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The Hamilton Pen Company Reviews

4.9 Rating 2,930 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

Company Reviews

Product Reviews

4.9

Based on 2,930 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 22nd February 2024

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The Hamilton Pen Company 5 star review on 17th January 2024

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The Hamilton Pen Company 5 star review on 15th October 2023

The Hamilton Pen Company 5 star review on 16th June 2022

28

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wide variety of pens and inks, great prices and fast shipping! I had to return a fountain pen, as I found it was too slippery for me to write with because of the metallic grip. Nigel was absolutely brilliant, making the return a breeze and provided excellent customer service. Highly recommended! Thank you very much!”

“I haven't received my order yet, and can't find out any shipping info on it since it was processed in Langley, UK on March 18, 2022. I'd love to know if it's on it's way and when I might get it, since it's been 3 weeks now.”

“Quick delivery and item as described - beautiful pen. Thank you!”

“The service from Hamilton Pen co was excellent. No issues with delivery etc. Unfortunately the product which I chose did not meet my expectations. No reflection on Hamilton Pen co at all. Excellent service.”

“Great selection and great customer service and rapid delivery. Thanks guys Johnniefoxbar”

“Esterbrook Estie Nebulous Plume limited edition arrived without the pen. Only the box arrived with the ink. I’m waiting for Hamilton Pens to provide a solution. Edit/Update Nigel went the extra mile to ensure I received my purchase. His care, attention to customer service, and understanding of the situation left a lasting impression. I will be purchasing from Nigel at Hamilton Pens again.”

“Good service, good prices. Cannot fault them”

“I made a payment and at checkout I got a message saying "payment details could not be verified" even though the money left my bank account. Tried calling and emailing and have recieved no answer.”

Mikel You made four payment attempts, today Saturday. 3 of them failed as the post code for the card you were using was incorrect and 1 failed as there were insufficient funds on your card. If you telephoned we could not have answered as it is Saturday and the office is closed. When a payment by card is attempted the bank takes an authorisation for the amount which will be cancelled if there is a problem with the details provided resulting in the payment being rejected. Totally incorrect for you to have left this feedback.

“Great Job , Great professional service.”

“I've been using writing paper and inks from Hamilton pen com. For a couple years now. The quality of all there products is superior and always delivered here in the US in perfect condition and fast. I highly recommend Hamilton pen company..”

“My refill arrived very quickly.”

“Once items clear customs, all is perfect. My new nib elevated my writing experience.”

“We bought Sheaffer fountain pen cartridges, they did not fit. We have sent a message but have not had a satisfactory reply.”

“Good and efficent service very fast and web easy to follow”

“Order delivered promptly in sensible packaging (not excessive for the size of contents). Would certainly use Hamilton Pen Company again.”

“Very happy with all the products and quick delivery”

“Best price and delivery times and costs”

“The refills were not well described and are not compatible with the pen I bought them for.”

Hi Shiv The description of this refill on our website is absolutely clear, in fact I do not see how we could make it any clearer. We even advise customers to compare their refill with the image to double-check it is the correct one they require and we list the pen models it will fit. If it does not fit your pen then I am puzzled as to why you have not contacted us for assistance or returned them for a refund.

“Excellent, prompt, courteous and friendly service. Quick delivery. Very knowledgable company.”

“Excellent and very prompt service. Delighted with turquoise ink. Thankyou”

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The Hamilton Pen Company is rated 4.9 based on 2,930 reviews