The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.87

4.9 Rating 10,021 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 10,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, competitive price, quick delivery.”

Helpful Report

Posted 3 days ago

Hi Vaughan, thank you for your feedback. We really appreciate your comments and are glad to hear you had a positive experience. We hope to have the opportunity to earn a 5-star review from you on your next visit. Enjoy your golf this season.

Posted 3 days ago

“I wore these shoes for the first time for a 9-hole competition on the hottest day so far in August. Towards the end of the round they became a little uncomfortable, quite understandably, but overall they were comfortable and I am quite happy with my purchase.”

Helpful Report

Posted 4 days ago

Hi, thank you for your review. We’re pleased to hear the shoes were comfortable overall, even after 9 holes on such a hot day, and that you’re happy with your purchase. Hope you enjoy your golf this season.

Posted 3 days ago

“Thanks Golfshop on line, after placing an order for three Items which came quickly, I then had to return all three items back, a hat to small [no alteranative] prefered one jacket over another but to large. No fuss, returned as mentioned with a requst for smaller size jacket, and again quick turn around, thank you.”

Helpful Report

Posted 2 weeks ago

Hi Ronald, thank you for your review. We're pleased to hear the returns process was straightforward and that we could arrange a smaller jacket for you with a quick turnaround. We appreciate your patience and kind words, and we hope you’re happy with your new jacket.

Posted 1 week ago

“I was glad I ordered from the golf shop.. Good quality sweater ..quick and easy tracked delivery..thank you”

Helpful Report

Posted 2 weeks ago

Hi Robert, thank you for your feedback. We really appreciate your comments and are glad to hear you had a positive experience. We hope to have the opportunity to earn a 5-star review from you on your next visit. Enjoy your golf this season.

Posted 1 week ago

“Everything delivered quickly and as described!! Will use again for sure”

Helpful Report

Posted 2 weeks ago

Hi Wayne, thank you for your feedback. We really appreciate your comments and are glad to hear you had a positive experience. We hope to have the opportunity to earn a 5-star review from you on your next visit. Enjoy your golf this season.

Posted 1 week ago

“QUICK SERVICE ,EASY WEBSITE AND GOOD RETURNS-GREAT SHOES”

Helpful Report

Posted 2 weeks ago

Hi Russell, thank you for your review. We're pleased to hear you found our website easy to use and were happy with the service and returns process. It's great to know you’re enjoying your shoes, and we appreciate your support. We hope to see you again at TGSO.

Posted 2 weeks ago

“Easy to order from, turns up quickly and good quality”

Helpful Report

Posted 2 weeks ago

Hi, thank you for your feedback. We really appreciate your comments and are glad to hear you had a positive experience. We hope to have the opportunity to earn a 5-star review from you on your next visit. Enjoy your golf this season.

Posted 2 weeks ago

“The shoes were great and delivered as scheduled. However the golf shop used the post office as a carrier. I specified the delivery to be to my neighbours house and this was confirmed by the post office shortly after my request was made. The parcel was left on the drive of my house under my car. I was lucky to get them as I was away from home during the week of delivery I can't risk future purchases as I cannot trust the carrier”

Helpful Report

Posted 2 weeks ago

Hi Martin, Thank you for taking the time to leave us a review. We’re really pleased to hear you were happy with the shoes and that they arrived as scheduled. We’re very sorry to hear about the issue with the delivery. We appreciate you bringing this to our attention and will certainly pass your feedback on regarding the delivery service. We’re sorry that this experience has affected your confidence in ordering from us in the future. We are always here to help, we can discuss delivery options before you order next time if this helps, please feel free to contact us on 0800 368 1097. Many thanks Julia The Golf Shop Online

Posted 1 week ago

“Good selection at good prices”

Helpful Report

Posted 2 weeks ago

Hi Chris, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 2 weeks ago

“Very comfy la ces holes a bit wide.”

Helpful Report

Posted 3 weeks ago

Hi, thank you for taking the time to leave us a review. We're delighted to hear you find the product very comfortable and appreciate your feedback regarding the fit. We appreciate your support and hope to see you again at TGSO.

