The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,559 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 31st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Chicksafe Eco Automatic door opener. Order arrived faster than I was expecting as I did not pay extra for fast delivery. The door opener was very easy to fit and was the same price as if I had purchased direct from Brinsea but at the time The Incubator Shop was the only place with item in stock. Other places had the same item but at a higher price. The Incubator Shop was very helpful in answering some questions before I purchased and so I have nothing but praise for their advice and service.”

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Posted 6 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future.

Posted 6 years ago

“Great service order arrived next working day and as described on website. Would use again and recommend to friends.”

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Posted 6 years ago

“Part of my order was missing, I sent an email which was answered quickly and the issue was resolved. The parts arrived the next day. The customer service representative was very polite and helpful. I will definitely be using the company again.”

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Posted 6 years ago

“Borrowed a friend's Mini II Advance Incubator to hatch 7 of our duck eggs and all 7 hatched! We were so impressed by the ease and efficiency of the incubator that we ordered one for ourselves which arrived the following day. excellent service and also very helpful webiste.”

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Posted 6 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 6 years ago

“I had no idea about Incubating eggs but wanted to help my good friend with his chicken stock. Went on-line and found you after a good trawl thro' a lot of cheap stuff. I bought this, worried when I unpacked it that it might be too complicated. He was delighted with it however, problem solved.”

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Posted 6 years ago

“Quick & efficient, need I say more?”

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Posted 6 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 6 years ago

“very happy with the incubator 5*****”

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Posted 6 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 6 years ago

“Very fast delivery, with regular updates on dispatch/product arrival. The product looks great, and looking forward to incubating our first batch!”

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Posted 6 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future.

Posted 6 years ago

“Lovly machine fast and great delivery all good”

The Incubator Shop 5 star review on 20th July 2020

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Posted 6 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future.

Posted 6 years ago

“Great service. Will continue to use their services”

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Posted 6 years ago

Thank you for your review!

Posted 6 years ago

“Brilliant help and service. Quick and efficient delivery.”

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Posted 6 years ago

“Service was excellent highly recommend very helpful”

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Posted 6 years ago

“Never have a problem always on time and good merchandise”

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Posted 6 years ago

“It arrived when you said it would .excellent just in time for me latest hatch ,thanx”

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Posted 6 years ago

“Ordered my Brinsea incubator on a Thursday lunchtime, chose the free delivery option which stated 3/5 working days, but was delighted when it arrived the following morning. So no complaints from me, very happy, excellent service from the incubator shop, thank you.”

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Posted 6 years ago

“Great website and choice of product competitive pricing. The item came quickly and was well packaged. Excellent all round definitely my first choice. for brooding equipment.”

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Posted 6 years ago

“Great service going on the waiting list for the incubator I wanted Arrived very quickly as well excellent service all around”

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Posted 6 years ago

“Really happy with my new incubator so far! only put eggs in 3 days ago but it’s seems to be working fine can’t wait to hatch some chicks 😍 delivery was next day amazing service will definitely buy from again thank you”

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Posted 6 years ago

“Great to deal with and excellent service.”

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Posted 6 years ago

Thank you for your review!

Posted 6 years ago

“Giving 5 stars to the Incubator shop for their service and quality products, ordered brinsea incubator mats which worked beautifully, provided good traction and comfortable base for ducklings after hatching.Highly recommended. Can't thank Incubator shop staff enough for their help when post went haywire, really appreciated, thanks again. All round very happy customer, very happy ducklings.”

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Posted 6 years ago

Hi Mrs Marshall, I'm so sorry to hear that your items haven't turned up yet. Clearly there's been a problem with the postage but without getting in touch, there was no way we could have known about it. Having just read this review, this is the first we've been made aware and of course will chase it up right away. I've immediately refunded your postage cost whilst we investigate what's happened. Please email me at mike@theincubatorshop.co.uk to discuss further and I'll do my best to resolve things right away. Best wishes, Mike - The Incubator Shop

Posted 6 years ago

The Incubator Shop is rated 4.9 based on 3,559 reviews