The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,181 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product and delivery all acceptable.”

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Thank you for your feedback :)

“Well executed transaction”

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Thank you for your feedback Anthony. We're pleased to hear that you were happy with the service. Have a good day, Alex

“Good info on order and items delivered in good time. I would use Hamilton Pen Co. For my future requirements.”

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Thank you for your review Peter. Glad to hear you were happy with everything. Have a good evening, Alex

“Product as described”

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Thank you for your review Michael. Have a good day, Alex

“Items were delivered quickly and they gave an extra pack of cartridges.”

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Thank you for your feedback! We are glad that you were happy with the service. If you have the time, it would be great to find out how we could have achieved that extra star.

“very easy and quick to use”

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Thanks for the review John. We'd love to hear how we could have achieved 5 stars in your opinion.

“Order was received on time”

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“Received the refills within a couple of days”

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“Delivered my favorite pencil :) I will check them out next time before I order my next stationary. The pencil was £6 cheaper than my local shop.”

The Hamilton Pen Company 4 star review on 4th July 2017

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“Fast shipping and well packaged”

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“Good range of stock on your website at competitive prices. Delivery was super-fast.”

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“requested by my grand daughter for school”

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“My order arrived quickly in working condition. I went with The Hamilton Pen Company, as it allowed conversion of the nib to a black chrome which was good. The quality of the pen was not as high as my previous Lamys with the edges being sharp. This was disappointing, though I presume this is an issue with the Lamy production. Some quality control would have made this a 5/5 rating.”

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“I have ordered a bottled ink, mechanical pencil and a fountain pen converter. They arrived in 3 days. Very pleased with the service.”

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“Fast, efficient, great product range, can't fault them.”

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“Good price and quick service. I needed j herbin cartridges. Ordered on Sunday, confirmed on Monday, delivered Tuesday.”

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“Very happy with the quality of the pencil and the speed of delivery. A few spare leads would have been handy.”

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Hi Fred, Thanks for your review. We are glad to hear the pencil made it to you safely and speedily! Many Thanks for your custom, Alex The Hamilton Pen Company

“Quick delivery, products as advertised. Negative point - website stated two different reductions for buying 3 refills but neither discount was applied.”

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“Service was good and quick, however, I was disappointed to see the same pens for about 60% cheaper on a popular online retail website. I wish I'd have checked before purchase. This is why I've rated good vs. very good.”

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Hi Stuart, Thanks for your review and feedback. We are sorry we couldn't match the price you found on another website for this product on this occasion. After receiving your review we have had a good scout around to see if our price is competitive compared to our other competitors and have found it to be cheaper then all bar one which is offering a major discount on quantities of 12. Unfortunately it's hard to compete against these massive reductions, but we hope that you will shop with us again and we will try our very hardest to keep on top of the competition and keep offering low prices. Many Thanks, Alex Hamilton Pens

“The Hamilton Pen Company were really good in processing my request which I think at the time was out of stock however they promised to dispatch as soon as the item arrived, which was a certain sized Pilot Parallel pen. I wanted to use this company as I felt the offers of similar products on the internet market were not the same and this company offered the pen at a reasonable price. I also needed a certain pen converter which I was having difficulty in finding at the time. I think the Hamilton Pen Company is very well worth a first visit for any items of stationery. Their prices are quite competitive.”

Helpful Report

Hi Lez. Many thanks for your review. We are glad you were happy with the overall shopping experience with us and that you believe us to be competitively priced on quality products. Sorry about the issue with stock, this is a very infrequent issue which we will make sure to keep a close eye on. We look forward to your custom in the future. Have a great day, Alex Hamilton Pens

The Hamilton Pen Company is rated 4.9 based on 3,181 reviews