The Incubator Shop Reviews

4.9 Rating 3,395 Reviews
99 %
of reviewers recommend The Incubator Shop
4.9
Based on 3,395 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Incubator Shop Reviews

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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Excellent supplier of all things Brinsea
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Posted 1 month ago
Thank you - we're so pleased to receive your kind review!
Posted 1 month ago
Order delivered very quickly, absolutely delighted with the incubator
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Posted 2 months ago
Thank you - we're so pleased to receive your kind review!
Posted 2 months ago
Very quick delivery great quality product
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Posted 2 months ago
It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.
Posted 2 months ago
I ordered the incubator online, the process was straight forward and efficient and was delivered earlier than expected and was well packaged.
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Posted 2 months ago
It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.
Posted 2 months ago
Every time we order from the incubator shop the delivery is always on time or earlier than stated. The customer service is fantastic.
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Posted 2 months ago
So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.
Posted 2 months ago
Excellent customer service.
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Posted 2 months ago
Thank you - we're so pleased to receive your kind review!
Posted 2 months ago
Not only did they supply me quickly but they gave me a huge amount of help and information about an incubator that was malfunctioning that I had purchased abroad. I would not hesitate to make this your go to supplier .
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Posted 3 months ago
So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.
Posted 2 months ago
Ordered eggs for decoration only,arrived in perfect order.
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Posted 3 months ago
Thank you - we're so pleased to receive your kind review!
Posted 2 months ago
Thank you - we're so pleased to receive your kind review!
Posted 2 months ago
Very good customer service
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Posted 3 months ago
Thank you so much for giving The Incubator Shop a 5-star rating! We greatly appreciate your positive feedback and are thrilled that you had a great experience with us.
Posted 3 months ago
Very fast delivery. Used before and had a good experience so came back
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Posted 3 months ago
Thank you so much, we're glad to hear that you chose to come back to us based on your previous good experience. Customer satisfaction is our top priority.
Posted 3 months ago
Quickly shipped. Excellent products and very well priced.
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Posted 3 months ago
Thank you for your kind words and for choosing The Incubator Shop. We look forward to serving you again in the future!
Posted 3 months ago
Excellent service spare parts arrived quickly. Thank you 5*
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Posted 4 months ago
Thank you so much for taking the time to rate The Incubator Shop with five stars! We truly appreciate your support and are thrilled to hear that you had an excellent experience with us.
Posted 3 months ago
Very happy with service and very quick to deliver, have not used items as of yet but will update review when I have
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Posted 4 months ago
Thank you so much for taking the time to rate The Incubator Shop with 5 stars! We truly appreciate your kind words and support.
Posted 3 months ago
Brinsea Incubator Mini II Ex arrived well packaged and with all the manufacturer's information/advice sheets and guarantee registration details. Arrived well within the expected delivery time as I live on a fairly distant island.
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Posted 4 months ago
Thank you so much for taking the time to give The Incubator Shop a 5 star rating! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us.
Posted 3 months ago
Very quick delivery
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Posted 5 months ago
Fast service - would recommend.
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Posted 5 months ago
Excellent super fast service, good communication, thank you The Incubator Shop.
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Posted 6 months ago
We are so pleased to hear that you found our service excellent, Thank you for your kind review!
Posted 5 months ago
Packaging was very miss leading but customer service was great 👍
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Posted 6 months ago
Thank you Kyle. We appreciate it! It's great to hear that you liked our customer service. We agree that the packaging was misleading but we're glad it had no impact on your experience with us.
Posted 6 months ago
We used The Incubator Shop a few years ago to buy our Brinsea incubator and brooder and found them an exceptionally helpful efficient and competitively priced business. So it was great to find that they still are . I ordered a pack of plastic brooder covers - a necessary expense as chicks love to sit up on top - they arrived very promptly. Great service.
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Posted 6 months ago
Thank you so much for your 5-star rating of The Incubator Shop! We're so glad that you had a great experience with us and that our products met your expectations. Thank you again for your kind words!
Posted 6 months ago
excellent service and very professional as always
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Posted 6 months ago
Thank you so much Elwyn! We really appreciate your kind words about our excellent service.
Posted 6 months ago
The Incubator Shop is rated 4.9 based on 3,395 reviews