The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,490 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“exactly what we needed, fast delivery, (tho one delivered on saturday(next day delivery paid for) and one delivered on monday!)0rdered at same time. also,no phone contact available which is a shame. neverthe less..very good thanks”

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Posted 3 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 3 years ago

“Very good and fast service 1 day order second day received”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“fast and efficient”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“Great to be supplying from stock so no waiting. Great range to choose from and quick delivery”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“Quick delivery.”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“Very prompt delivery - easy to use website with lots of information. Once again a very positive shopping experience !”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“fast and efficient delivery.”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“What sort of eggs can be hatched could supermarket ones be hatched 😀”

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Posted 3 years ago

Hello Daniel, thank you for your review, however if you need help and advise when it comes to hatching you can contact us here - https://www.theincubatorshop.co.uk/faqs/ask-us-about-egg-incubators/ Kind Regards The Incubator Shop.

Posted 3 years ago

“Delivered much earlier than aspected Good people to do business with”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“Arrived on time and was competitively priced.”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“Fast efficient delivery, simple instructions and fingers are crossed for good results going forward. Would recommend”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“Ordered the Rcom Insect incubator after being alerted by the Uncubator shops "back in stock" option. Added to order with no problems. Kept informed at all stages throughout the process and incubator delivered super quick. Excellent service all round.”

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Posted 3 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 3 years ago

“10/10 delivery service excellent product is perfect well pleased thankyou”

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Posted 3 years ago

“The chicken guard door opener is brilliant, it is good to know are chickens are safe”

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Posted 3 years ago

“I’ve used The Incubator Shop a few times. Fast service. Reliable. I will use them again when I need to”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“5 star service as normal,prompt delivery and well packaged.”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“Great service. Ordered and delivered within 3 days. No hassle. Would recommend.”

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Posted 3 years ago

“No options for telephone contact! Had query regarding my order which needed resolving before shipping. Only contact option is through website, 5 days passed and still no response however item was shipped regardless.”

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Posted 3 years ago

Hi Peter, I'm so sorry to hear about your experience and wholeheartedly apologise for the inconvenience. You're correct that we don't offer a telephone service, but we do have a (usually) very reliable email system and typically reply to customers within an hour or two at most. But, on this occasion it looks like your email never reached us, we have since discovered an error on our website that prevented the email reaching us. Again, i am so sorry about this. For the trouble, we'd like to offer you a 50% refund on your order. I hope this is okay. But if you need another solution, please just email us at support@theincubatorshop.co.uk and we'll discuss the options. Best wishes, Mike.

Posted 3 years ago

“Very happy with products and service received. Would be 5* if we could have purchased a specific insert for duck eggs”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“Thermometer didn't.t quite fit was too thick compared to 1 that was originalhad to adjust carve out stopper”

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Posted 3 years ago

The Incubator Shop is rated 4.9 based on 3,490 reviews