The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 7,941 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 7,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks for your service. Unfortunately the golf shoes are too small. I need a size larger. Regards John”

Helpful Report

Posted 3 days ago

Hi John, Thank you for your message. No problem — you can return the shoes using our returns portal here: https://www.thegolfshoponline.co.uk/returns/ . The portal will guide you through the simple steps to generate a returns label and send the shoes back to us. If you need any advice on sizing or help with the exchange, just let us know and we’ll be happy to assist. Many thanks Julia The golf Shop Online

Posted 1 day ago

“All good ordered the item and it came within a few days”

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Posted 1 week ago

Hi Hilary, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 week ago

“Very good shoes which I will keep, but I was expecting spiked shoes. In the circumstances could you offer an additional discount for spikes? Thank you. Best regards John”

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Posted 1 week ago

Hi John, Thanks for the review — glad to hear you’re happy with the shoes. These are made with ECCO’s MTN GRIP sole, which has three different sections to give traction, stability, and rotational support. We also show an image of the sole on the product page to help customers see the design. These shoes don’t take spikes. They’re built with a moulded, spikeless sole, so there’s nowhere to add spikes afterwards. If you’d prefer a spiked model instead, we’re happy to help you find the right pair. Let us know what you’d like to do. Many thanks Julia The Golf Shop Online

Posted 1 week ago

“All good no problems”

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Posted 1 week ago

Hi Victor, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 week ago

“The process was very efficient and an excellent way to buy golf clubs and other golf accessories.”

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Posted 1 week ago

Hi Harry, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 week ago

“Easy to use website with good products and staff available if required. However, I would not recommend the Motocaddy Micro golf trolley which I bought. It folds very small but the folding front wheel gets tangled as it folds making it a faff to use. No criticism of The Golf Shop though”

Helpful Report

Posted 1 week ago

Hi Robert, Thank you for your review and feedback. We’re glad to hear you found our website easy to use and our team helpful. We appreciate your comments about the Motocaddy Micro trolley. It’s useful to know how the folding front wheel can be tricky, and we’ll pass this feedback on. Hopefully, it becomes easier to manage with a bit of practice. Many thanks Julia The Golf Shop Online

Posted 1 week ago

“Excellent item and price delivery was a problem DHL”

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Posted 2 weeks ago

Hi Graham, thank you for your feedback. We’re sorry to hear there was a delivery issue, but glad you were pleased with the item and price. Wishing you a good season of golf ahead.

Posted 1 week ago

“Fast efficient service, good value”

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Posted 2 weeks ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 2 weeks ago

“Very good, hassle-free order process and delivery”

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Posted 2 weeks ago

Hi Chris, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 2 weeks ago

“Easy to order and prompt delivery couldn't ask for more”

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Posted 2 weeks ago

Hi Peter, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 2 weeks ago

“Purchasing online was easy and it was great free postage to Belfast!”

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Posted 2 weeks ago

Hi Stephen, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 2 weeks ago

“Had a problem with the website ordering online ,but I phoned the shop and the service was very good. I will definitely be ordering other equipment”

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Posted 2 weeks ago

Hi, thank you for your review. We’re pleased our team were able to help with your order and that you’re happy with the service received. We look forward to your next order at TGSO.

Posted 2 weeks ago

“They’re the kind of professionals who go above and beyond — trustworthy and truly dedicated.”

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Posted 1 month ago

Hi Sullivan, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 month ago

“I placed an order to be delivered to my daughter's as I was away, but DPD delivered it to my address. I am unable to exactly say when it was delivered, or if it was on time, or not.”

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Posted 1 month ago

“Fast and efficient delivery of Footjoy ladies golf shoes at a good price 👌”

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Posted 1 month ago

Hi Julia, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 month ago

“I like the trousers , now that I have got the right size . Still too long , but Sending things back can be expensive, which makes one wonder if buy on line is the sensible option . The process of returning goods is time consuming especially if you don't have a printer , for the parcel . I have bought things from The Golf Shop in the past , and been very satisfied with the service. Clothing I might think twice about .”

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Posted 1 month ago

“Delivered on time wrong size ordered but fits my wife beautifully so all good. I now need to order an xxlarge for myself.”

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Posted 2 months ago

Hi Michael, thank you for your feedback. We’re glad the item fits your wife well and that you’re planning to order one for yourself. We hope to see you again at TGSO.

Posted 2 months ago

“No issues at all.”

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Posted 2 months ago

Hi Ann, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 2 months ago

“No problem ordering but delivery email said you had passed to delivery who gave a date then cancelled and delivered two days later”

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Posted 2 months ago

“Excellent product Excellent service”

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Posted 2 months ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 2 months ago

The Golf Shop Online is rated 4.9 based on 7,941 reviews