The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,858 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service from start to finish even the deliver driver. 10 out of 10”

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Posted 2 years ago

“Lovely quality logs! A really good slow burn in the wood burning stove with plenty of heat.”

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Posted 2 years ago

“Very pleased with the quality of the product I ordered. Customer service was excellent. Would definitely recommend.”

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Posted 2 years ago

“Excellent service from ordering to the delivery which was made while I was out. The logs were in my garage so very easy for me to deal with and the driver calling to say he had made the delivery and what he had done very efficient.”

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Posted 2 years ago

“Superb service and quality. Having had a delivery problem last year, I was asked to telephone to arrange a specific day for delivery this time. This was arranged and delivery made exactly as arranged. Thank you.”

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Posted 2 years ago

“East to use website with competitive prices. ....communication from them is great. Delivery was on time with a lovely driver who took great care and effort to place sleepers here needed. Will definitely use this company again when needed.thankyou.”

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Posted 2 years ago

“Excellent fire wood as always. Well packed and delivered. Thank you!”

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Posted 3 years ago

“Very happy customer. I received a phone call before the order arrived as promised and the driver was very friendly and helpful.”

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Posted 3 years ago

“Good service, excellent product and very good price”

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Posted 3 years ago

“Great service, great product, kept well informed. Very helpful delivery too, just make sure you have access for the pallet mover and they'll put it right where you want!”

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Posted 3 years ago

“But your prices have rocketed up to the point of not buying very disappointed after having wood from you for the last years”

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Posted 3 years ago

“We have ordered four deliveries of various logs nets. Always pleased with the kiln dried logs.”

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Posted 3 years ago

“Very good and reliable service.”

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Posted 3 years ago

“Always beast to buy what you want and delivery to a time which is convenient for you”

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Posted 3 years ago

“Nice wood , delivered quickly”

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Posted 3 years ago

“Excellent - was recommended this Company and have not been disappointed.”

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Posted 3 years ago

“Good quality wood, delivery service superb.”

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Posted 3 years ago

“Well stacked crate of fire wood, delivery was good and driver placed exactly where I wanted it.”

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Posted 3 years ago

“The logs arrived as expected. The quality is excellent. Dave the delivery man was very helpful and an asset to your reputation.”

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Posted 3 years ago

“Speedy delivery, friendly courteous driver and quality burninh logs”

The Luxury Wood Company 5 star review on 22nd September 2022

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,858 reviews