The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10 out of 10 👍”

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Posted 5 years ago

“Good value for money!! Excellent customer service.”

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Posted 5 years ago

“Great service, sleepers arrived on time and are a great quality”

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Posted 5 years ago

“Great value for money would recommend 125 x 250 over 100 x200mm sleepers all day long! 💪”

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Posted 5 years ago

“This is the second giant crate I have bought and I’ve been very happy with the quality and packaging both times. We bought the birch this time, it’s really well seasoned and good value. Would definitely buy my next crate from you.”

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Posted 5 years ago

“Oak sleepers and timber, cut as requested and delivered on pallet with lorry crane offload as required. Helpful company at a busy time with Covid 19.”

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Posted 5 years ago

“Good quality as usual although considerably more expensive than the first lot I bought from them two years ago. Delivery has also improved now as the carrier had a powered pallet truck which not only improved the safety of getting them on and off the tail lift but also meant they were put straight in the garage.”

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Posted 5 years ago

“Good quality, well packed good size logs delivered by very helpful driver. Exceptional service all round thoroughly recommend”

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Posted 5 years ago

“Very impressed by the communication, by the delivery, then by the quality of the oak sleepers and the accuracy of the cuts I had requested.”

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Posted 5 years ago

“Two loads of oak sleepers for landscaping purposes. Good quality. Cost of sleepers very reasonable compared to others. Delivery very reasonable. Offloaded where wanted, both drivers very professional. Apart from offcuts every sleeper used. Service excellent delivered as said on their website.”

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Posted 5 years ago

“good price good delivery excellent service”

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Posted 5 years ago

“Usual good wood, well packaged, just hate the nylon netting wrap on one pallet. Delivered on time. Paul.”

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Posted 5 years ago

“Very quick delivery, ordered the 200 x 50 oak sleepers and they are amazing at an amazing price, delivery driver was very helpful and did an amazing job unloading where I wanted thanks”

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Posted 5 years ago

“This company has the best firewood available at the best prices. Their customer service is always prompt to respond and very helpful. Their choice of delivery chain is excellent - they are also helpful and prompt to respond to any queries. I can't think of anything that could make their service better short of stacking the timber into my log stores. This is a very satisfied and regular customer. Thank You.”

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Posted 5 years ago

“Arrived quickly, and just as expected”

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Posted 5 years ago

“Ash kiln dried logs good quality easy ordering service and excellent delivery”

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Posted 5 years ago

“Excellent value, easy experience & the result looks great!”

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Posted 5 years ago

“Lovely quality solid oak herringbone parquet blocks. Easy to use website and staff were very helpful. I’m extremely happy with the finished result!”

The Luxury Wood Company 5 star review on 29th May 2020

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Posted 5 years ago

“I can only say brilliant, never thought of ordering this way before, I used a local guy but the logs were cheaper but never dry enough”

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Posted 5 years ago

“Have had 4 deliveries over the last 2years. Delivery on time, quality as expected. Highly recommend!”

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Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews