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Old Railway Line Garden Centre Reviews

4.8 Rating 10,792 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
Company Reviews Product Reviews
2,792
 Metrics Info
4.8
Based on 10,792 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Ann Burrows
Verified Buyer
“Overly plant”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I ordered and received 4 Bird Figurine Spotlights. They were brilliantly packed. A lot of care went into it. The order was tracked and followed and arrived at the time stated. Thank yoou.”
Helpful Report
Posted 1 year ago
Nick Bubb
Verified Buyer
“The staff were extremely helpful on the phone, the ordering process was simple and my standard rose was most carefully packed, ensuring that it arrived in almost perfect condition. A lovely company to deal with, thank you”
Helpful Report
Posted 1 year ago
Cristian Sirbu
Verified Buyer
“The customer service was impeccable, via email and phone. Thank you.”
Helpful Report
Posted 1 year ago
Shavar Gordon
Verified Buyer
“Thank you for your product. Much appreciated”
Helpful Report
Posted 1 year ago
Karen Littlefield
Verified Buyer
“Excellent product, service and delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The customer service from The Old Railway Line Gardern Centre was excellent. The items I ordered were very good quality and they were delivered on time. We are delighted with our purchase and would highly recommend this seller.”
Helpful Report
Posted 1 year ago
Michael Summers
Verified Buyer
“Very well packed Thank you”
Helpful Report
Posted 1 year ago
Lauren Rodger
Verified Buyer
“Speedy service from Old Railway Line Garden Centre, with parcel being delivered quickly. Items were very well wrapped.”
Helpful Report
Posted 1 year ago
Shahid Mian
Verified Buyer
“Prompt service”
Helpful Report
Posted 1 year ago
Judith Williamson
Verified Buyer
“Quick service”
Helpful Report
Posted 1 year ago
Amanda Winters
Verified Buyer
“Great service from the Old Railway Line, well packaged, nothing broken on arrival. Excellent service. Many thanks.”
Helpful Report
Posted 1 year ago
Helen Brook
Verified Buyer
“Won't buy from you again.”
Helpful Report
Posted 1 year ago
Dear Helen, Thank you for your feedback, and I’m sorry to hear you were disappointed with the condition of the plant and compost on arrival. We always strive to ensure our plants arrive healthy and well-packaged, so it’s disappointing to learn that this wasn’t your experience. I’m pleased to hear the plant is now showing signs of recovery, thanks to your care. In future, we would kindly ask that to contact us directly before leaving a negative review, ideally with images illustrating the issue. This gives us the opportunity to investigate and rectify any problems as quickly as possible. We’re always more than happy to help resolve concerns when given the chance. Your comments regarding packaging and moisture retention are appreciated and will be passed along to our dispatch team for review as we continually look to improve. If you’d like to discuss this further or if there’s anything we can do to restore your confidence in us, please don’t hesitate to get in touch. Kind regards, Graham Lewis Old Railway Line Garden Centre
Posted 1 year ago
Anonymous
Verified Buyer
“Very prompt delivery and good service”
Helpful Report
Posted 1 year ago
Sarah Lindfield
Verified Buyer
“Prompt delivery and well packed item 👌”
Helpful Report
Posted 1 year ago
Emma Edwards
Verified Buyer
“So helpful, so prompt, so lovely to deal with. Thank you so much!”
Helpful Report
Posted 1 year ago
Rachel Hardy
Verified Buyer
“Absolutely spectacular! The rose was timely, and beyond beautiful! My elderly friend's sister, Anne, was thrilled to bits! I ordered on her behalf, as she is poorly, and she was so grateful that she was saved the effort of organising this. Thanks to the staff involved - you made an old lady extremely happy!”
Old Railway Line Garden Centre 5 star review on 22nd June 2025
Helpful Report
Posted 1 year ago
Sandra Cooper
Verified Buyer
“My rose arrived safely and in the time stated. It was well packaged and very healthy. I am looking forward to seeing it grow in my garden - thank you for the excellent service.”
Helpful Report
Posted 1 year ago
Imelda Jones
Verified Buyer
“Easy to order, timescale good for delivery”
Helpful Report
Posted 1 year ago
Cheryl Reid
Verified Buyer
“Very fast delivery and quality product. Thank you”
Helpful Report
Posted 1 year ago
Old Railway Line Garden Centre is rated 4.8 based on 10,792 reviews
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