The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,732 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,732 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to arrange appointment and very happy with examination and follow up procedure/report”

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Posted 10 years ago

“very efficient and helpful”

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Posted 10 years ago

“The nurse took all the time that was needed to answer all my queries in a reassuring manner, without the apparent rushed-through approach one comes across in most other clinics and hospitals. The Mole Clinic provides a friendly and professional service at the same time. The comprehensive take-home literature to keep up-to-date with the various types of possible skin ailments was also appreciated. One can find everything online, of course, but it is good to know what to look for in the first place.”

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Posted 10 years ago

“Wonderful clinician who put me at ease immediately, explained everything very precisely and reported back in a timely fashion.”

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Posted 10 years ago

“Booking was easy over the telephone. Staff are very professional and helpful and give you lots of information. Well worth the money for peace of mind.”

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Posted 10 years ago

“An excellent professional service delivered by experts”

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Posted 10 years ago

“Very thorough and informative check - would recommend to anyone who has several moles to increase awareness and put mind at rest”

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Posted 10 years ago

“Overall, happy with the service. Was delayed though and a bit expensive.”

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Posted 10 years ago

“Nice people who inform you well.”

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Posted 10 years ago

“Comprehensive, intelligent, imformative and most of all deeply reassuring! Thank you!”

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Posted 10 years ago

“Within 2 days my mole was identified as atypical - and within a couple of weeks it was removed. I'm awaiting results from tests, but am currently feeling very glad that I visited the mole clinic!”

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Posted 10 years ago

“The nurse was delightful , thorough and gave me confidence . As I have been coming for several years you have the history of all my moles . Now that a plastic surgeon works on the premises a couple of days a week is a real added facility.”

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Posted 10 years ago

“No complaint about the consultation itself and the service provided at that time, which was very thorough. However, I was very concerned about the accuracy, clarity and language of the follow-up report and covering letter. In my case these both seemed to indicate that further treatment was necessary (even though this was not mentioned during the consultation) and when I questioned the clinic about it I was advised that there is no further treatment required; the report and letter were auto generated "standard" documents. I was alarmed unnecessarily by this misrepresentation in the follow up report and therefore my overall experience was not as good as I would have hoped.”

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Posted 10 years ago

“The reception staff are very helpful and organised. The Specialist Nurses are efficient and appear to be very experienced in their work. The report was very prompt in being emailed to me. A very easy to use, efficient, knowledgable & reassuring clinic.”

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Posted 10 years ago

“It was very quick, easy and convenient. All of my questions were answered and I got my results quickly. A very positive experience.”

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Posted 10 years ago

“Knowledgable staff and excellent for piece of mind- I can highly recommend a mole check once a year at The Mole Clinic.”

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Posted 10 years ago

“Conscientiousness and informative. A really great service.”

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Posted 10 years ago

“Excellent. Very professional. Simple. Quick. Reassuring!”

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Posted 10 years ago

“A very professional and reassuringly thorough service.”

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Posted 10 years ago

“The whole experience was reassuring and professionally conducted. The examining nurse was very efficient and pleasant. Everything was fully explained and all subsequent processes happened as described. Well worth doing.”

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Posted 10 years ago

The MOLE Clinic is rated 4.9 based on 2,732 reviews