The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,437 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th June 2025

351

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Points positifs: Je suis très satisfaite de la qualité du produit. Le lit est magnifique et très confortable. Points négatifs: Une pièce était défectueuse et j'ai dû attendre très longtemps avant d'en recevoir une nouvelle. J'ai dû envoyer plusieurs emails pour obtenir enfin ce remplacement. On m'avait confirmé par email que les taxes anglases me seraient remboursées lorsque j'aurais payé les taxes suisses. J'ai écrit et envoyé la preuve de payement de ces taxes suisses à plusieurs reprises et j'attends toujours ce remboursement. Conclusion: Produits de qualité, mais service client et service après vente pas à la hauteur... Dommage”

Helpful Report

Posted 3 years ago

“High quality, fast delivery and great value for money.”

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Posted 3 years ago

“Very good product which was easily assembled (with two pairs of hands). Solidly made, and delivered on time. Finished bed looks great.”

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Posted 3 years ago

“The bed we ordered is superb, the quality of the manufacture is excellent, the service throughout including delivery was exceptional. You get what you pay for with The Original Bed Company, very happy overall.”

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Posted 3 years ago

“Bought the beds from you last year. All really good quality and easy to put up. Love my Selkirk double bed!”

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Posted 3 years ago

“Bed arrived on time and good quality 😄”

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Posted 3 years ago

“The quality of both the bed and mattress has not just met but surpassed my expectations. Keep up the good work. Both arrived on time and well packaged. I was absolutely delighted when I unwrapped the bed to see it was as well made and as sturdy as another I had looked at in a shop that was almost double the price. The same with the mattress, great quality and nearly half the price of similar from a well known high street bed company. Fantastic value for money and I am more than confident to recomend the Original Bed Company to anyone.”

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Posted 3 years ago

“No issues with this company at all. Bed arrived when they said it would and is really solid and good quality at a very reasonable price.”

The Original Bed Company 5 star review on 21st February 2022

Helpful Report

Posted 3 years ago

“Great service and brilliant metal bed frame - classic design and really sturdy. I managed to put it together by myself too, not difficult to do.”

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Posted 3 years ago

“We love our double bed from The Original Bed Company. It is of the highest quality and I suspect will last generations. Well worth the money.”

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Posted 3 years ago

“Always excellent quality, service and value - amazing bed & mattress”

The Original Bed Company 5 star review on 12th February 2022

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Posted 3 years ago

“It is a good looking, well-made bed, and very comfortable. Did have a struggle removing the brittle plastic 'plugs' in the legs of the bed when constructing it and would have appreciated more detailed instructions in this respect.”

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Posted 3 years ago

“So beautifully and great quality. My daughter and I love it so much. definitely I recommend with 100%”

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Posted 3 years ago

“Beautifully made and priced, would highly recommend”

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Posted 3 years ago

“Before I retired I had a bed shop , and I sold OBC bed frames. So it was nice to buy one from a consumers perspective. The service was excellent and the product remains of the standard I remember. The only difference I could see was the slats. It was nice to deal with you again.”

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Posted 3 years ago

“Well worth the wait! A lovely comfortable bed. We are lucky to be able to enjoy morning cuppas and reads resting against our custom made headboard.”

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Posted 3 years ago

“The bed is amazing. Thank you. From ordering to delivery, smooth and stress free. A top quality product. Exceeded my expectations. Thank you”

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Posted 3 years ago

“The bed arrived on time and well packaged. Assembly wasn't too difficult and also having the option of setting two different heights for the bed is an added benefit. We chose the higher setting as it looks really good. Otherwise the bed is solid and will last a really long time.”

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Posted 3 years ago

“Lovely very sturdy high quality bed - very happy!”

The Original Bed Company 5 star review on 6th February 2022

Helpful Report

Posted 3 years ago

“I am absolutely thrilled with my Athena low end bed. The quality is outstanding and it arrived well packed and in perfect condition. Thank you OBC, I would not hesitate to recommend your products and excellent service.”

The Original Bed Company 5 star review on 5th February 2022

Helpful Report

Posted 3 years ago

The Original Bed Company is rated 4.8 based on 2,437 reviews