The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even with the massive rise in costs these folks are still from what ever web search you do the cheapest out there. That includes the delivery charge! But their prices have gone up drastically like everyone else's.”

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Posted 2 years ago

“First-class service good quality wood delivered on time no problem second delivery from this company definitely well recommend”

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Posted 2 years ago

“Excellent quality kiln dried hardwood, oak burns nice and bright and hot. Great size for smaller multi fuel stoves. Pallets really useful for kindling and garden diy. Prompt delivery by reliable company with accommodating driver.”

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Posted 2 years ago

“Good quality wood,good service and communication.Would recommend”

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Posted 2 years ago

“Good quality oak logs delivered on a prearranged date. Good communication from the log company and the transport company.”

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Posted 2 years ago

“Good service. Quick delivery & quality logs. Just one reservation though - no advance notice of intended delivery day so a surprise when driver phone to say he’s 1 hour away. Other than that GREAT 👍”

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Posted 2 years ago

“A good quality product and a reliable, polite delivery process .”

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Posted 2 years ago

“Amazing service,couldn't believed it was delivered so quickly and good quality,that's why we have used them several times”

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Posted 2 years ago

“Seamless ordering and delivery as usual. Great quality oak logs at a competitive price and a subcontract delivery driver that couldn't have been more helpful. Just what I've come to expect from Luxury Wood.”

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Posted 2 years ago

“Superb as always Fast free delivery of the kiln dried ash, burns so well and smells ace, won’t hesitate to continue using Luxury Wood”

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Posted 2 years ago

“The log store was easy to assemble and I am satisfied with the quality of it. It was easy to order online however, an email or telephone call to say the item had been dispatched would have been helpful.”

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Posted 2 years ago

“Great company great service great delivery of great wood well recommended a must if you want great wood etc”

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Posted 2 years ago

“The quality of the wood is excellent”

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Posted 2 years ago

“Very good service as always and had a call from the delivery driver who put it just where I asked him to.”

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Posted 2 years ago

“Birch logs ordered and delivered. Logs were perfectly sized and burn very well indeed. I shall not hesitate to use Luxury Wood for my next order. Many thanks. WillTurner Portsmouth”

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Posted 2 years ago

“I can highly recommend this company and the excellent quality of their products. We purchased Kiln dried Birch which is easy to light and very clean burning. The only fly in our ointment was the carrier who let all concerned down, but that's normal in the real "oop north". Otherwise five star.”

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Posted 2 years ago

“Best price around. Delivery within 7 days which was okay although some companies can deliver within 3 days which would have been better. Happy with service and will use them again.”

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Posted 2 years ago

“Prompt delivery, all bags undamaged and good quality pellets”

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Posted 2 years ago

“Good quality. Good service.”

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Posted 2 years ago

“Good quality wood, consistent, regular sizes and great service to match. I have just reverted back to Luxury Wood Company having used another supplier for my last two pallets, and LWC is far superior.”

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Posted 2 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews