The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,858 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver delivers into garage rather than leaving at kerbside as vontracted. Product is good Even crate wood is lil dried so chops up into excellent kindling”

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Posted 3 years ago

“They know how to pack wood”

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Posted 3 years ago

“Wood delivered on time . As promised by sales woman who made the purchase easy and polite to me as never had log burner before .Thank you .”

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Posted 3 years ago

“Great service and product.”

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Posted 3 years ago

“Great service the delivery man was lovely, great value for money. I love the wood burns really well x”

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Posted 3 years ago

“Used the luxury wood company for years. They are brilliant, good quality wood. Delivery driver very helpful.”

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Posted 3 years ago

“prices have gone up (but where havent they!). If you want great logs, good service, delivered promptly by helpful delivery drivers then these are the go to people.”

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Posted 3 years ago

“Ordered Kiln dried Ash on Thursday, delivered the following Thursday. Great delivery driver, waited while I moved two vehicles then trolleyed the crate into the garage, saving me a lot of time and effort unloading the crate and restacking it. Also the kiln dried Ash is super dry measuring 6% on my damp meter. Well done Luxury Wood!”

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Posted 3 years ago

“Great communication. Great service. Great company. Highly recommend.”

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Posted 3 years ago

“Good customer service. Fast delivery”

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Posted 3 years ago

“Excellent service and particularly delivery . Quantity of wood is v good haven’t as yet burnt any but so far so good . Would recommend to others .”

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Posted 3 years ago

“All delivered & cut to size. Great service.”

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Posted 3 years ago

“Have ordered dried kiln logs with this company for the past 2 years - first class service with delivery being prompt and quality of logs excellent and value for money”

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Posted 3 years ago

“1st class service from order to delivery sales staff were very helpful on the day of delivery we were kept up to date with arrival time and the driver was both helpful and courteous THANK YOU”

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Posted 3 years ago

“Great quality wood”

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Posted 3 years ago

“Excellent product, excellent service and very efficient delivery.”

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Posted 3 years ago

“Brilliant quality timber for such a low price. Kiki on the switchboard certainly did not”go breaking my heart”!”

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Posted 3 years ago

“Order arrived within a few days, kept informed by phone call every step of the way . Excellent company.”

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Posted 3 years ago

“I collected 12 off 100x100x2400 oak posts. Posts were ready on time. A big thank you to the Staff member helped me load them into my vehicle. Great price.”

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Posted 3 years ago

“Haven't used any yet but the logs look and smell beautiful. Delivered on time and efficiently by your very helpful driver.”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,858 reviews