Posted 3 weeks ago

“This was a replacement head cover for my Spider putter and was delivered quickly and arrived in good condition It is good quality”

Helpful Report

Posted 3 weeks ago

Hi Chris, thank you for taking the time to leave us a review. We're delighted to hear you were happy with your replacement Spider putter head cover and that it arrived quickly and in good condition. We appreciate your support and hope to see you again at TGSO.

Posted 3 weeks ago

“Problems with original order availability, but sorted out promptly”

Helpful Report

Posted 4 weeks ago

Hi, thank you for taking the time to leave a review. We're sorry there was an issue with the original order, but we're glad we could get this resolved promptly for you. We really appreciate your understanding and support, and hope to see you again at TGSO!

Posted 4 weeks ago

“Item received as per description, but badly damaged box received from courier.Referred back to sender for review.”

Helpful Report

Posted 1 month ago

Hi Keith, thank you for your review. We're sorry to hear your parcel arrived with a damaged box, but pleased that the item was received as described. Thank you for bringing this to our attention, and we hope to see you again at TGSO.

Posted 1 month ago

“Quality item and fast delivery. Excellent coms , highly recommended.”

Helpful Report

Posted 1 month ago

Hi Nigel, thank you for your review. We're pleased to hear you’re happy with the quality of your item, fast delivery and communication received. Thank you for your recommendation, and we hope to see you again at TGSO!

Posted 1 month ago

“after my order was successfuly placed i recieved e-mails telling me to compete my order and clear my basket and that was annoying,however apart from that little mistery all was well.”

Helpful Report

Posted 1 month ago

Hi Jim, Thank you for your review and for your feedback. We're pleased to hear that everything went well with your order overall. We do apologise for the confusing emails you received after placing your order. That certainly shouldn't have happened, and we appreciate you bringing it to our attention. We'll look into why those messages were sent so we can help prevent it from happening again. Thanks again for your order, and we hope to see you again soon. Kind regards, Julia The Golf Shop Online Team

Posted 1 month ago

“Order and delivery all effectively carried out - so the score is 4 out of 5. Think jars how you can stand out from the bunch and earn an experience score of 5”

Helpful Report

Posted 1 month ago

Hi Douglas, Thank you for your review and for your honest feedback. We're pleased to hear your order and delivery went smoothly. We believe our customer service is what really sets us apart, and we always strive to go the extra mile whenever our customers need help before or after their purchase. Your feedback is appreciated and motivates us to keep improving every aspect of the shopping experience. We hope we'll have the opportunity to earn that fifth star from you next time. Kind regards, Julia The Golf Shop Online Team

Posted 1 month ago

“The golf shirts are great.”

Helpful Report

Posted 1 month ago

Hi Jill, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 month ago

“The experience with selecting and purchasing my golf trolly was great. I am happy with trolly and cost. I know the delivery is passed to a delivery company, but when I got the notification for delivery I knew I wouldn't be at home. I tried really hard to get in touch with the courier, but their web site had no option to reschedule delivery and no way to talk to someone. They delivered and left it on the doorstep. Fortunately it was still there when I got home.”

Helpful Report

Posted 1 month ago

Thank you for your review! We're delighted to hear that you had a great experience selecting and purchasing your golf trolley, and that you're happy with both the product and the price. We're sorry to hear about the difficulty you experienced with the delivery. While the courier manages the delivery process, we completely understand how frustrating it can be when you're unable to reschedule or speak to someone directly. For any future deliveries, please don't hesitate to contact us first. We have direct contacts with our courier partners and can often help resolve delivery issues or arrange changes much more quickly on your behalf. Thank you again for your feedback, and we hope you enjoy your new golf trolley!

Posted 1 month ago

“As described and arrived quickly”

Helpful Report

Posted 1 month ago

Hi C, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 month ago

“Good quality shoes and gloves purchased at very reasonable prices. Will use this company again and already mentioned to friends. Thanks”

Helpful Report

Posted 2 months ago

Hi, thank you for your feedback. We are pleased that you were happy with the quality of the shoes and gloves and that you found them to be good value. Thank you as well for recommending us to your friends. It really means a lot. We appreciate your comments and hope we can earn that fifth star from you next time. We hope to see you again at TGSO.

Posted 2 months ago

The Golf Shop Online is rated 4.9 based on 10,021 reviews