Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 11,387 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 11,387 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Old Railway Line Garden Centre 5 star review on 26th October 2026

213

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, service and delivery”

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Posted 1 year ago

“The customer service from The Old Railway Line Gardern Centre was excellent. The items I ordered were very good quality and they were delivered on time. We are delighted with our purchase and would highly recommend this seller.”

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Posted 1 year ago

“Very well packed Thank you”

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Posted 1 year ago

“Speedy service from Old Railway Line Garden Centre, with parcel being delivered quickly. Items were very well wrapped.”

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Posted 1 year ago

“Prompt service”

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Posted 1 year ago

“Quick service”

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Posted 1 year ago

“Great service from the Old Railway Line, well packaged, nothing broken on arrival. Excellent service. Many thanks.”

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Posted 1 year ago

“Won't buy from you again.”

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Posted 1 year ago

Dear Helen, Thank you for your feedback, and I’m sorry to hear you were disappointed with the condition of the plant and compost on arrival. We always strive to ensure our plants arrive healthy and well-packaged, so it’s disappointing to learn that this wasn’t your experience. I’m pleased to hear the plant is now showing signs of recovery, thanks to your care. In future, we would kindly ask that to contact us directly before leaving a negative review, ideally with images illustrating the issue. This gives us the opportunity to investigate and rectify any problems as quickly as possible. We’re always more than happy to help resolve concerns when given the chance. Your comments regarding packaging and moisture retention are appreciated and will be passed along to our dispatch team for review as we continually look to improve. If you’d like to discuss this further or if there’s anything we can do to restore your confidence in us, please don’t hesitate to get in touch. Kind regards, Graham Lewis Old Railway Line Garden Centre

Posted 1 year ago

“Very prompt delivery and good service”

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Posted 1 year ago

“Prompt delivery and well packed item 👌”

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Posted 1 year ago

“So helpful, so prompt, so lovely to deal with. Thank you so much!”

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Posted 1 year ago

“Absolutely spectacular! The rose was timely, and beyond beautiful! My elderly friend's sister, Anne, was thrilled to bits! I ordered on her behalf, as she is poorly, and she was so grateful that she was saved the effort of organising this. Thanks to the staff involved - you made an old lady extremely happy!”

Old Railway Line Garden Centre 5 star review on 22nd June 2025

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Posted 1 year ago

“My rose arrived safely and in the time stated. It was well packaged and very healthy. I am looking forward to seeing it grow in my garden - thank you for the excellent service.”

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Posted 1 year ago

“Easy to order, timescale good for delivery”

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Posted 1 year ago

“Very fast delivery and quality product. Thank you”

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Posted 1 year ago

“Very well packaged Quick delivery”

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Posted 1 year ago

“Very helpful and very efficient”

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Posted 1 year ago

“Consider me a new repeat customer! :)”

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Posted 1 year ago

“Communication was excellent. Delivery was straightforward. Well packaged. Would certainly buy from this company again.”

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Posted 1 year ago

“Absolutely delighted with both the plant and the customer service”

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Posted 1 year ago

Old Railway Line Garden Centre is rated 4.8 based on 11,387 reviews