The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service, first class product and sensible price. GREAT VALUE!👍😊”

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Posted 5 years ago

“Very good quality wood, quick delivery, I and cant fault the service the The Luxury Wood Company provide”

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Posted 5 years ago

“Have been buying from Luxury Wood for some years now and have always found the product good and no problems with deliveries which arrive usually within 5 days. Had one small complaint a few years back which was dealt with promptly and to my satisfaction. Will continue to use them for future purchases.”

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Posted 5 years ago

“Excellent, speedy service and the oak logs are superb quality”

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Posted 5 years ago

“Great service great product”

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Posted 5 years ago

“Excellent quality, kiln dried wood. Delivery within 5 days.”

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Posted 5 years ago

“Great service, will use again in the future”

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Posted 5 years ago

“No problems with delivery, driver was helpful and rang before arrival. Pellets arrived well wrapped and undamaged. Would use this company again.”

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Posted 5 years ago

“Wood arrived very quickly and well packaged. Could tell right away was good quality. Burns better and longer than wood bought previously from others. Highly recommended.”

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Posted 5 years ago

“Good quality wood and stacked on the pallets all in all easy to move when at the address”

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Posted 5 years ago

“Kiln dried ash has been excellent but better communication on delivery would help”

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Posted 5 years ago

“Very good service and product great.”

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Posted 5 years ago

“I have been using Luxury wood Co for several years, deliveries are always prompt and the carriers are great. The wood is accurately described and great value. Will be continuing to purchase from them in the future.”

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Posted 5 years ago

“good communication - timely delivery - well packaged - looks like high quality”

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Posted 5 years ago

“Great service and good prices”

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Posted 5 years ago

“I had an issue with the previous large pallet of oak which had mould develop very quickly over the whole wood store and I assumed it must have been a second grade batch as I have not experienced this before.Anyway the person I spoke to handled the problem well and deducted £10 from my next purchase. She did say take a photo of the pallet and send if there is an issue again but that won't show the problem unless I take the photo of the wood outside the pallet which I will do if necessary again.”

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Posted 5 years ago

“Straightforward to order and logs arrived when they said they would. I like the fact that they arrive on a pallet, so no unnecessary plastic packaging and you can break up the pallet to use for kindling”

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Posted 5 years ago

“Couldn’t fault the service or the product. I wasn’t in on the day of delivery but it wasn’t a problem LuxuryWood Company rearranged for next day and all was good. Will defo order again.”

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Posted 5 years ago

“I now but the eco hard wood logs Great heat and last well and clean burning”

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Posted 5 years ago

“Very simple order process, I have tried pallets and bags and both have been good, burnt well. The delivery drivers have also been very good.”

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Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews