The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,437 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th June 2025

351

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with The Original Bed Company. Products good quality and easy to construct. As they were in stock they came within days which was wonderful as lead times on furniture as so ridiculously long at the moment. The logistics company used were equally quick and efficient. Excellent.”

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Posted 4 years ago

“Great bed. It is very durable, well painted. Very tiny uneven parts, but they are not visible and has no impact on your sleep. As a new bed it has a wooden smell. It worth the price.”

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Posted 4 years ago

“I was recommended by my son who has bought 2 or 3 beds from you. I was impressed with the website and information available. Ordering, delivery and cost were all exceptional. The only small criticism is that the instructions could be a little clearer - especially for older people who are not so used to putting things together. The end result however is great and the mattress extremely comfortable. Thank you.”

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Posted 4 years ago

“Beautiful sturdy bed relatively easy to put together but heavy, looks great in the room would highly recommend this company excellent customer service and a quality handmade product 5 stars”

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Posted 4 years ago

“Gorgeous bed - really great quality and easy to build.”

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Posted 4 years ago

“The mattress is very comfortable. However it has a very bad smell, like being on a farm. I hope this goes away quickly. It's really not nice.”

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Posted 4 years ago

Hi Jennifer, Many thanks for the review. Glad to hear you find the mattress comfortable. As we use all natural fillings, it is not unusual for the mattress to have a slight wool smell to it. However, this should not be an unpleasant smell, and it does fade completely over the course of a week or so once the mattress is removed from the packaging and allowed to breath. We'll contact you directly to get a bit more information and see if it's best to give the mattress a bit more time to breath, or replace it. Best wishes, The Original Bed Company

Posted 4 years ago

“Great bed - instructions were ok not THE best made a couple of mistakes even after reading them fully but the bed is beautiful and comfortable - really quick delivery”

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Posted 4 years ago

“Beautiful and comfortable bed. World apart from the big Swedish chain.”

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Posted 4 years ago

“Apart from the 8 week wait, the quality of the bed is very good, the bed is sturdy and looks beautiful. I’m very pleased with the purchase.”

The Original Bed Company 4 star review on 26th June 2021

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Posted 4 years ago

“Our experience with The Original Bed Company has been second to none. Excellent service from start to finish. The bed is amazing. Really solid old fashioned iron bedstead. The mattress we bought was the wool one and is so comfortable!! Would definitely recommend company and bed.”

The Original Bed Company 5 star review on 25th June 2021

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Posted 4 years ago

“Love the bed, well made. Only small niggle is there is no room to tuck the duvet in at the bottom. Would be better if bed was just a tad longer.”

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Posted 4 years ago

“Couldn’t recommend them any more! The quality is so high for such reasonable prices, would absolutely purchase from them in the future!”

The Original Bed Company 5 star review on 24th June 2021

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Posted 4 years ago

“Excellent service from beginning to end. Extremely well packaged. Good communication about the delivery. Helpful delivery men too.”

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Posted 4 years ago

“I love my bed! I decided on lamp room gray shade for the metal work, it was a luxury to opt for a designer paint but well worth it! 😊”

The Original Bed Company 4 star review on 24th June 2021

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Posted 4 years ago

“Our new bedstead is excellent! Took time to put together so set aside a few hours to complete it correctly. Well made and to our colour choice. I supposevin these days of enviromental awarenes the amount of packaging was huge, it was delivered without a mark but there must be a better way.”

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Posted 4 years ago

“Really good quality bed we are so pleased with it. There was a part that wouldn't meet when we put it together. Customer service we're so helpful and sent another piece out the same day”

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Posted 4 years ago

“Good service. Called customer services twice when assembling. Assembly is a 2 person job and took 1hr+. Very pleased with frame, looks good and is sturdy.”

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Posted 4 years ago

“I am very pleased with both the service and the product for such a reasonable price. Excellent quality and looks. The hardest part was getting the bed out of the packaging! Assembly straightforward.”

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Posted 4 years ago

“Absolutely lovely bed and extremely sturdy and well made. We loved the bed so much that we decided to purchase another as well as a mattress. I can only recommend! NOTE: Service and communication was great too! (Even during the pandemic).”

The Original Bed Company 5 star review on 22nd June 2021

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Posted 4 years ago

“I purchased a king size and a single frame delighted with both and would definitely buy again from the OBC. Great service and communication.”

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Posted 4 years ago

The Original Bed Company is rated 4.8 based on 2,437 reviews