The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,561 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

Write Your review

Tell us how The Incubator Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Incubator Shop 5 star review on 31st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered an incubator which arrived faulty (manufacturing issue) and were very upset that having saved hard and treated ourselves, were left with a faulty product. I contacted the Incubator Shop straight away, who arranged delivery of a brand new one to an address of my choice the following day, and then collection of the faulty one on a day that suited me. We truly feel like valued customers, and couldn't have asked for better customer service. The communication was fabulous, and we were always kept in the loop with an update. Thankyou so much to all of the team who made a bad experience a brilliant one, we would highly recommend and will be purchasing items from you in the future!”

Helpful Report

Posted 9 years ago

“exellent service nothing too much trouble for them would highly reccomend”

Helpful Report

Posted 9 years ago

“1st Class Service .... VERY friendly; helpful and speedy. Lots of great advice. Customer service that you rarely see these days.”

Helpful Report

Posted 9 years ago

“Product arrived quickly. The price match was honoured with no issues.”

Helpful Report

Posted 9 years ago

“They dealt with my order quickly and kept me informed.”

Helpful Report

Posted 9 years ago

“Very helpful on several occasions, good advise and no pushy sales. Thanks”

Helpful Report

Posted 9 years ago

“Very helpful advise and not pushy sales. Thanks 👍🏼”

Helpful Report

Posted 9 years ago

“Always there to help”

Helpful Report

Posted 9 years ago

“It arrived on time.”

Helpful Report

Posted 9 years ago

“We have made several purchases from The Incubator Shop over the years and have always been delighted with their products, their pricing and their customer service. Our most recent purchase, a 40 chick brooder/electric hen, arrived "next business day" , "carriage free" and is a lovely piece of equipment. It was well packed and much more reliable than heat lamps that have a tendency to blow bulbs at the most inopportune moment.”

Helpful Report

Posted 9 years ago

“Efficient and reliable service.”

Helpful Report

Posted 9 years ago

“Prompt service, quick delivery.”

Helpful Report

Posted 9 years ago

“They are always happy to talk and advise on the phone - a refreshing change to a lot of other online stores”

Helpful Report

Posted 9 years ago

“Only shop I found selling a ready make brooder kit, well priced and next day delivery when it was needed quickly, very pleased with purchase”

Helpful Report

Posted 9 years ago

“Very helpful and efficient service”

Helpful Report

Posted 9 years ago

“Very prompt with the order It would be nice if a little information on how to incubate for somebody who hasn't done it before,just small note ,, temp ,humidity, feed ,ect, just a special touch,not a complaint ,”

Helpful Report

Posted 9 years ago

“I contacted them before I purchased the binsea ova easy 190 and they gave me a lot of info which helped me decide .”

Helpful Report

Posted 9 years ago

“Product arrived on time well packed and works well. Thank you”

Helpful Report

Posted 9 years ago

“Very 'very' efficient and helpful”

Helpful Report

Posted 9 years ago

“We have now purchased three incubators from the Incubator Shop, and have been very pleased with the service and speedy delivery. On a previous occasion, the after sales help we received was very good when we needed a replacement part.”

Helpful Report

Posted 9 years ago

The Incubator Shop is rated 4.9 based on 3,561 reviews