The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,862 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant, fast delivery, thank you”

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Posted 2 years ago

“Lovely wood, just what I wanted.”

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Posted 2 years ago

“Fantastic service couldn't get anything at the price the Luxury Wood company charged me in my local area. Delivery was first class as turned up early morning and the driver was very friendly and helpful. would 100% use again. thank you Luxury Wood Company.”

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Posted 2 years ago

“Excellent product and fast service delivery”

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Posted 2 years ago

“Competitively priced. Product as described. Delivered in a reasonable timescale. Would use again.”

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Posted 2 years ago

“My first time with The Luxury Wood Company, and I noticed my neighbour had used them previously, so I thought I'd give them a trial order as wood supplies in my local area were taking 5 weeks and more to deliver, I'm delighted I did as delivery was in 10 days and the quality of the wood is excellent, burns clean with a terrific heat output. I will definately use them again.”

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Posted 2 years ago

“Delighted with the product and service, delivery was excellent.”

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Posted 2 years ago

“Easy to use website. Ordered a large crate and delivered to Isle of Man by the next week. Wood is good quality, kiln dried and burns really well. We were really pleased so reordered another crate. The postage reduced rate of £45 to the IOM is a great incentive. We will definitely order again, Thank you 'The Luxury Wood Company'”

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Posted 2 years ago

“Even with the massive rise in costs these folks are still from what ever web search you do the cheapest out there. That includes the delivery charge! But their prices have gone up drastically like everyone else's.”

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Posted 2 years ago

“First-class service good quality wood delivered on time no problem second delivery from this company definitely well recommend”

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Posted 2 years ago

“Excellent quality kiln dried hardwood, oak burns nice and bright and hot. Great size for smaller multi fuel stoves. Pallets really useful for kindling and garden diy. Prompt delivery by reliable company with accommodating driver.”

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Posted 2 years ago

“Good quality wood,good service and communication.Would recommend”

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Posted 2 years ago

“Good quality oak logs delivered on a prearranged date. Good communication from the log company and the transport company.”

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Posted 2 years ago

“Good service. Quick delivery & quality logs. Just one reservation though - no advance notice of intended delivery day so a surprise when driver phone to say he’s 1 hour away. Other than that GREAT 👍”

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Posted 2 years ago

“A good quality product and a reliable, polite delivery process .”

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Posted 2 years ago

“Amazing service,couldn't believed it was delivered so quickly and good quality,that's why we have used them several times”

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Posted 2 years ago

“Seamless ordering and delivery as usual. Great quality oak logs at a competitive price and a subcontract delivery driver that couldn't have been more helpful. Just what I've come to expect from Luxury Wood.”

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Posted 2 years ago

“Superb as always Fast free delivery of the kiln dried ash, burns so well and smells ace, won’t hesitate to continue using Luxury Wood”

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Posted 2 years ago

“The log store was easy to assemble and I am satisfied with the quality of it. It was easy to order online however, an email or telephone call to say the item had been dispatched would have been helpful.”

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Posted 2 years ago

“Great company great service great delivery of great wood well recommended a must if you want great wood etc”

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Posted 2 years ago

The Luxury Wood Company is rated 4.5 based on 4,862 reviews