The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,562 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,562 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

Write Your review

Tell us how The Incubator Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Incubator Shop 5 star review on 31st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product but I has 3 orders arrive same day in different packages 'and 3 lots of postage charges when they could have put them all together in one parcel and refunded difference.”

Helpful Report

Posted 4 years ago

Hello David, Thank you for your review and your feedback. I can see you placed your orders over the weekend all the next working day service. We try, where possible to try spot multiple orders and send them together to save on the postage for our customers. When separate orders are placed over the weekend when we come to process and dispatch them on a Monday we can't always see a customer has placed more than one order. I do apologise that we were unable to spot the orders you'd placed over the weekend and send them together in one parcel, however, as a gesture I have refunded the postage you paid on two of your orders. If you happen to place multiple orders within a short space of time, please contact us with your order numbers and we will be happy to see if we can send them together. Kind Regards Bronti The Incubator shop.

Posted 4 years ago

“Incubator shop has supplied a number of Brinsea units from incubators, brooders and automatic door openers. Fast delivery, have been really helpful on my enquiries and technical support direct from Brinsea has been excellent.”

Helpful Report

Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“just good all round , helpfull advice , easy to order and fast efficient delivery service, great products .”

Helpful Report

Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“i like you to send international shipments”

Helpful Report

Posted 4 years ago

“Very good to deal with. Website simple to use and the incubator arrived in super quick time. Great”

Helpful Report

Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“arrived next day”

Helpful Report

Posted 4 years ago

“I ordered a part on the 16/3/22 it’s now the 5/4/22 and still have not received it”

Helpful Report

Posted 4 years ago

Hello Philip, Thank you for your review and we are sorry to hear this. We dispatched your order on the 15th of March with Royal Mail, on an interntional tracked and signed for service. We have sent you an email and a private reply to this review with some more information about your delivery, which will hopefully aid in a successful delivery. Kind Regards Bronti The Incubator shop.

Posted 4 years ago

“Utterly delightful help given (and very prompt reply) when I sent an email enquiry for advice about which products to buy.No high pressure selling but gave me options which would suit my specific needs.I was so impressed that I placed an order with them and been very happy with the products. Would most definitely use again.”

Helpful Report

Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“Bit pricey, especially delivery for such a small item, but prompt service and did the job!”

Helpful Report

Posted 4 years ago

“Friendly and helpful. Great products. Fast delivery. Buy with confidence from the incubator shop”

Helpful Report

Posted 4 years ago

“Great service and products. Just a tip for the water humidity tube, draw water into the tube. Stop it at the opposite end with a finger or pinch the tube. Position the center of the tube within the humidity control as required, then place the stopped end into the incubator connector. Otherwise, water will not flow along the tube with ease or take a long time to get to the incubator when required. (Figured this on our own) Otherwise, happy eggs and humidity controlled. :)”

Helpful Report

Posted 4 years ago

“Most helpful support service, nothing to much bother Many thanks John”

Helpful Report

Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“Great company to buy from. Quick, efficient and good value. Highly recommended.”

Helpful Report

Posted 4 years ago

“Excellent service thanks”

Helpful Report

Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“Eggsellent range of products! Everything you need for raising poultry. Quick delivery and good communication.”

Helpful Report

Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“Always packed appropriately and I receive items really quickly”

Helpful Report

Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“Great service very happy with incubator. It arrived 2 days late but still happy”

Helpful Report

Posted 4 years ago

“Parcel arrived quickly and was well wrapped”

Helpful Report

Posted 4 years ago

“Great competitive shop..excellent service&aftersale team..definitely recommend”

Helpful Report

Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“very prompt delivery and excellent product”

Helpful Report

Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

The Incubator Shop is rated 4.9 based on 3,562 reviews