it cost. Excellent quality and service. I would definitely buy again from The Original Bed Company and I would recommend to others.”

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Posted 3 years ago

“Fantastic bed frame and fantastic customer service! They held the bed in storage for me until my new home was ready. Delivery was then very quick”

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Posted 3 years ago

“Would highly recommend. Amazing bed, brilliant service and great value for money. Delivered within expected time frame. Bed was simple to put together and I was able to do it on my own within a couple of hours.”

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Posted 3 years ago

“Great experience all the way through.We chose the Mortlake bed.Top quality bed (took a bit longer than expected to assemble) Really pleased that we chose to have the option of under bed drawers, they are really cavernous. One very happy customer”

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Posted 3 years ago

“Beautiful bed, excellent quality”

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Posted 3 years ago

“A well designed elegant bed with a sturdy frame. The mattress with the old style cotton ticking cover is lovely too. No squeaks and a comfy mattress”

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Posted 3 years ago

“Very impressed with this Company. Our bed is really splendid, very comfortable and good to look at. The delivery was excellent and the bed was well packaged. We would have no difficulty in recommending this Company.”

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Posted 3 years ago

“Bed is excellent, very comfy, looks great..but I’m still trying to trouble-shoot some creaking of the bed frame when I shift weight in bed…”

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Posted 3 years ago

“One thing to say 10 out of 10 excellent”

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Posted 3 years ago

“Delighted with my new bed. The look and the comfort. Easy to assemble.”

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Posted 3 years ago

“We love our new bed! We’re a big couple, but this bed is solid! Clear and concise instructions for assembling, superb quality throughout…we just can’t fault it.”

The Original Bed Company 5 star review on 21st January 2022

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Posted 3 years ago

“Overall - good quality. Bolts just need re-tightening after the first few months. Delivered in a reasonable timeframe (not-withstanding the unavoidable covid supply chain delay). Easy to assemble. The only quality issue (aside from the need to retighten bolts) is that the wooden slats are rough/unfinished. It would be preferable to have smooth finished/varnished slats.”

Helpful Report

Posted 3 years ago

“I am so pleased with my new bed , it’s beautiful , well made and easy to put together , it is very sturdy .The delivery men were so help and professional wore face covering . I would purchase again from the Original bed company , they kept me up today with date and time of delivery . Thank you”

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Posted 3 years ago

“Very happy with our purchase! Not surprised though, as we have had another two OBC bed in our home for the last 15 years and they’re still like new. Lovely solid, well made bed frames.”

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Posted 3 years ago

“This is our second purchase from The Original Bed Company and we are really pleased with the bed. It is lovely and solid and substantial. It was easy to put together but definitely needed two people to do.”

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Posted 3 years ago

“Very pleased with the King Size double bed, pleased with the quality and easy to put together. No rattles at all, feels very sturdy and will in the near future buy another from this company. Excellent!”

Helpful Report

Posted 3 years ago

The Original Bed Company is rated 4.8 based on 2,437 reviews