The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,929 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,929 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service as usual very good, unfortunately I had already purchased the same item and have to return it as my wife tells me she doen't need 2 pairs of the same shoe, senior moment by me. Anyway service was good.”

Helpful Report

Posted 1 day ago

Hi William, thank you for your feedback. We're glad to hear you were pleased with the service, even if the second pair wasn't needed. Hope you enjoy your golf this season.

Posted 14 hours ago

“From ordering to receiving was 24 hrs , everything arrived in great packing and in perfect working order, most definitely will be ordering my golf equipment in the future from the golf online”

Helpful Report

Posted 1 day ago

Hi John, thank you for your kind feedback. We're pleased everything arrived quickly and in perfect condition. We hope to see you again at TGSO.

Posted 1 day ago

“Easy to use website- delighted with new golf shoes which were delivered within 24 hours!”

Helpful Report

Posted 1 day ago

Hi Janie, thank you for your feedback. We're glad you found the website easy to use and that your new golf shoes arrived so quickly. Hope you enjoy your golf this season.

Posted 1 day ago

“Easy to place order. Delivered quickly. Excellent”

Helpful Report

Posted 2 days ago

Hi Jason, thank you for your feedback. We're pleased everything went smoothly with your order. Hope you enjoy your golf this season.

Posted 1 day ago

“Highly delighed with the service from The Golf Shop Online. Spoke to a very helpful representative and ordered my golf bag the same day. My purchase arrived really quickly and very well packed. So pleased I went back and ordered more items.”

Helpful Report

Posted 2 days ago

Hi Janet, thank you for your lovely feedback. We're glad you were happy with the service and pleased to hear you came back for more. We hope to see you again at TGSO.

Posted 1 day ago

“A great price and prompt delivery”

Helpful Report

Posted 2 days ago

Hi Clive, thank you for your feedback. We're glad you were happy with the price and prompt delivery. We hope to see you again at TGSO.

Posted 1 day ago

“Love the golf top Delivered very fast”

Helpful Report

Posted 2 days ago

Hi Helen, thank you for your feedback. We're glad you love the golf top and were pleased with the fast delivery. We hope to see you again at TGSO.

Posted 1 day ago

“Product exactly as described & delivered to predicted timescale. Excellent service.”

Helpful Report

Posted 2 days ago

Hi, thank you for your feedback. We're glad the product met your expectations and arrived on time. We hope to see you again at TGSO.

Posted 1 day ago

“Very competitive prices, easy to order and pay, delivered on time. Will keep on using The Golfshop online.”

Helpful Report

Posted 2 days ago

Hi Nicholas, thank you for your feedback. We're pleased you found the process easy and the prices competitive. We look forward to your next visit at TGSO.

Posted 1 day ago

“I have purchased many items from The Golf Shop Online over the years and have always found their stock level, service and delivery excellent. Would highly recommend.”

Helpful Report

Posted 2 days ago

Hi Guy, thank you for your kind words and continued support over the years. We're glad you've consistently been happy with our stock, service, and delivery. Thank you for recommending us. We hope to see you again at TGSO.

Posted 1 day ago

“Really efficient, handled the replacement colour seamlessly”

Helpful Report

Posted 2 days ago

Hi Peter, thank you for your feedback. We're glad we could handle the colour replacement smoothly for you. We hope to see you again at TGSO.

Posted 1 day ago

“Great service and prompt delivery”

Helpful Report

Posted 2 days ago

Hi Richard, thank you for your feedback. We're glad you were happy with the service received and prompt delivery. We hope to see you again at TGSO.

Posted 1 day ago

“I amended my online order a couple of times after I had paid and it was no trouble at all. Staff were very helpful. Speedy delivery. Excellent service - highly recommended.”

Helpful Report

Posted 2 days ago

Hi Andrew, thank you for your feedback. We're pleased the team could help with your order changes and that you were happy with the delivery and service received. Thank you for recommending us. We hope to see you again at TGSO.

Posted 1 day ago

“Items were well packaged and arrived within the allotted time. Easy to use website.”

Helpful Report

Posted 2 days ago

Hi Christopher, thank you for your feedback. We're pleased you found the website easy to use and the delivery and packaging met your expectations. We hope to see you again at TGSO.

Posted 1 day ago

“Purchased a new bag ,this place were the cheapest plus I got a free towel with it .would defo buy from them again”

Helpful Report

Posted 3 days ago

Hi, thank you for your feedback. We're glad you were happy with the price and the bonus towel. We hope to see you again at TGSO.

Posted 1 day ago

“Ordered a footjoy shirt that unfortunately on arrival was too big. Seamless process to return and exchange for the correct size. Brilliant retailer to deal with, highly recommended.”

Helpful Report

Posted 3 days ago

Hi Michelle, thank you for your feedback. We're glad the return and exchange process was smooth and that you're happy with the service received. Thank you for recommending us. We hope to see you again at TGSO.

Posted 1 day ago

“Great product and delivery time. Very competitive price too. I do and will use again 👍”

Helpful Report

Posted 3 days ago

Hi Nicholas, thank you for your feedback. We're glad you were happy with the product, delivery, and price. We hope to see you again at TGSO.

Posted 1 day ago

“I managed to order a golf cart ok. The problem was actually getting it delivered. Delivery was delayed and I’m not sure if it was an issue with The Golf Shop or DPD. Either way I’m still waiting. They do say up to 7 working days and may take a little longer so would advise an express delivery.”

Helpful Report

Posted 3 days ago

Thank you for your review, and we're really sorry to hear about the delay and confusion around your delivery. We’ve looked into this for you and, according to the tracking details, your golf cart was marked as delivered on the 25th of June to the correct location. We’d recommend checking around your property and with any neighbours, as occasionally parcels can be left in a safe or nearby place. If you’re still unable to locate the delivery, please don’t hesitate to contact our customer service team and we’ll be happy to raise it with the courier and assist further.

Posted 2 days ago

“Great service, quick delivery.”

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Posted 3 days ago

“Very pleased with product and delivery was on time thanks”

Helpful Report

Posted 3 days ago

Hi John, thank you for your feedback. We're glad you were pleased with the product and timely delivery. We hope to see you again at TGSO.

Posted 2 days ago

The Golf Shop Online is rated 4.9 based on 6,929 reviews