The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,542 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great solid quality bed, second purchase from this company. Well packaged and delivered quickly. Easily assembled in 30 mins. Looks stylish.”

Helpful Report

Posted 1 year ago

“I ordered a double low foot end Hamilton Iron bed in glossy ivory and I absolutely love it. It is well made and so comfortable. There is a choice of hight settings. We tried the higher one first, but then changed it to the lower hight which is better. The bed was easy to assemble. I rang the company for advice on the mattres as I prefer this on the softer side rather than too firm. The juno original was recommended and is perfect for us. I hope to be ordering another iron bed soon for a spare bed and would recommend this company.”

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Posted 1 year ago

“Thank you. We had great service from start to finish. Lovely metal bed frames that look great, are well made, really sturdy and easy to assemble with two different heights. They that look amazing, my daughters love them. Thanks”

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Posted 1 year ago

“Very efficient service. Bed and mattress extremely comfortable. Highly recommended.”

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Posted 1 year ago

“All contact with OBC was polite, informative and helpful. Delivery extremely efficient. Product superb. Certainly recommend!”

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Posted 1 year ago

“An outstanding product and outstanding customer service too. I highly reccomend. Trent”

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Posted 1 year ago

“An excellent experience in all respects, from our initial enquiry, to delivery and our subsequent use of our new bed. Pricing is extremely competitive and very reasonable considering the high quality of the product. We are delighted with our purchase and highly recommend The Original Bed Company.”

The Original Bed Company 5 star review on 14th May 2024

Helpful Report

Posted 1 year ago

“I ordered a small double Solomon Bed in Glossy Ivory with a Juno Mattress - I can only say the speed of delivery, the ease of assembly and the quality of the products are all excellent. Also very good value for money. Recent reviews are the mattress is super comfy !”

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Posted 1 year ago

“This is the 3rd bed I've had over the years, they are excellent quality and very reasonably priced! We bought black and i did worry that it would scratch but not had any marks on it so far. Really happy with our purchase.”

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Posted 1 year ago

“The quick turnround from ordering to delivery was great and somewhat unexpected with beds! We were able to get a suitable bed and mattress so quickly. We were a bit concerned this would lead to a poor quality product, we could not have been more wrong! The bed and mattress arrived in pristine condition, in so much packaging! The quality of both products were excellent, a great experience. We have already recommended The Original Bed Company to our friends.”

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Posted 1 year ago

“Love my new iron bed. Goes perfectly in my annex room. Love the ranges you have, colour options..and most important the sturdiness of the frame. Plus the underbed storage is a great addition. Easy to order, no problem with delivery and easy to put together.”

The Original Bed Company 5 star review on 7th May 2024

Helpful Report

Posted 1 year ago

“Excellent website, good range of products. Although delivery of a stock item was slower than expected, Customer Service responded quickly to supply missing parts.”

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Posted 1 year ago

“Absolutely love these beds. We have a black one and a pewter one which is fabulous. Love the height options for storage underneath. Worth the wait. Also bought the cotton mattress which is so comfortable.”

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Posted 1 year ago

“Bed quality good, everything else very poor. Quoted 8-10 weeks delivery, it took 13 weeks and I had to chase 3 times to get a delivery date. Worst of all was the excessive packaging, most of which not recyclable. 3 full bin liners + cardboard boxes and a metal bar, all for 1 single bed. Absolutely no excuse for not using more sustainable/recyclable packaging in 2023, other than company don’t want to pay the extra few pence. Hugely disappointing and inconvenient (had to take it all to the dump as bin men wouldn’t collect it) for such an expensive product.”

Helpful Report

Posted 1 year ago

“Lovely bed, second one I have purchased”

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Posted 1 year ago

“We did quite a bit researching beds before buying and settled on the OBC as a specialist. When a bed was chosen, we were quite unprepared for the overpowering stench of the wool component and it was only upon complaining, that we were informed that this would be the case. How could we have known? To the two locations we'd phoned, no-one answered so we emailed with a follow up of the same a week later. Phoned again and a no-quibble replacement was made which arrived the next week. The wool smell was much reduced and the operative had said in advance that he would handpick the wool filling to ensure this. There seemed to be conflicting advice concerning the periodicity of turning and rotating the mattress, and in the end it was admitted that the precise manner of going it was not so critical.”

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Posted 1 year ago

“Once again great service, fast delivery, kept informed and what's more a lovely comfortable mattress - thank you.”

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Posted 1 year ago

“Beautiful bed made with amazing quality! So unique! Would order from this company again”

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Posted 1 year ago

“Excellent delivery, prompt and arrived when expected. Delivery guys could have smiled a bit but despite my efforts weren’t interested in engaging with me at all! Bed is very comfy and very good quality”

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Posted 1 year ago

“Excellent communication and all queries answered. Delivery was exactly as agreed with the courier company that Original Bed Company utilise. No issues with bed construction”

Helpful Report

Posted 1 year ago

The Original Bed Company is rated 4.8 based on 2,542 reviews