Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 8,884 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 8,884 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Old Railway Line Garden Centre 5 star review on 13th June 2025

197

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived quickly, although the box was somewhat damaged and partly open although nothing missing, they took time and care to ensure the plants would not be damaged in transit in the way the packed the order. An email to say it had been dispatched would have been nice, but not necessarily needed. I will order from this company again”

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Posted 4 years ago

“Beautiful cushions. However arrived all squashed up, they would have benefitted from better packaging .”

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Posted 4 years ago

“I ordered potatoes and then Hermes told me they were on the way! I received them and was delighted and now I’m waiting for them to grow. Well done!!”

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Posted 4 years ago

“I’ll shop with this company again.”

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Posted 4 years ago

“I had 6 Kettler Siena chairs delivered on time but one of the chairs legs were badly damaged in transit(in fact on closer inspection another chair leg was slightly damaged also). I say in transit because the end caps had been scraped off, in addition to the scrape damage, but the delivery driver and I found two of the three caps. I telephoned your office and spoke to Graham who has arranged a replacement to be provided by Kettler from their next delivery, due on 12th April. My rating assumes that the chair is replaced soon after the Kettler delivery arrives.”

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Posted 4 years ago

“well priced came quickly very well packaged”

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Posted 4 years ago

“What we had ordered was okay”

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Posted 4 years ago

“Easy and quick but of a mix up with order but sorted no trouble”

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Posted 4 years ago

“Plants were top quality and arrived very quickly, great email updates. Would have been 5 stars if it wasn’t packaged with so much plastic and polystyrene. Saying that I think there was no way the plants could have arrived damaged! Thankyou.”

Helpful Report

Posted 4 years ago

“The delivery contained a lot of polystyrene packaging which is disappointing. I understand it’s not bought new for postage, rather it’s re-used, but now I’ve got almost a bin liner of plastic rubbish from the one delivery of four plants. The box the plants were sent in was too short, so the tallest plant had its leaves folded over to fit. Every leaf on this large plant has damage, and it’ll be at least a year if not longer before they have been replaced by the plant. It’s such a shame after the efforts to grow it so big and beautiful. I’m sure it was immaculate in the garden centre! Conclusion; Healthy plants and good pricing, however, online delivery processes need refining so plants arrive to customer as happy as they leave garden centre. I would buy from The Old Railway GC again.”

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Posted 4 years ago

“arrived in good condition quick service everything spot on thank you”

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Posted 4 years ago

“It maybe helpful to have follow up Calls to arrange delivery via email”

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Posted 4 years ago

“Yes the garden chairs arrived a day late ,delivery driver took them back to hub on due date,unknown why Your service was good and the gentleman answered my enquiry Shall use you again if necessary”

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Posted 4 years ago

“Easy to order Well packed Prompt to deliver No problem”

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Posted 4 years ago

“My daughter recommended this nursery for online plants i.e. potted bulbs and I was pleased with every aspect. Plants arrived undamaged and not pot bound. I have only given 4 stars because one pot had no visible growth and I am waiting to see if it will shoot. It took a long time sorting out the packaging for recycling, lots of sellotape! Has anybody made compostable tape yet? I recommend this nursery.”

Helpful Report

Posted 4 years ago

“I was very pleased to be able to click and collect. It makes such a difference in these hard times to be able to buy something you want satisfactorily. The service was efficient with a smile and cheery word, and the plants were lovely.”

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Posted 4 years ago

“Pleasant and helpful staff, only dealt over phone and on line. W A Denton”

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Posted 4 years ago

“It's ok for me”

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Posted 4 years ago

“Did all the things it was supposed to do, quite happy with the service and the products”

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Posted 4 years ago

“The plants arrived very quickly and were well packed and in great condition, the only reason i didnt give 5 stars was because i didnt know when they were arriving.”

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Posted 4 years ago

Old Railway Line Garden Centre is rated 4.8 based on 8,884 reviews