The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have ordered from LWC before and this delivery of logs kept the high standards. Tightly packed super dry logs, well packaged in tough plastic to keep them dry until ready to use. The delivery company that LWC partner with couldn’t be faulted with organising a delivery date / time and the driver was very friendly and helpful in moving the crate to a convenient place. Will definitely use again,”

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Posted 2 years ago

“Great service and a helpful delivery driver, I will definitely order again 😊”

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Posted 2 years ago

“Have been using this company for nearly ten years, since we have had a wood burning stove and have always been pleased with the crate of wood supplied.”

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Posted 2 years ago

“I cannot fault the service, quality of wood, or delivery. Not cheap, but very good.”

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Posted 2 years ago

“Very please with logs very good quality burns really well and lets a lot of warmth out into the room overall experience excellent”

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Posted 2 years ago

“Excellent and friendly company who deliver all that is required to heat our home”

The Luxury Wood Company 5 star review on 24th January 2023

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Posted 2 years ago

“Excellet service, quick delivery, great product - what more can I say!”

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Posted 2 years ago

“I have used LWC for many years and have always been satisfied with the logs I ordered. They burn beautifully and last a long time, leaving a fine ash T the end. Delivery has always been very accommodating and helpful. It's lovely to be greeted with a smile 😃.”

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Posted 2 years ago

“Wood was late for delivery but the staff were brilliant kept us well up to speed.”

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Posted 2 years ago

“Oak timbers I ordered are in great quality also good service and delivery definitely use them again”

The Luxury Wood Company 5 star review on 16th January 2023

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Posted 2 years ago

“Quality good burning wood delivered speedily”

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Posted 2 years ago

“Our experience with the company was very good. The staff were pleasant and we are pleased with our wood”

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Posted 2 years ago

“Web site excellent. Delivered as required on time Product excellent.”

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Posted 2 years ago

“Great - always very high quality, completely dry wood. Delivery arrangements also excellent, including dealing with local floods!”

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Posted 2 years ago

“Luxury woods always do a fast delivery and they are helpful and the staff are well mannered”

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Posted 2 years ago

“Amazing product and delivery as always wouldn’t use any other company. Ordered and delivered week before Xmas”

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Posted 2 years ago

“From ordering to delivery a very satisfactory transaction with delivery as stated and product appears to be good standard. Thank you. Will keep you in mind for future if biomass isn't priced out of the market. There were about 4 bags out of the two pallets that were damaged, so whilst inconvenient not a major problem, hence the reference below to damage.”

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Posted 2 years ago

“Excellent service from telephone staff ordering to delivery driver and quality of the product.”

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Posted 2 years ago

“Great wood. Great burn.”

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Posted 2 years ago

“Once again another pallet of wood delivered, and everything first class. Thank you Luxury Wood.”

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Posted 2 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews