The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 8,298 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 8,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! I actually went to the warehouse having called first to enquire about what club I was interested in. I was able to look at the club first before buying it there and then to take away. Very easy, very friendly people. Would shop again”

Helpful Report

Posted 1 month ago

Hi Liam, thank you for your review. We’re pleased you were happy with the service received and found our team friendly and helpful. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 month ago

“Excellent service and pricing.”

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Posted 1 month ago

Hi Alyson, thank you for your review. We’re pleased you were happy with the service received and pricing. Wishing you a good season of golf ahead.

Posted 1 month ago

“All good again…easy to order on line..great choice and prices..and a quick delivery..many thanks again..great stuff.”

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Posted 1 month ago

Hi Kenneth, thank you for your review. We’re pleased you were happy with the range of products, prices, and service received. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 month ago

“excellent service,,change of items to a smaller size handled quickly and efficiently”

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Posted 1 month ago

Hi John, thank you for your review. We’re pleased you were happy with the service received and that your exchange was handled efficiently. We hope to see you again at TGSO.

Posted 1 month ago

“I purchased a pair of FJ ladies golf shoes. The shoes were delivered quickly and service was very good. Would recommend”

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Posted 1 month ago

Hi Sue, thank you for your review. We’re pleased you were happy with the service received and your FootJoy golf shoes. We hope to see you again at TGSO.

Posted 1 month ago

“GSO always seem to come through with the best prices, coupled with free shipping. No brainer to come back time and time again.”

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Posted 1 month ago

Hi Dominic, thank you for your continued support and kind words about our prices and delivery. We hope to see you again at TGSO.

Posted 1 month ago

“My golf club was delivered on time and in a well protected box. Really pleased with the customer journey from website, communication and after sales care. Will use ‘The golf shop’ again.”

Helpful Report

Posted 2 months ago

Hi David, thank you for your kind words. We’re pleased you were happy with the service received and the care taken with your order. We hope to see you again at TGSO.

Posted 1 month ago

“I paid a premium price for Footjoy golf boots. I had a pair in the past and they were superb. The ones you sold me are are very poor in comparison. They appear to have been made by accountants rather than designers. They are very difficult to clean and worst of all the studs are made of a material so soft they provide little grip and will not last longer than a month or two. As a result I don't believe that I will be buying anything further from the Golf Shop Online.”

Helpful Report

Posted 2 months ago

Hi Joe, Thank you for your feedback. We’re sorry to hear that you’re disappointed with the boots. We do want to clarify that this is a product issue rather than a reflection of our service — FootJoy are a separate company, and we don’t manufacture their products. That said, we always aim to provide clear product information and smooth service, and we hope that side of your experience with us was satisfactory. We appreciate your comments and will continue to make sure we support our customers as best we can. Kind regards, Julia The Golf Shop Online Team

Posted 2 months ago

“Very good service and price,as well as prompt delivery”

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Posted 2 months ago

Hi Michael, thank you for your kind words. We're pleased you were happy with the service, price, and prompt delivery. Hope you enjoy your golf this season.

Posted 1 month ago

“Excellent items received very quickly Amazing customer relations I ordered an item that was not compatible with the other items and they called me by telephone to let me know Very professional staff Thank you”

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Posted 2 months ago

Hi Steven, thank you for your feedback. We're delighted you were happy with the items and that our team could reach out to ensure everything was compatible. It’s great to hear you were pleased with the service received. Wishing you a good season of golf ahead.

Posted 1 month ago

“Great service provided. Easy and quick ordering process and great customer service. Had an issus with lost delivery, the Golf shop online supplied immediate replacement. Definitely 5 star”

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Posted 2 months ago

Hi Andrew, thank you for your kind words. We're really pleased to hear that our team could quickly resolve the delivery issue and that you were happy with the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 1 month ago

“Please don' t print my names”

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Posted 2 months ago

Hi, thank you for taking the time to rate us, it's much appreciated. Hope you enjoy your golf this season.

Posted 2 months ago

“The price was the cheapest online for Sunderland waterproofs. Delivered next day, a Saturday morning, free delivery. Better than expected. Have used before and will use again.”

Helpful Report

Posted 2 months ago

Hi Gary, thank you for your feedback. We’re pleased you were happy with the price, next-day delivery, and your overall experience. Wishing you a good season of golf ahead.

Posted 2 months ago

“This is my “go to” Company for clothing . Although I’ve had to stop playing they sell a great range of products and some really excellent offers. I’ve known James for many years and always get great service”

Helpful Report

Posted 2 months ago

Hi Ronald, thank you for your feedback. We’re pleased you’re happy with our range, offers, and the service you receive from James. Hope you enjoy your golf this season.

Posted 2 months ago

“Really good price and service , delivery was very timley”

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Posted 2 months ago

Hi David, thank you for your feedback. We’re pleased you were happy with the price, service, and timely delivery. Wishing you a good season of golf ahead.

Posted 2 months ago

“The gloves arrived quickly and just what I wanted”

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Posted 2 months ago

Hi Louise, thank you for your feedback. We’re pleased the gloves arrived quickly and were exactly what you wanted. Hope you enjoy your golf this season.

Posted 2 months ago

“Lovely product and really prompt delivery.”

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Posted 2 months ago

Hi Lynn, thank you for your feedback. We’re pleased you’re happy with the product and the speedy delivery. Wishing you a good season of golf ahead.

Posted 2 months ago

“Golf bag not delivered. Driver made out no access to property. He did not arrive here! My property is open driveway with access to front porch. Unfortunately TGSO get the bad rap.”

Helpful Report

Posted 2 months ago

Hi Brian We’re really sorry to hear about the delivery issue. That’s not the service we expect from our courier partners. We’ve arranged for another golf bag to be sent out with DPD, and it will be with you tomorrow. Thank you for your patience, and we apologise again for the inconvenience caused. Kind regards, Julia The Golf Shop Online Team

Posted 2 months ago

“Good value and quick delivery”

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Posted 2 months ago

Hi Paul, thank you for your feedback. We’re pleased you found good value and quick delivery with your order. Wishing you a good season of golf ahead.

Posted 2 months ago

“prompt delivery. and when the delivery company had a hiccup I was kept informed. It was only a day late”

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Posted 2 months ago

Hi Judi, thank you for your feedback. We’re glad you were kept informed and that your delivery arrived shortly after—happy to hear it was still prompt. We hope to see you again at TGSO.

Posted 2 months ago

The Golf Shop Online is rated 4.9 based on 8,298 reviews