The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,540 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

Write Your review

Tell us how The Original Bed Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The most perfect timeless bed. Very sturdy and two height settings to suit your needs. I'm obsessed and will certainly last to match any colour scheme change. Had tonnes of compliments, would 100% recommend!”

The Original Bed Company 5 star review on 22nd June 2024

Helpful Report

Posted 1 year ago

“Great quality bed frame. Quick delivery, easy to assemble. Highly recommended and value for money.”

The Original Bed Company 5 star review on 21st June 2024

Helpful Report

Posted 1 year ago

“Beautiful, quality bed, and friendly customer service.”

Helpful Report

Posted 1 year ago

“Absolutely love our new "Kendal" brass bed! Fantastic quality! Impressed by the packaging and delivery with care. Will recommend OBC very highly.”

Helpful Report

Posted 1 year ago

“After being a bit sceptical due to not seeing the bed in person, not knowing the company and wondering why the price was so low on comparison to some competitors, I bit the bullet and ordered this bed. Needless to say we are super happy with the bed, the style is lovely and it was not hard to put together. The only reason I have subtracted one star is because it creaks quite a bit and it started shortly after getting it and assembling it. All in all comfy bed, quick delivery and good service we are really happy with it”

Helpful Report

Posted 1 year ago

“Excellent service from order to delivery. Bed made to order and delivered as per timescale. Would recommend, quality sturdy bef”

Helpful Report

Posted 1 year ago

“Excellent customer service and such a high quality of product. Every component had a hand tied label showing it had been condition checked and it was so well packaged. Have recommended you to quite a few people now.”

Helpful Report

Posted 1 year ago

“Absolutely delighted with my 2 bed mattress and headboard which I ordered. Delivery date and communication around my orders was excellent. On the day of delivery there was clear communication on my delivery time slot, and the offloading to my bedrooms was excellent. Highly recommend. Absolutely delighted, mattresses are so comfy.”

Helpful Report

Posted 1 year ago

“Great product, great service, great delivery team. Completely happy.”

Helpful Report

Posted 1 year ago

“We ordered our bed after seeing our daughters. The quality and the style are 2nd to none. We couldn't be happier with it.”

The Original Bed Company 5 star review on 20th June 2024

Helpful Report

Posted 1 year ago

“This is the for time of using The Original Bed Company and I have been very impressed with every aspect of their service and product. The folks on the phone were super helpful and friendly and the bed came with clear instructions and lots of packaging to protect it. Would highly recommend them to anyone. Everyone who comes to stay in my spare room comments how pretty and comfortable the bed is.”

Helpful Report

Posted 1 year ago

“A wonderful bed, easy to build and rock solid. Delivered without any issue. Highly recommended.”

Helpful Report

Posted 1 year ago

“The mattress I bought a few days ago is very good quality and although medium, I find it quite firm. I am trying to get used to it. My main grumble is that I am getting too hot sleeping on it. I have cotton sheets and a light duvet and cotton nightclothes. Tonight I will sleep with the window open. I can't return as I have thrown away the plastic covering it came with.”

Helpful Report

Posted 1 year ago

Hi, Thanks so much for your order and review. If you only bought it a few days ago we'd recommend trying it out and seeing if you get on with it. If not, do note you can still return it within 100 days of receiving your mattress, even if you've thrown the plastic away. We'll send another to package it and then organise collection. In general it is, however, always better to keep the packaging until you're sure you'll get on with your product. This helps save a little plastic. In any case, do get in touch with us on our sales email if you'd still like to return it. The Original Bed Co

Posted 1 year ago

“We absolutely love our new bed!”

Helpful Report

Posted 1 year ago

“Excellent bed, very sturdy, does not wobble.”

Helpful Report

Posted 1 year ago

“The bed and the mattress are superb. We were told that a kingsize bed would be "life-changing" and scoffed. It hasn't been life-changing, but we are sleeping more comfortably in the stylish, non-creaky bed with a retro, very deep mattress.”

Helpful Report

Posted 1 year ago

“Really beautiful I’m very happy with my purchase”

Helpful Report

Posted 1 year ago

“Lovely bed frame ,great quality- very happy with purchase, and communication whilst waiting for delivery- would buy from again”

Helpful Report

Posted 1 year ago

“My bed is classically beautiful. It was delivered on time and the instructions were clear and easy to follow. I love it, thanks! I would definitely encourage anyone to buy one of these!”

Helpful Report

Posted 1 year ago

“Beautiful bed and handmade mattress. Not our first from The Original Bed Company. Great sleep on a luxurious mattress.”

Helpful Report

Posted 1 year ago

The Original Bed Company is rated 4.8 based on 2,540 reviews