The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,858 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered logs company kept in touch by email and phone re delivery. Delivery company phoned 20 mins before a great service by all”

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Posted 2 years ago

“Brilliant service thanks”

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Posted 2 years ago

“Very happy with our full crate of Birch logs. The quality is excellent and the price is comparable to local suppliers. Delivery was also quick.”

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Posted 2 years ago

“Will use this company again. Order arrived very quickly, the oak wood ordered was fantastic. Great prices. Used to make a bed for someone who couldn’t afford to buy an oak bed but could afford the wood from luxury wood company. Once sanded, cut, routed, and oiled the wood looks fantastic they was very happy. Good solid wood”

The Luxury Wood Company 5 star review on 17th June 2023

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Posted 2 years ago

“The crate of seasoned ash logs was delivered on time and as requested. "You get what it says on the tin". It was quite expensive, and the price has increased significantly over the last couple of years, but it was competitive at the time of ordering. I assume The Luxury Wood Company was not responsible for Brexit or the mismanagement of the Country.”

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Posted 2 years ago

“Lovely dry wood well sized for our needs (log-fired oven), even the pallet made some excellent stick wood!”

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Posted 2 years ago

“Well packaged, on a pallet and not just dumped. Really good will use from now on.”

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Posted 2 years ago

“great prices, reliable delivery and an excellent product. Thanks”

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Posted 2 years ago

“great product - good price and a super friendly delivery guy”

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Posted 2 years ago

“Top quality and good service”

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Posted 2 years ago

“After a small delivery issue the pallet was delivered right where was convenient. Pallet size is good and logs are stacked so no gaps. Logs all cut to same size now I have to unpack when my log store is finished. Happy days.”

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Posted 2 years ago

“Great oak wood received. All smooth and quality. Worth the hassle. Thank you”

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Posted 2 years ago

“Order taken proffesionaly . Delivery prompt . Driver polite and had a smile . Impressed with the whole process . Thank you .”

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Posted 2 years ago

“Never use anyone else. Really like the nets option because they are easy to store and use. Kiln dried wood is as described.”

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Posted 2 years ago

“Excellent value, thoroughly recommend”

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Posted 2 years ago

“Fantastic service , well updated and super quick delivery. Would recommend.”

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Posted 2 years ago

“Fantastic wood, easy to light, great to burn and very warm.”

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Posted 2 years ago

“Quality green oak supplied at a good price. Very good and quick service”

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Posted 2 years ago

“After looking at different suppliers we got a good price. The delivery charge was reasonable too, cheaper than other suppliers. Delivery was completed and the driver messaged me prior to delivery and instructions given and followed. The oak sleepers look good.”

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Posted 2 years ago

“Ordered a 2sq M crate of Alder, wood was as expected dry, well packed and wrapped and from the sample I have burnt so far excellent condition with good heat and medium time burning. Only thing I would mention would be the poor service by the delivery company who had me waiting for them most of the day on two occasions only not to turn up with lame excuses.”

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Posted 2 years ago

The Luxury Wood Company is rated 4.5 based on 4,858 reviews