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The Hamilton Pen Company Reviews

4.9 Rating 2,939 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

Company Reviews

Product Reviews

4.9

Based on 2,939 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 22nd February 2024

The Hamilton Pen Company 5 star review on 17th January 2024

The Hamilton Pen Company 5 star review on 17th January 2024

The Hamilton Pen Company 5 star review on 17th January 2024

The Hamilton Pen Company 5 star review on 17th January 2024

The Hamilton Pen Company 5 star review on 15th October 2023

The Hamilton Pen Company 5 star review on 16th June 2022

28

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service . Two bottles ink arrived -not over protected by packaging but all well and good delivery time.”

“I’m delighted to have found a rare pen from the Hamilton Pen Company and honestly I can’t find it anywhere else on the internet. It’s literally unique! That’s truly a miracle! Yet the additional purchase of a pen refill wasn’t that successful, which I believe was an occasional computer glitch and nevertheless it didn’t get on my nerves anyway. I will keep browsing the online store occasionally for special collections.”

“Bought the Pilot Iroshizuku Ink - Boxed Set of Three Mini Inks. The box clips shut, is useful and looks smart, the 3 inks are fabulous, this would make a beautiful gift for someone. The J.Herbin ink cartridges will not fit a Parker pen because the cartridge is small in diameter, there was no warning in the description so I bought 3 tins for nothing! I deducted 1 star for that reason. Delivery and communication was spot on”

Hi Savash, the only cartridges that will fit a Parker pen are the Parker's own Quink cartridges. The documentation that would have been with the pen when purchased would have stated that. Parker pens also come with a cartridge from which you can easily see that the Parker cartridge is dramatically different to the Herbin one which should perhaps have rung a warning bell that it may not fit! We state what pens refills fit, it is not customary to state what they do not! Regards Nigel

“Good quality and efficient ordering process. Thank you.”

“Excellent customer service. Superb fountain pens. The only disappointing thing was that they didn’t have the pen in stock which I had ordered online.”

“Prompt service, superior products. I bought Blackwing matte pencils, to see if their reputation is justified. Very fine pencils of matte, dark graphite with a velvet quality, similar to the best compressed charcoal pencils.”

“Good service; disappointed by the shipping charges.”

Alasdair Why on earth would you be disappointed at being charged £1.50 for post and packing when you purchase an item for £4.90? Our biggest competitor would have charged you £4.99 for the item and £2.50 for postage! The cost of sending a large letter with Royal Mail is £1.29 and we also have to pay vat from the £1.50 we charge making the net revenue to us £1.25, 4p less than we have to pay to send the item. The padded envelope costs around 8p so we actually charge you 12p less than it costs us and that disappoints you??

“I was able to buy the cartridges I wanted until I found this company. It was quick and easy to order and the delivery was equally quick. I will use this company again.”

“Good variety of colours and quick delivery”

“Excellent service. Quality pens. Will shop here again”

“Excellent service and most attractive pricing, coupled with next day dispatch. Very pleased.”

“The order was punctual and accurate, so happy to use them again.”

“The order for Cross pen refills was received very quickly (ballpoint pen and jumbo ballpoint pen) but I am finding that the ballpoint pen refill is skipping”

“Goods arrived as advertised”

“Ballpoint refill received promptly. Many thanks.”

“The pen was a great addition that complemented a writing case I bought”

“swift delivery, I'm waiting to see how long the refills last”

“The quality of the Sakura pen is very good however it took a lot of time to arrive, that is my only issue. I will definitely buy again regardless.”

The reason your item took a long time to arrive is because you gave us an incomplete address, you failed to give a house number to deliver to so Royal Mail returned the parcel to us as they could not deliver. We emailed you immediately and you said the address without a house number was correct. We emailed you again and eventually you gave us the house number you live at and we re-sent your parcel. That is why it took a lot of time to arrive!

“Efficient. Pens arrived promptly as ordered. Nothing more to add.”

“great looking pen light easy to write. I would like to see an option in white in a better quality and more expensive pen”

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The Hamilton Pen Company is rated 4.9 based on 2,939 reviews