The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Information given by luxury wood was clear about delivery and 1/2 pallet was delivered when they said. Would purchase from them again.”

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Posted 5 years ago

“Price of the wood was really good, purchase experience was really smooth. Delivery was on time and very friendly driver. The wood quality has few twists or warps so has milled down nicely. Will be buying again”

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Posted 5 years ago

“As usual fabulous service from order to delivery. Transport company also very good. The wood (Oak) is beautiful to burn). You cannot go wrong with 'Luxury Wood'. A very well run company.”

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Posted 5 years ago

“Very helpful customer service advisor when I specified delivery date, called to advise the time of arrival on the day and the delivery driver worked quickly, efficiently and safely. Great product (oak sleepers), great service and great price. 100% would recommend and use again”

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Posted 5 years ago

“Excellent service and quality very competitive”

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Posted 5 years ago

“From online start to driveway delivery full communication and completion of what customer service is about.”

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Posted 5 years ago

“Excellent service, easy to deal with, super quality product and fair price. When something was not quite correct, it was put right immediately to our satisfaction. I will use them again and can recommend them. Peter Dorset.”

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Posted 5 years ago

“Easy to use website. Good quality oak which I've used to make some garden benches (nearly finished lol) Delivery driver couldn't of been more helpful”

The Luxury Wood Company 5 star review on 21st June 2020

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Posted 5 years ago

“First class service, would recommend to anyone”

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Posted 5 years ago

“would recommend luxury wood,good quality oak sleepers at a very good price,exactly as advertised,quick delivery considering covid 19.also must say a big thank you to the delivery driver very polite and helpful.thanks”

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Posted 5 years ago

“Wood was ordered, delivered on time and helpfully unloaded to the correct location even though this was some 50m from the roadside. A few of the 60 sleepers are “less than perfect” but then we have bought “landscape” grade timber rather than “construction” grade so no complaints, just something to be aware of.”

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Posted 5 years ago

“Brilliant and beautiful - the delivery driver was splendid!”

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Posted 5 years ago

“Excellent service, staff were very helpful with my order and delivery driver put load were he was asked. An all round pleasant transaction.”

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Posted 5 years ago

“From order to delivery a very helpful and friendly service. A quality product from a quality team. Thank you”

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Posted 5 years ago

“I shopped around for oak sleepers and nowhere could match your price once delivery was factored in. They are great quality and the requested cuts were accurate and clean. Really pleased and have recommended you to several friends already. Quick delivery on the date you said at the time you said by a cheerful delivery guy. Would order from you again! The photos show how easy the sleepers are to treat and colour however you choose.”

The Luxury Wood Company 5 star review on 19th June 2020

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Posted 5 years ago

“Excellent service from start to finish. Delivery driver really helpful and pleasant. Wood excellent and very reasonably priced.”

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Posted 5 years ago

“Great price for the oak sleepers j bought, more than pleased with value for money and communication great when organising delivery!”

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Posted 5 years ago

“Great sleepers, great price, great delivery driver, great communication - whats not to like.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Perfect service Thanks”

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Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews