The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,858 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The web site is easy to use and delivery was quick and on time,”

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Posted 3 years ago

“Great service, delivered within days. Delivery driver very helpful. The wood is of great quality. Moisture content of 11. Will definitely use again.”

The Luxury Wood Company 5 star review on 19th August 2022

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Posted 3 years ago

“Allways good logs, lovely size, delivered on time, driver kept me updated, very helpful,”

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Posted 3 years ago

“My wife is very ill in hospital. I had to reschedule my delivery which you did & then i had to postpone it indefinitely which I know you can't do. But you did it. Thanks for going the extra mile much appreciated.”

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Posted 3 years ago

“This was our first order and we were pleasantly surprised by the quality of the logs. Delivery as scheduled although a little late in the day. The pallet made great kindling.”

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Posted 3 years ago

“1st time customer Very happy”

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Posted 3 years ago

“Firewood supplied is excellent quality in terms of size and burn rate. Having bought from luxury wood before, unfortunately I purchased from another supplier who packed the centre with what can only be described as kindling sized wood. Luxury wood supply only high quality logs, cut to good burnable sized sections. I will only be buying from them going forward. Remember, the pain of poor quality will be remembered long after the cost of high quality has been forgotten!”

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Posted 3 years ago

“Good products, great quality and well packed. Helpful delivery people too”

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Posted 3 years ago

“Great service, delivery on time and the price for high-quality kiln dried logs is excellent.”

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Posted 3 years ago

“I have ordered kiln dried logs from Luxury Wood for a number of years now and have never been disappointed. The web site is easy to use, the delivery is prompt and the wood quality is consistent. I usually order ash as the heat output and burn rate is just right. I have had no hesitation recommending Luxury wood to friends and neighbours, based on my experience. Well done and keep up the good work.”

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Posted 3 years ago

“Have been buying kiln dried logs from The Luxury Wood Company for many years now and would highly recommend them. Easy to place and order and delivery is made direct to your door within a very reasnable time.”

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Posted 3 years ago

“From the first contact via phone right through to delivery I cannot fault this company and the products they sell, all communication was prompt and professional along with the minor details I requested being dealt with. I will be using them again very soon without a doubt. Many thanks to Kiki and the driver who delivered. Only wish you guys did lengths of 4x2 as it would save me going elsewhere! Regards Kev.”

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Posted 3 years ago

“We recently bought 17 lengths of green oak sleepers to build two raised garden beds. The service from reception to delivery was great. On time, to specification and at a reasonable price. Very happy.”

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Posted 3 years ago

“Easy ordering excellent delivery company with helpful driver well packed half crate of logs plus heat logs. Not tried the fire yet but past deliveries have been fine”

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Posted 3 years ago

“We have been using luxury wood for a number of years now we have always for their Web site easy to use with a great selection of products. Delivery has also been very quick with the transport firms they use very helpful at the point of delivery,we will continue to use Luxury Wood. Thank you. NickG.”

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Posted 3 years ago

“Good quality wood delivered with no problems.”

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Posted 3 years ago

“Very good service, delivery service excellent very helpful, polite five star service definitely use again”

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Posted 3 years ago

“Prompt delivery, helpful driver, I stocked up for winter. Strongly recommend 👍”

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Posted 3 years ago

“Excellent quality logs, excellent delivery service, highly recommended!”

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Posted 3 years ago

“Wood arrived on time and was tightly packed. I can't comment on its burning characteristics yet as winter has not arrived. Would buy again from TLWC.”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,858 reviews