The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 8,505 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 8,505 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered new battery for my powakaddy. Very easy to order, good price even though it made me gulp and very quick delivery.”

Helpful Report

Posted 2 months ago

Hi Frederick, thank you for your feedback. We're pleased you found ordering your PowaKaddy battery easy, and that it arrived quickly. Hope you enjoy your golf this season.

Posted 2 months ago

“Quick service, great price, excellent product”

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Posted 2 months ago

Hi Kevin, thank you for your feedback. We're pleased you were happy with the quick service, price, and product. Hope you enjoy your golf this season.

Posted 2 months ago

“Good customer service, easy on line booking & delivery”

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Posted 2 months ago

Hi Loraine, thank you for your feedback. We're pleased you found our online booking easy and were happy with the customer service and delivery. Wishing you a good season of golf ahead.

Posted 2 months ago

“Delivered the item ordered very quickly, and at a good price. Will use them again.”

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Posted 2 months ago

Hi Mike, thank you for your feedback. We're pleased your order arrived quickly and at a good price, and we look forward to serving you again at TGSO.

Posted 2 months ago

“Many thanks for your service. Unfortunately the golf shoes are too small. I need a size larger. Regards John”

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Posted 2 months ago

Hi John, Thank you for your message. No problem — you can return the shoes using our returns portal here: https://www.thegolfshoponline.co.uk/returns/ . The portal will guide you through the simple steps to generate a returns label and send the shoes back to us. If you need any advice on sizing or help with the exchange, just let us know and we’ll be happy to assist. Many thanks Julia The golf Shop Online

Posted 2 months ago

“Great prices and a great service 👍”

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Posted 2 months ago

Hi John, thank you for your feedback. We're pleased you’re happy with the prices and service. Wishing you a good season of golf ahead.

Posted 2 months ago

“I was not in to receive package and it was returned to DPD warehouse. From there DPD were requested to return to yourselves which I find bizarre. So thus far my experience has been poor. Why request a return and when will it be resent? Iain”

Helpful Report

Posted 2 months ago

Hi Iain, Thanks for your review, and I’m sorry for the frustration this has caused. I’ve spoken with you on the phone today and apologised for the inconvenience. We’ll get the wedges sent back out to you as soon as they arrive with us, and as discussed, we’ll give you a call before they leave so we can arrange delivery at a time that works for you. If anything changes in the meantime, please feel free to get in touch. Many thanks Julia

Posted 2 months ago

“Prompt delivery of order! Thank you.”

Helpful Report

Posted 2 months ago

Hi Adele, thank you for your feedback. We're pleased your order was delivered promptly. Wishing you a good season of golf ahead.

Posted 2 months ago

“Very helpful staff member helped me select a pair of golf shoes. I had a refund credit to use and the transaction went smoothly. New shoes arrived two days later and are a great fit. Five star service as usual.”

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Posted 2 months ago

Hi Mark, thank you for your feedback. We're pleased you received helpful advice, had a smooth transaction, and that your new shoes fit perfectly. Wishing you a good season of golf ahead.

Posted 2 months ago

“Website easy to navigate and next day delivery. Excellent service, thank you.”

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Posted 2 months ago

Hi, thank you for your feedback. We're pleased you found our website easy to use and were happy with the next-day delivery and service. Wishing you a good season of golf ahead.

Posted 2 months ago

“Delighted with my online purchase of Footjoy waterproof golf shoes. Great price & speedy delivery. I will be using The Golf Shop Online for future purchases 👏👏”

Helpful Report

Posted 2 months ago

Hi Paul, thank you for your feedback. We're pleased you’re happy with your FootJoy waterproof shoes, the price, and speedy delivery. We look forward to serving you again at TGSO.

Posted 2 months ago

“Excellent service, quick delivery!”

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Posted 2 months ago

Hi Ben, thank you for your feedback. We're pleased you were happy with the service and quick delivery. Wishing you a good season of golf ahead.

Posted 2 months ago

“I can’t leave a valid review as I have yet to receive the shoes… your chosen courier service do not deliver when they say they will ( most recent was supposed to be in the afternoon… I was home from work by 12.30 and had already missed them )… they gave not responded to my email . Juliet R”

Helpful Report

Posted 2 months ago

Hi Juliet, I’m really sorry for the trouble you’ve had with the delivery. I’ve just spoken with your husband on the phone, and I’m now in touch with DHL. They’ve confirmed they’ll get this out for delivery tomorrow, and I’ve added the instructions he provided to help avoid any further issues. If you have any problems with tomorrow’s delivery, please let me know and I’ll sort it straight away. Many thanks Julia

Posted 2 months ago

“Excellent service, web site easy to navigate, great prices and order arrived very quickly.”

Helpful Report

Posted 2 months ago

Hi Richard, thank you for your feedback. We're pleased you found our website easy to use, liked the prices, and that your order arrived quickly. Hope you enjoy your golf this season.

Posted 2 months ago

“Fast delivery. A great price for both shoes and wedge can't gi wrong with Footjoys and vokey wedges.”

Helpful Report

Posted 2 months ago

Hi Mark, thank you for your feedback. We're pleased you were happy with the fast delivery, great price, and your FootJoy shoes and Vokey wedge. Hope you enjoy your golf this season.

Posted 2 months ago

“Excellent service , extremely quick delivery and good prices”

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Posted 2 months ago

Hi Malcolm, thank you for your feedback. We're pleased you were happy with the service, quick delivery, and prices. Hope you enjoy your golf this season.

Posted 2 months ago

“Great service.”

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Posted 2 months ago

Hi, thank you for your feedback. We're pleased you were happy with the service. Wishing you a good season of golf ahead.

Posted 2 months ago

“Still not got my order”

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Posted 2 months ago

Hi Rob, We’re very sorry for the delay with your order. Your parcel was dispatched on the 10th of November, and DX attempted delivery on the 11th but have run into a few issues since then. I can see that your parcel is on the van today and is due for delivery between 13:19 and 15:19. If there are any problems, please don’t hesitate to contact us at customerservices@thegolfshoponline.co.uk and we’ll be happy to help. Many thanks Julia The Golf Shop Online

Posted 2 months ago

“Excellent service and delivery on time!”

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Posted 2 months ago

Hi Tony, thank you for your feedback. We're pleased you were happy with the service and on-time delivery. Wishing you a good season of golf ahead.

Posted 2 months ago

“Good service and product as described. Also received delivery early. Excellent.”

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Posted 2 months ago

Hi David, thank you for your feedback. We're pleased you were happy with the service, product, and early delivery. Wishing you a good season of golf ahead.

Posted 2 months ago

The Golf Shop Online is rated 4.9 based on 8,505 reviews