The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,181 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Quality pens. Will shop here again”

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“Excellent service and most attractive pricing, coupled with next day dispatch. Very pleased.”

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“The order was punctual and accurate, so happy to use them again.”

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“The order for Cross pen refills was received very quickly (ballpoint pen and jumbo ballpoint pen) but I am finding that the ballpoint pen refill is skipping”

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“Goods arrived as advertised”

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“Ballpoint refill received promptly. Many thanks.”

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“The pen was a great addition that complemented a writing case I bought”

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“swift delivery, I'm waiting to see how long the refills last”

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“The quality of the Sakura pen is very good however it took a lot of time to arrive, that is my only issue. I will definitely buy again regardless.”

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The reason your item took a long time to arrive is because you gave us an incomplete address, you failed to give a house number to deliver to so Royal Mail returned the parcel to us as they could not deliver. We emailed you immediately and you said the address without a house number was correct. We emailed you again and eventually you gave us the house number you live at and we re-sent your parcel. That is why it took a lot of time to arrive!

“Efficient. Pens arrived promptly as ordered. Nothing more to add.”

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“great looking pen light easy to write. I would like to see an option in white in a better quality and more expensive pen”

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“Quick and efficient”

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“Packaging was damaged by Royal Mail. Fortunately all the pens were intact. Very prompt service.”

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“The service and speed were excellent. The expense a bit pricey”

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“Just what we wanted”

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“Easy to use web-site. Speedy delivery”

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“delivery good but some of the pilot g-tec c4 pens i ordered might be old stock. the ink doesn't flow that brilliantly. nonetheless they are the best pens of their kind on the market and your prices are good.”

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I can assure you that all our G-TEC-C4's have been received from Pilot within the last 6 months so are certainly not old stock.

“Quality product delivered reasonably well in spite of present virus problems”

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“Very good service .”

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“Very pleased with Hamilton pen co, excellent service and speedy delivery. I would have liked to have given 5 * but on using items in my order the silver pen in the set, only had a shimmer to the ink for a very tiny start of my script, then just looks Grey and I only wrote a short note in a card but the ink faded so much I had to swap to another pen to finish & make it visible. Quite a let down.”

Helpful Report

The Hamilton Pen Company is rated 4.9 based on 3,181 reviews