The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,389 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First rate delivery and service from what I believe is the best online supplier of golf equipment. Cannot fault any part of the purchase.”

Helpful Report

Posted 3 days ago

Hi Edwin, thank you for your kind words. We're thrilled to hear you're so pleased with the delivery and service. We truly appreciate your feedback and look forward to serving you again. We hope to see you again at TGSO!

Posted 1 day ago

“The golf case appears strong and well made. The service from the company was good.”

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Posted 3 days ago

Hi Mike, thank you for your feedback. We're pleased to hear you're happy with the quality of your golf case and the service you received. Wishing you a good season of golf ahead!

Posted 1 day ago

“Excellent service with very quick delivery. Also super pleased with my Ecco shoes which fit perfectly!”

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Posted 3 days ago

Hi Andrea, thank you for your feedback. We're thrilled to hear you're happy with your Ecco shoes and that they fit perfectly. We're also glad the delivery was quick and that you received excellent service. We hope you enjoy your golf this season!

Posted 1 day ago

“Good selection of golf trousers covering my size. Trousers delivered very quickly and very happy with the service.”

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Posted 3 days ago

Hi John, thank you for your feedback. We're pleased to hear that you found a good selection of golf trousers in your size and that they arrived quickly. We’re glad you're happy with the service. Wishing you a good season of golf ahead.

Posted 1 day ago

“Item still not received very disappointing”

Helpful Report

Posted 3 days ago

Hi Pamela, Thank you for your feedback, and we’re sorry for any frustration caused. We wanted to let you know that your order was dispatched on the 16th of April, and while the recent bank holidays have caused a slight delay with the courier, your delivery is due to arrive today. We really appreciate your patience and understanding, and we’re confident your order will be with you very shortly. If there’s anything else we can help with in the meantime, please don’t hesitate to get in touch. Best regards, The Golf Shop Online Team

Posted 2 days ago

“Received my oder of Callaway Golf shoes in good time. They were great looking, very comforable to wear & bought at a super price. Will use this shop again.”

Helpful Report

Posted 3 days ago

Hi Robert, thank you for your kind feedback. We're thrilled to hear that your Callaway Golf shoes arrived on time and that you find them comfortable and great-looking. We always aim to offer competitive prices, and it's fantastic to know you’ll be using us again. Hope you enjoy your golf this season.

Posted 1 day ago

“Great service as usual from The golf shop online”

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Posted 3 days ago

Hi Alan, thank you for your feedback. We're pleased to hear you're happy with our service. Hope you enjoy your golf this season.

Posted 1 day ago

“Great polo shirt, stylish comfortable and easy to clean”

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Posted 3 days ago

Hi James, thank you for your review. We're glad to hear you're happy with the polo shirt. Hope you enjoy your golf this season.

Posted 1 day ago

“Extremely impressed with service and very fast delivery”

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Posted 3 days ago

Hi Victor, thank you for your great feedback. We're pleased to hear that you were impressed with our service and delivery. We hope to see you again at TGSO.

Posted 1 day ago

“Very quick and easy to use on their website, the order was sent out earlier than I had anticipated due to the bank Holiday weekend. Much appreciated thank you. Will use your site again and would recommend you to my friends.”

Helpful Report

Posted 3 days ago

Hi Malcolm, thank you for your kind words. We're delighted to hear that your order was processed quicker than expected. We look forward to serving you again in the future and appreciate your recommendation to friends. We hope to see you again at TGSO.

Posted 1 day ago

“The FJ white polo ladies top was very nice. Good fit, long enough. Nice material. Very happy.”

Helpful Report

Posted 3 days ago

Hi Janet, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 day ago

“............”

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Posted 3 days ago

Hi Steven, thank you for your feedback. If you need anything further, don't hesitate to reach out. We hope to see you again at TGSO.

Posted 1 day ago

“Excellent service. Item as described. Arrived on time.”

Helpful Report

Posted 3 days ago

Hi, thank you for your feedback. We're glad to hear the item arrived as expected and on time. We hope to see you again at TGSO.

Posted 1 day ago

“Great product, fast delivery”

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Posted 3 days ago

Hi, thank you for your feedback. We're pleased to hear you're happy with the product and delivery. We hope to see you again at TGSO.

Posted 1 day ago

“Found a great shirt for a really good price, and the delivery by royal mail was super quick, delivered in three days and it was a Bank holiday.”

Helpful Report

Posted 3 days ago

Hi Paul, thank you for your review. We're glad you found a great shirt at a good price and that the delivery was so quick, even over a Bank holiday. We hope to see you again at TGSO.

Posted 1 day ago

“Just ordered new gloves. Good range and arrived on time. All good.”

Helpful Report

Posted 3 days ago

Hi Steve, thank you for your review. We're pleased to hear your gloves arrived on time and met your expectations. We hope to see you again at TGSO.

Posted 1 day ago

“Exceptional service from Ben.... highly recommended.”

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Posted 3 days ago

Hi Stuart, thank you for your feedback. We're glad Ben could assist you so well. We hope to see you again at TGSO.

Posted 1 day ago

“Made two order one on Sunday one on Monday the Monday order has arrived the Sunday order still not even dispatched this day and age terrible customer service if Amazon can deliver same day a smallish online business that relies on sales should be able dispatch in less than a week unacceptable”

Helpful Report

Posted 3 days ago

Hi Christopher, Thank you for your feedback, and we're sorry to hear you're disappointed. Your order includes a putter that we needed to source directly from TaylorMade. While we do keep a large amount of stock, some specialist items are ordered in from the manufacturer, which can slightly extend the dispatch time. However, we are still within the quoted delivery window of 3–7 working days, and your order should leave us in the next few days. We understand delays can be frustrating and really appreciate your patience. If you have any questions or need further help, please don’t hesitate to get in touch. Best regards, The Golf Shop Online Team

Posted 2 days ago

“Great selection of golf gear at really good prices. Delivered quickly.”

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Posted 4 days ago

Hi Callum, thank you for your feedback. We're pleased to hear that you enjoyed our selection and service. We hope to see you again at TGSO.

Posted 1 day ago

“Delighted with my purchases from The Golf Shop online. Waterproof jacket and FJshoes perfect. Great fit, great quality, fabulous prices. Did take a week to deliver , otherwise great.”

Helpful Report

Posted 4 days ago

Hi Maureen, thank you for your feedback. We're delighted to hear that you're happy with your waterproof jacket and FJ shoes. We do our best to ensure speedy delivery, and we appreciate your patience. We hope to see you again at TGSO.

Posted 1 day ago

The Golf Shop Online is rated 4.9 based on 6,389 reviews