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Old Railway Line Garden Centre Reviews

4.8 Rating 8,880 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
4.8
Based on 8,880 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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All items delivered were as anticipated with the exception of one [the seed potatoes were past their best unfortunately - very very soft and a little mouldy]. Nevertheless, I would not hesitate to purchase from this company again.
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Posted 3 years ago
Products all excellent and click and collect service impeccable. I couldn’t see on the website the option to pay with one of your gift cards though, if this could be looked at (I’ll be back to spend that!).
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Posted 4 years ago
The only online outlet I could find stocking what I needed. Easy to order and delivered very quickly. The only minus-point was the excessive amount of packaging. The items (in total no more than a cube of 6 x 6 x 6 ins) admittedly needed some cushioning, but surely not a box 5 times that size stuffed full of hard-to-dispose-of polystyrene?
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Posted 4 years ago
Super quick at sending out my order, very pleased with my order.
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Posted 4 years ago
You quote steel not tubular for obelisk OK for the price what do I expect. Had I known I might not have ordered Wilko do identical a lot cheaper... Still I'm OK thank you
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Posted 4 years ago
Love water feature,looks good.Fitting the pump into ball was quite difficult.
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Posted 4 years ago
Good price, honest shipping price and fairly quick delivery. You may wish to add a stage to your emailing to notify the customer that it has been dispatched. Thanks
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Posted 4 years ago
Delivered quickly
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Posted 4 years ago
Good tracking service, prompt and quick delivery, thank you.
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Posted 4 years ago
very pleased with the product and quick delivery
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Posted 4 years ago
East to use website Good delivery Overall Good But Pricey
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Posted 4 years ago
Found a water feature at the Old Railway Garden Centre that was sold out everywhere but they sold us their display model. We are based in West Sussex. The communication and customer service throughout was excellent. The delivery was at the agreed time. Would definitely shop on line with them again!
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Posted 4 years ago
Good efficient service. Our click and collect item was ready for collection as arranged. We also wandered around the garden centre but found all the one way systems somewhat confusing.
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Posted 4 years ago
Sometimes you can’t always find the exact item you want on the website. I understand that with so many products it’s difficult but less of some and more of others would be good. With more and more of us shopping online it would be good to see a seasonal planting item as we don’t all know what we should plant when until it’s too late. Click and collect service very good though.
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Posted 4 years ago
Items were exactly what I wanted. The price was excellent, a real bargain. Items were well packed and arrived undamaged.
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Posted 4 years ago
I ordered a raised planter from yourselves...although li arrived within a week unfortunately, it had one of the extended foots missing. When I notified the company I was offered a full refund, if I wanted to return the item however, I was pleased with my purchase and asked if they might locate the missing foot. Matthew promised he would try. As agreed Matthew rang me back a few weeks later but was unable to locate the missing foot I was offered and accepted a 50% discount which arrived back into my account a few days later. More than satisfied with the after sales service.
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Posted 4 years ago
It would be good to have a tracking device on line to show when the item would arrive.
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Posted 4 years ago
My order of herbs were well packaged and arrived in good condition. They had journeyed all the way to the north of Scotland! I like the use of recycled materials in the packaging.
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Posted 4 years ago
The decals are lovely and good quality. I was just a bit disappointed with fairly slow delivery. I would have thought Royal Mail would have been quicker. Just a thought.
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Posted 4 years ago
Service is good at
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Posted 4 years ago
Old Railway Line Garden Centre is rated 4.8 based on 8,880 reviews