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Old Railway Line Garden Centre Reviews

4.8 Rating 10,786 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
Company Reviews Product Reviews
2,788
 Metrics Info
4.8
Based on 10,786 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

Write Your review

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Darren Hughes
Verified Buyer
“Excellent :-)”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Unfortunately the delivery arrived on a Tuesday rather than the Friday I had booked the delivery for and sadly watering can was stolen from outside my porch - as I was still on holidays. Just beware that the times can vary”
Helpful Report
Posted 10 months ago
Margaret Chandler
Verified Buyer
“Good quality item”
Helpful Report
Posted 10 months ago
Miss Pauline Whyte
Verified Buyer
“When one buys online one doesn't have a clue about the people behind the web site, especially if you're in the middle of about 15 other things and haven't got time to browse. I knew what I wanted, Google took me to The Old Railway Line Garden Centre's site, and I bought my Denby casserole without further ado. Within a couple of days it was washed, sitting proudly on my hob, looking every bit like it had arrived from Mary Berry's kitchen, and ready for action. It even made me slow down to write this review! What's happening to me?! Thank you to the team for the safe packaging and speedy despatch. It's great to know that I bought from a small family company. I run a small family company too, so I know that teamwork is important, and a happy team is a valuable asset. Keep up the good work, folks! Thanks again.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Really love the set up of this garden centre - there are so many beautiful plants and there are also lots of other gifty things which is great! We had lunch at the tea room and there was lots of food choices - we really enjoyed!”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“One of the best with great all around indoor and outdoor items with the most friendly staff.”
Old Railway Line Garden Centre 5 star review on 29th August 2025
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Delighted with Lemon Tree. Staff always verys pleasant and helpful. A trip to Old Railway line always a special event.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Very misleading, on the rinkit website I had ordered the same item and received the full pack of six rather than one individual bowl which the old railway line garden centre are selling. I have been in touch and tried to get a refund however I am still awaiting a reply.”
Helpful Report
Posted 10 months ago
Dear Darren, Thank you for your review, and I’m really sorry to hear about the confusion surrounding your recent order. While the title of the item purchased — “Rinkit 15cm White/Navy Argon Enamel Bowl” — refers to a single bowl, we acknowledge that the description mentioned six, which may have caused some understandable confusion. We’re currently reviewing and updating the listing to ensure it's 100% clear moving forward. We also replied to your email on 21st August asking for a brief description and a photo of what you received so we could look into the matter further. If you haven't seen that reply, it may have landed in your junk or spam folder. Please do get back to us with the requested information and we’ll be happy to resolve this for you as quickly as possible. Kind regards, The Old Railway Line Garden Centre Team
Posted 10 months ago
Sarah Simpson
Verified Buyer
“ordered & arrived within a couple of days, well packaged & loved the fact you re use the boxes to be sent out, brill idea”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Great service; quick delivery”
Helpful Report
Posted 10 months ago
Lynette Evans
Verified Buyer
“Fast and efficient service”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“As above.”
Helpful Report
Posted 10 months ago
Mary Hughes
Verified Buyer
“Fast efficent service. Thankyou”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“The plant arrived very well packaged and protected. Thank you”
Helpful Report
Posted 10 months ago
PETER SUMNER
Verified Buyer
“Efficient and prompt delivery”
Helpful Report
Posted 10 months ago
Joanne Wallace
Verified Buyer
“Arrived on time - very well packaged - postage was quite expensive but item was heavy so understandable - overall great experience”
Helpful Report
Posted 10 months ago
Kristin Bond
Verified Buyer
“Ordered as it was this specific ornament for a birthday that was requested and the only place I could find it. Incredibly well packaged, little wait for delivery but that's ok, I would 100% recommend and would order again! Thank you”
Helpful Report
Posted 10 months ago
Carole Briffitt
Verified Buyer
“I shall surely shop from Old Railway Line Garden Centre again. Highly recommended.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Haven't visited but the on line ordering was great.”
Helpful Report
Posted 10 months ago
J A Mayer
Verified Buyer
“Order was packaged really well and despatched quickly.”
Helpful Report
Posted 10 months ago
Old Railway Line Garden Centre is rated 4.8 based on 10,786 reviews
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