The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 8,492 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 8,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and Excellent service Thanks GSO . I will be recommending you to family and friends. Thanks again PH ⛳️🎄”

Helpful Report

Posted 2 months ago

Hi Peter, thank you for your review, we’re pleased you were happy with the product and the service received. Thank you for recommending us, and we hope to see you again at TGSO,

Posted 2 months ago

“Very quick delivery”

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Posted 2 months ago

Hi, thank you for your review, we’re pleased your order arrived quickly. Wishing you a good season of golf ahead,

Posted 2 months ago

“Great service as always”

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Posted 2 months ago

Hi Ian, thank you for your review, we’re pleased you’re happy with our service as always. Wishing you a good season of golf ahead,

Posted 2 months ago

“Brilliant service and easy to use”

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Posted 2 months ago

Hi John, thank you for your review, we’re pleased you were happy with the service and found the process easy. Wishing you a good season of golf ahead,

Posted 2 months ago

“Exactly as described at a good price with fast delivery”

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Posted 2 months ago

Hi William, thank you for your review, we’re pleased you were happy with your order and the service received. Thank you for choosing us, and we hope to see you again at TGSO,

Posted 2 months ago

“Excellent buy, with swift delivery. Thank you”

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Posted 2 months ago

Hi John, thank you for your review, we’re pleased you were happy with your purchase and the service received. Wishing you a good season of golf ahead,

Posted 2 months ago

“Ordered winter glove pair, which work great. Golf shop ordering and delivery really easy.”

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Posted 2 months ago

Hi Paul, thank you for your review, we’re pleased you were happy with the gloves and the service received. Hope you enjoy your golf this season,

Posted 2 months ago

“Great service but Royal Mail delivery unreliable”

Helpful Report

Posted 2 months ago

Hi Graham, thank you for your review. We’ll pass your feedback on to Royal Mail. For any future deliveries, if you need any help at all or if a parcel doesn’t arrive as scheduled, please get in touch with us at customerservices@thegolfshoponline.co.uk and we’ll coordinate with the courier to sort it out for you. Thank you for your feedback and we hope to see you again at TGSO,

Posted 2 months ago

“Received a Golf Shop Online gift card as a present. Using it was all too easy, great selection at decent prices. I managed to find myself a new golf bag and ordered it online. The process was clear and very straightforward, all communications were prompt and easy to understand. Delivery was, as promised, next day and the goods arrived in good order. Will definitely use again and definitely recommended”

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Posted 2 months ago

Hi Nigel, thank you for your review, we’re pleased you were happy with the ease of using your gift card, the selection, and the service received. Thank you for choosing us, and we hope to see you again at TGSO,

Posted 2 months ago

“Not recieved my order yey! DX is shocking. Lets see if they delivered it today! They have not turned up when they said they were.”

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Posted 2 months ago

Thank you for your review. Sorry to hear that you haven't received your parcel as of yet. I have just tracked your parcel and i can see that the courier has been to your property on the 14th and 17th November, taking images whilst they are at your door so apologies that you havent been in to take the parcel. Please do let us know if it is not delivered today and we can investigate this further.

Posted 2 months ago

“The so called delivery by DX was abominable. I had to chase them many many times to get the delivery done. And it took many many days to get the parcel delivered. You need to make a formal complaint about their inability to deliver your parcels.”

Helpful Report

Posted 2 months ago

Thank you for your review, sorry to see that youve had an issue with your parcel, we always recommend contacting us and we can use our direct number to call the courier to assist you with your issue. I will email you now with information regarding your parcel in the hope we can resolve this quickly for you.

Posted 2 months ago

“Great service brilliant value for money. Quick delivery”

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Posted 2 months ago

Hi Joanne, thank you for your review, we’re pleased you were happy with the service and quick delivery. Wishing you a good season of golf ahead.

Posted 2 months ago

“Purchased golf shoes online and received exactly what I ordered, by the time promised.”

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Posted 2 months ago

Hi, thank you for your review, we’re pleased to hear your order arrived on time and was exactly as expected. We hope to see you again at TGSO,

Posted 2 months ago

“Shoes were as advertised, and at a good price. Arrived on time - so no problems and will order from them again.”

Helpful Report

Posted 2 months ago

Hi John, thank you for your feedback. We're pleased the shoes were just what you expected and arrived on time. It's great to hear you'd shop with us again. We hope to see you again at TGSO.

Posted 2 months ago

“Excellent service ordered on afternoon delivered next day . New golf bag in sale aslo. Will order again”

Helpful Report

Posted 2 months ago

Hi Kerry, thank you for your feedback. We're pleased everything arrived so quickly and that you're happy with your new golf bag. We hope to see you again at TGSO.

Posted 2 months ago

“I have not received order yet. Initially due on Monday 17th , the delivery was cancelled. I rescheduled for Tuesday 18th. This was tracked near Grantham but was not delivered. No reason has been given by DX for non delivery. I have rescheduled again for Friday 21st. I am hoping this happens Regards Irene Bastow”

Helpful Report

Posted 2 months ago

Hi Irene, I’m sorry to hear your order still hasn’t reached you. We can see the delays you’ve mentioned, and we understand how frustrating this is. If you need any help at all, or if the delivery doesn’t arrive as scheduled, please get in touch with us and we’ll sort it out for you. Our email address is customerservices@thegolfshoponline.co.uk. Kind regards, Julia The Golf Shop Online

Posted 2 months ago

“Excellent - fast & efficient - thank you”

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Posted 2 months ago

Hi Margaret, thank you for your kind words about the service. We're pleased everything went smoothly for you. We hope to see you again at TGSO.

Posted 2 months ago

“Very efficient service. Delivered on time. Would fully recommend shopping with The Golf Shop Online. Price very competitive.”

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Posted 2 months ago

Hi C Carpenter, thank you for your feedback on the efficient service and timely delivery. We're glad the pricing worked well for you and we appreciate the recommendation. Wishing you a good season of golf ahead.

Posted 2 months ago

“Purchased 19 x long sleeve golf tops for my golf society, really good quality Footjoy and reasonably priced. Delivery came on time. Happy with the service.”

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Posted 2 months ago

Hi Wayne, thank you for your feedback. We're pleased you were happy with the quality of the FootJoy tops and the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Prompt and effecient service.”

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Posted 2 months ago

Hi Timothy, thank you for your feedback. We're pleased you found the service prompt and efficient. Wishing you a good season of golf ahead.

Posted 2 months ago

The Golf Shop Online is rated 4.9 based on 8,492 reviews