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Old Railway Line Garden Centre Reviews

4.8 Rating 10,451 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
Company Reviews Product Reviews
2,567
 Metrics Info
4.8
Based on 10,451 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Anonymous
Verified Buyer
“I spoke to staff to ascertain information about the plant I wanted and they were very polite, friendly and knowledgeable No question was too silly. I was very impressed by all , to whom I spoke, of their customer service . Very good”
Helpful Report
Posted 1 year ago
Nicholas Tilling
Verified Buyer
“Good choice available but mostly very friendly staff”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Really well packaged goods made it to Greater London very quickly and excellent customer service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“We purchased these baskets while on holiday in the area. The staff made sure they were added to the website so we could order. We requested the items not to be dispatched for 3 weeks as we would not be home until then. We recieved a phone call on dispatch day to make sure all was well. The baskets arrived in perfect condition on the promised day. Really 1st class customer service. Visit if you are in the area its a wonderful place. Or of course buy online.”
Helpful Report
Posted 1 year ago
Elizabeth Pearson
Verified Buyer
“Excellent service from ordering right through to delivery”
Helpful Report
Posted 1 year ago
Nadine Stanley
Verified Buyer
“Thank you great communication and quick despatch.”
Helpful Report
Posted 1 year ago
Lucy Evans
Verified Buyer
“I ordered online and received it very quickly.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“My order was dealt with quickly and delivered directly to my garden.”
Helpful Report
Posted 1 year ago
Teresa Hipkiss
Verified Buyer
“Wonderful poppy wreaths received..ideal for the gravestone..we have three to tend too in November.Brilliant also delivery service by mail..so happy..ideal size..we will be taking a little string with us to attach them..to keep them safe.”
Helpful Report
Posted 1 year ago
Ray Marsden
Verified Buyer
“Customer service changed my address as requested. Replying promptly and politely to my email.”
Helpful Report
Posted 1 year ago
Jonathan Cope
Verified Buyer
“Excellent service. Goods delivered quickly. Looking forward to trying them at Christmas!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent and friendly customer service. Very quick despatch and nice products.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Easy to use website with a great variety of products.”
Helpful Report
Posted 1 year ago
Hi I'm glad you have enjoyed your experience on our website. If you need assistance with anything at all please give u a call on 01497 847 055. Thanks for your feedback - Luke @ The Old Railway Line Garden Centre
Posted 1 year ago
Alison Jeffs
Verified Buyer
“Very helpful & great to talk to staff that really went over & above to help”
Helpful Report
Posted 1 year ago
Katharine Harrison
Verified Buyer
“Prompt service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service…helpful staff…goods despatched and received quickly..I will order again..thank you…”
Helpful Report
Posted 1 year ago
Dawn Brightman
Verified Buyer
“A big WOW Before we could blink our order was delivered Not only that the baubles we bought were beautiful Fantastic Well done Old Railway Line Garden Highly recommended”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Colourful pigeon. Good weight, stands well. Will be putting it outside. Packaged very well and arrived quickly.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Delivery in good time. Unusual cherry red coloured ceramic pot, which is very hard to get hold of. 1 item of 2 arrived broken (not the pot).”
Helpful Report
Posted 1 year ago
Hello, I would like to take this opportunity to thank you for your recent order with us online. We are very sorry to hear that the pond basket has arrived to you in this condition. We always try our best to package items securely to avoid damage in transit and we rarely face any problems like this. If you would like us to help rectify this issue, please can you email us directly to 'shoponline@oldrailwayline.co.uk and provide us with an image of the condition in which the item arrived to you and we will work out the best solution. Again I apologise for the inconvenience but look forward to hearing from you. Kind Regards Graham Lewis
Posted 1 year ago
Old Railway Line Garden Centre is rated 4.8 based on 10,451 reviews
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