The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,747 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,747 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

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“I left feeling confident that my moles and freckles had been carefully inspected by a knowledgeable and well-trained professional whose advice I trusted. The mole clinic was well organised, and their written report very valuable.”

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Posted 11 years ago

“My nurse was very professional and friendly. She was knowledgeable and gave good advice. Service is very expensive for what it is and the length of time it takes.”

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Posted 11 years ago

“Really great service, very helpful, friendly staff who assured you of their experience in detection and awareness of moles. Very thorough.”

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Posted 11 years ago

“I first attended the Mole Clinic back in 2006 and visited again recently. I now know that I should have been attending more regularly. The service levels are very high. You are treated with courtesy and the examination is painless :-) Follow-up was great as well: a phone call telling me that the report was on its way and full details of what to do next.”

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Posted 11 years ago

“Service v good indeed - pleasant receptionists, started on time, excellent and friendly nurse (Carli) everything explained and inspection carried out thoroughly. Post examination contact as per expectations and investigation report clear and facilitated referral to Dermatologist via my GP. Very efficient and highly recommended.”

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Posted 11 years ago

“Very helpful and professional. Definitely worth the money to have peace of mind.”

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Posted 11 years ago

“The clinic is run professionally , appointment was punctual . The examination is quite thorough , although underwear is kept on . My only slight criticism of this visit was , the nurse was quite difficult to understand .”

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Posted 11 years ago

“Excellent. I go once a year and took my boyfriend. It turned out he has a few atypical moles that required further investigation. The whole process is very professional and thorough. Very happy and RELIEVED I went. Perhaps annual specials or discounts would get me and others (including my friends) in a lot more. I.e Post summer offers makes sense. More activity on social media targeting young people is a good idea.”

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Posted 11 years ago

“Very polite, thorough and informative. Would definitely recommend.”

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Posted 11 years ago

“A professional service from the booking through to consultation. Staff are all so friendly and efficient. I would not hesitate to recommend the service to anyone, whether seeking advice over a concern or just a general check up.”

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Posted 11 years ago

“I have no hesitation in recommending the the Mole Clinic . On my first visit, some years ago, the examining clinician correctly identified a suspicious spot, pale pink and innocent looking that was later confirmed as a melanoma in situ and subsequetly removed. As the dermatologist I subsequently consulted was very sceptical, I was extremely grateful that I had the report provided by the Mole Clinic. On 4 August 2014, I visited the Mole Clinic again and was equally pleased with the service. The examining clinician spent a very long time examining all my "moles" and I had no sense that she was trying to hurry in order to keep to a predetermined schedule. One of the moles was clearly unusual and a specialised image was captured for more considered analysis. I was informed of the outcome by phone the following day and an email report sent, also. This included the details of two consultant dermatologists who had been previously approved by BUPA. It was a simple procedure to make arrangements with both BUPA and the the dermatologist, who I shall see next week. The entire process has been quick, painless and efficient. The staff at the Mole Clinic are cheerful and friendly and the consulting rooms are modern and sufficiently spacious. This is important to a patient who is slightly claustrophobic. I have been examined previously in so small a space, the consultant had to leave the "room" in order for me to get on and off the examination couch. If I have any criticism it is that there is a large mirror on one wall of the consulting room and as it didn't appear to be used in my examination, I wondered why. It made me feel slightly uncomfortable, but I am 66 years old and fat; for the young and beautiful it probably wouldn't be a problem.”

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Posted 11 years ago

“Rebecca was very thorough and reassuring when I expressed my worries over a particular blemish. Because she knew how worried I was, she took the trouble to phone me as soon as she got the results to let me know all was well. it was much appreciated as I didn't get the email till later.”

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Posted 11 years ago

“I was really pleased with my experience at the Mole Clinic. There was no problem when I needed to rearrange my appointment twice, the nurse I saw was very professional and reassuring, and my results were emailed to me within a couple of hours.”

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Posted 11 years ago

“Great friendly service and advice. Top to toe check out that helps put your mind at ease and educate you about your moles. A must.”

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Posted 11 years ago

“Friendly staff, very thorough, will be back next year for my annual check!”

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Posted 11 years ago

“I was able to get an appointment for the next day when my GP was not able to see me quickly and I was about to go on holiday. Very friendly and helpful staff. I got my results very quickly. If you are worried about any moles, would definitely recommend.”

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Posted 11 years ago

“Lovely receptionist, amazing nurse (Carly) - really good - thank you.”

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Posted 11 years ago

“I have been pleased to have my moles monitored at the Mole Clinic for some years. I know you can rely on their service and it gives me peace of mind. Their friendly informality is most welcoming and allied to all the expertise needed to spot issues early and advise on prevention. Annual check ups allow any changes to be assessed and monitored where necessary. At my recent visit, they identified a seemingly insignificant recurring spot as a non-melanoma skin lesion requiring referral to a specialist for further action. My GP admitted that they would not have picked this up. I am very happy I went to the Mole Clinic.”

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Posted 11 years ago

“So convenient, booked the appointment on the Sunday seen the next day, informed of the result on Wednesday, The stress is taken away as it was so quick.”

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Posted 11 years ago

“Very good service. Friendly reception team. Very good nurses who gives you confidence they know what they're doing. Efficient all around. Results emailed. First time there I found the clinic a little difficult to locate but no probs after that. Handy central location.”

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Posted 11 years ago

The MOLE Clinic is rated 4.9 based on 2,747 reviews