Login
Start Free Trial Are you a business? Click Here

The MOLE Clinic Reviews

4.9 Rating 2,747 Reviews
100 %
of reviewers recommend The MOLE Clinic
4.9
Based on 2,747 reviews
Shipping & Delivery
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The MOLE Clinic Reviews

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous
Anonymous  // 01/01/2019
I was very happy with the service and information and the staff and clinic were very helpful and reassuring .
Helpful Report
Posted 11 years ago
Everyone and all processes involved are very professional, efficient, courteous and friendly.
Helpful Report
Posted 11 years ago
I turned up very early, as it was very wet out and was greeted pleasantly shown where to sit and offered a drink and reading material.When my husband who was not a patient arrived he was treated the same. When I went it for my check up I felt it was very reassuring and very efficient, a second person was called in to verify one doubtful mole and I was advised to have a picture taken and it was referred to a specialist . Within a few days I had received pictures and further advice at home . As it was on a different system to our computor I was unable to print parts of the information ,I rang the Clinic who were again extremely polite and helpful and sent me the details by the next days post. Excellent service
Helpful Report
Posted 11 years ago
It is pitiful that the NHS does not provide free mole screening. By diagnosing a developing melonoma early, the potential huge costs of the treatment and ongoing care of the patient would be greatly reduced. I have recently lost my dad to this terrible disease and would urge you to take the potential risks of developing this cancer very seriously indeed. The effects on the patient and their family are traumatic and yet the solution is simple; keep checking your moles in accordance with the advice you will get from the mole clinic. Become aware of your moles and how they look, keep an eye out for anything irregular. I have now visited the mole clinic twice, there is a great and reassuring feeling of professionalism and intelligence, in my opinion they are the best in the field. I have recommended many people to visit and will continue to do so.
Helpful Report
Posted 11 years ago
Everyone was friendly, very helpful and knowledgeable, just what was required! Thanks very much.
Helpful Report
Posted 11 years ago
Everyone was really welcoming and polite and friendly. Everything was clean and well maintained and they were very good at explaining everything so I fully understood the process! Really happy!
Helpful Report
Posted 11 years ago
Quick, efficient, with clear advice given. Highly recommended.
Helpful Report
Posted 11 years ago
Good. Thorough service. Found the report a little unclear as to exactly what I had to do. So I had to phone to clarify the next steps.
Helpful Report
Posted 11 years ago
All the staff were very pleasant. The nurse was professional and put me at ease. I left feeling reassured.
Helpful Report
Posted 11 years ago
I was very pleased how welcome I was made to feel. The nurse that saw to me was lovely and put me at ease and explained every thing to me.
Helpful Report
Posted 11 years ago
The service was friendly, professional and very thorough.
Helpful Report
Posted 11 years ago
My nurse was fantastic. Appointment punctuality needs to be improved. I was half hour early for my appointment, yet I was waiting for ten minutes passed my appointment time. I would expect this with the NHS, but when I'm paying money for the appointment I expect to always be on time.
Helpful Report
Posted 11 years ago
Excellent service. Wonderful nurses. Everything explained in great detail. Very reassuring. I recommend this service very highly. Everyone should do it.
Helpful Report
Posted 11 years ago
The Mole Clinic provides a 1st class service to it's customers.
Helpful Report
Posted 11 years ago
I was fitted in at short notice. Upon arrival, reception was welcoming and calming. I was seen promptly by a very pleasant nurse. She examined the growth in question and proceeded with a TELEDerm . Throughout, she was professional, reassuring and explained everything fully. The results came back within 24 hours. I absolutely recommend the Mole Clinic and I will definitely be going back for regular check ups.
Helpful Report
Posted 11 years ago
Marvelous service. Everything I wanted and more. Investigated every inch of me and even found something that I hadn't noticed on my chin! Very reassuring and delightful nurses. Got a full report and pics to take to my GP and now I feel confident to ask to be referred to consultant dermatologist. Definitely going back to the Mole Clinic next year ....
Helpful Report
Posted 11 years ago
Friendly and professional service , providing peace of mind and/or identifying any potential issues/problems.Well worth the money and will continue to have yearly whole body checks.
Helpful Report
Posted 11 years ago
Friendly and efficient service at the clinic, rapid processing of diagnosis of the problematic mole and great delivery of abnormal results over the phone. All in all really impressed and will be coming back for my annual checks. Thank you!
Helpful Report
Posted 11 years ago
Very happy with the service, very quick and professional
Helpful Report
Posted 11 years ago
Very professional service and clear explanation of checks.
Helpful Report
Posted 11 years ago
The MOLE Clinic is rated 4.9 based on 2,747 reviews