The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and price ...delivery driver excellent”

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Posted 5 years ago

“Good service, very reasonably priced oak, and a helpful delivery driver. Would recommend.”

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Posted 5 years ago

“Absolutely superb service, especially in the current times. They got in touch with me to confirm the sizes of all the cuts, delivery was fast, oak sleepers and logs were of good quality, and one after-care question I had had been handled professionally and efficiently as well. Will definitely have business with them in the future and can wholeheartedly recommend.”

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Posted 5 years ago

“Very pleased with the quality of the Oak sleepers. Delivery driver was courteous, although an earlier call to give an more accurate delivery time would have helped. Order delivered was as I placed so all good and would recommend to others.”

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Posted 5 years ago

“I recently bought the above log store after years of buying your kiln dried logs. The ordering process was pleasant and remarkably easy. The log store was delivered by one of the most cheerful and helpful chaps I have come across in 35 years of running various businesses in many and varied fields. The log store it self is manufactured to some exacting standards, is of great quality and very well made and to boot, with building instructions that are easy to follow. This is a first class product of which you must be very proud. Great value for money and I would have no hesitation in recommending your company and its products to my colleges and friends.”

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Posted 5 years ago

“Very simple to order, good quality wood delivered on time, would use again.”

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Posted 5 years ago

“beautiful wood, thank you”

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Posted 5 years ago

“Really great to work with. There was a ten day period between ordering and any action or contact, but this I understand was standard practice for them. Following that period, communication was excellent and delivery was prompt with a thoughtful driver. The timber appears to be of good quality and is quite straight and true. All as described on their website Generally I am very pleased and would certainly purchase from them again.”

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Posted 5 years ago

“Great service Delivery firm very accommodating”

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Posted 5 years ago

“Good responsive customer service. (I needed to add to my order) happy with the quality of thier product. I would def use again”

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Posted 5 years ago

“Arrived on time, straight timber and delivery guy put the pallet exactly where needed although quite a tricky space.”

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Posted 5 years ago

“Great service and product. Delivered to driveway and couldn’t unpack that day as I was busy but so well packaged it withstood two downpours and wood was bone dry👍🏼”

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Posted 5 years ago

“Great price and delivered on time Will definitely recommend”

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Posted 5 years ago

“Bought 29 oak sleepers, some of which i had asked to be cut. Sleepers really good quality and glad i asked for the cuts as they would have been impossible to do at home. Very neat cut and exactly to my specifications. And the delivery driver was really helpful in getting them into a tight spot. All round i would highly recommend Luxury Wood Co for oak sleepers”

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Posted 5 years ago

“Have used this company for a few years. I research prices thoroughly and have found this company to be best priced and reliable. The drivers are very helpful Teeny criticism. Itwould be great to receive an email to say what day wood was being delivered as tracking proved difficult”

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Posted 5 years ago

“My pallet of logs where delivered quickly the lads that delivered them where very helpful & friendly. Used these logs & have no complaints whatsoever. Thankyou.”

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Posted 5 years ago

“Dlevery driver was not very helpful, but product great”

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Posted 5 years ago

“To be honest, I have received fantastic service from Luxury wood Company. They contacted within hours of placing my order with a delivery date , and also kept me updated with a delivery time on the day which was great. Also the delivery driver was super polite and helpful with where I wanted the delivery, I wouldn't hesitate to use Luxury Wood company in future, great service Thank you”

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Posted 5 years ago

“Exactly what I ordered.”

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Posted 5 years ago

“packaged beautifully and has that wonderful kiln dried smell, we have to transport through the house as we have no back access but due to the way its packed we managed it in record time, wood seems of good quality, will use again”

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Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews