The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and delivery service.”

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Posted 7 years ago

Thank you, the positive feedback is very welcome!

Posted 7 years ago

“Quality product and service to match”

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Posted 7 years ago

Thank you David, the positive feedback is very welcome!

Posted 7 years ago

“Excellent service, delivery and value for money.”

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Posted 7 years ago

Thank you Elizabeth, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“the wood is good and easy to order”

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Posted 7 years ago

Thank you Sarah, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Pleased with quality of wood.”

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Posted 7 years ago

Thank you, the positive feedback is very welcome!

Posted 7 years ago

“ordered my choice and was delivered within the week,quick and helpful driver”

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Posted 7 years ago

Thank you Michael, the positive feedback is very welcome!

Posted 7 years ago

“Great service. Great delivery - kept us informed when the delivery driver would be delivering. The wood - a full pallet of birch logs - burn brilliantly in our multifuel stove. They are nice and dry and of good size - some big logs and some smaller ones which suits us fine. I will definitely use The Luxury Wood Company again”

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Posted 7 years ago

Thank you Carole, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“I ordered 25 nets of oak and the same quantity of birtch which was delivered on a pallet and shrink rapped for protection which for me is ideal just in case I cannot put it away there and then it’s my third time with luxury wood, the delivery to my address is not easy and the transport put exactly where I wanted”

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Posted 7 years ago

Thank you David, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“Excellent service. Top quality wood. Very pleased. Wood not go anywhere else.”

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Posted 7 years ago

Thank you Terrance, the positive feedback is very welcome!

Posted 7 years ago

“Very efficient”

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Posted 7 years ago

Thank you Mary, the positive feedback is very welcome!

Posted 7 years ago

“Great service - wood came on time, good quality consistent size and delivered by a really helpful driver”

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Posted 7 years ago

Thank you Tim, the positive feedback is very welcome!

Posted 7 years ago

“Excellent wood for use in our old cottage,excellent Service”

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Posted 7 years ago

Thank you Graham, the positive feedback is very welcome!

Posted 7 years ago

“Very helpful staff and good quality product. Definitely use them again.”

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Posted 7 years ago

Thank you David, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“I purchase mainly crates of good quality kiln dried wood and due to the location that I store these in I have to take delivery on the kerb side and man handle the wood some 60 metres away, on occasion helpful drivers assist in locating in the store , not as with other suppliers.”

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Posted 7 years ago

Thank you Phillip, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“I did a live chat and it was answered straight away and my query was dealt with quickly. The quality of the logs were second to none .”

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Posted 7 years ago

Thank you Gillian, the positive feedback is very welcome!

Posted 7 years ago

“good delivery and price easy to use and accessible”

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Posted 7 years ago

Thank you Brendan, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“good service fast delivering”

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Posted 7 years ago

Thank you Antonio, the positive feedback is very welcome!

Posted 7 years ago

“Excellent value for money and delivered to our door very quickly. Logs are a consistent size to fit our log burner and burn very well. Kept us cosy all winter.”

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Posted 7 years ago

Thank you Kathleen, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Product and service excellent will definately use again. Prices are reasonable.”

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Posted 7 years ago

Thank you Bertha, the positive feedback is very welcome!

Posted 7 years ago

“Hello I'm very happy with the logs bought from luxury log company they light very quickly and give off a lot of heat unlike some ive bought from other suppliers .these are great value and I would recommend the logs and will buy from luxury logs again”

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Posted 7 years ago

Thank you Robert, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews